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ibis Santos Valongo

3.0 star property

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Photo gallery for ibis Santos Valongo

Daily buffet breakfast for a fee
A modern living room with a grey sofa, red cushions, a round wooden coffee table, a white side table, and a tall, dark wooden side table.
A modern hotel building with a prominent 'ibis HOTEL' sign, large windows, and a clean facade.
Bar (on property)
A bar area with shelves of beverages and snacks, a microwave, and a refrigerator.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is $49
$48 nightly
$49 total
Total with taxes and fees
Aug 20 - Aug 21

Explore the area

View in a map
Rua Alexandre Gusmão, Praca Lions Club 420, Santos, 11010320
  • Place, Museum of Coffee
    ‪13 min walk‬
  • Place, Santos Historical Streetcar
    ‪13 min walk‬
  • Place, Monte Serrat
    ‪27 min walk‬

Room options

View all photos for Standard Apartment, 1 Double Bed

A hotel room with a bed, a desk, a chair, a television, and a window with a view of a mountain and industrial area.

Standard Apartment, 1 Double Bed

8.2 out of 10
Very good
(30 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Twin Beds

A hotel room with two beds, a desk, a TV, and a window with a view of a port.

Standard Apartment, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Apartment, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Standard Apartment, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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ibis budget Santos Gonzaga
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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
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$46 nightly
The price is $47
Aug 30 - Aug 31
Total with taxes and fees
ibis budget Santos Gonzaga

About the neighborhood

Santos

Located in Santos, ibis Santos Valongo is within a 15-minute walk of Museum of Coffee and Santos Historical Streetcar. .This hotel is 1 mi (1.7 km) from Monte Serrat and 3.1 mi (5.1 km) from Miramar Shopping Center.

What's nearby

  • Santos Touristic Tram - 6 min walk - 0.4 miles
  • Pelé Museum - 11 min walk - 0.6 miles
  • Museum of Coffee - 13 min walk - 0.7 miles
  • Cafe Museum - 13 min walk - 0.7 miles
  • Santos Historical Streetcar - 13 min walk - 0.7 miles

Getting around

  • Emmerich Station - 9 min drive
  • São Paulo/Guarulhos Intl. Airport - 94 min drive

Restaurants

  • ‪Museu do Café - Edifício da Bolsa Oficial de Café - ‬12 min walk
  • ‪Cafeteria do Museu - ‬12 min walk
  • ‪Rei do Café - ‬10 min walk
  • ‪Estaçäo Bistrô Restaurante Escola - ‬8 min walk
  • ‪Fogão de Ouro - ‬12 min walk

About this property

ibis Santos Valongo

Ibis Santos Valongo offers 240 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 240 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a television in a common area.
At ibis Santos Valongo, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 6:30 AM and 11 AM.
Ibis Santos Valongo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (BRL 37 per day)
  • Valet parking on site (BRL 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 58 for adults and BRL 29 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • Built in 2016
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 58 for adults and BRL 29 for children
  • Self parking fee: BRL 37 per day
  • Valet parking fee: BRL 34 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Santos Valongo Hotel
Ibis Santos Valongo
ibis Santos Valongo Hotel
ibis Santos Valongo Santos
ibis Santos Valongo Hotel Santos

ibis Santos Valongo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 882 reviews
Rating 8 - Good. 276 out of 882 reviews
Rating 6 - Okay. 113 out of 882 reviews
Rating 4 - Poor. 31 out of 882 reviews
Rating 2 - Terrible. 23 out of 882 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

DANIELE

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay and great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities
Ibis is great at always!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

dallisson

Nice spot
Stayed 1 night in Jan 2026
Verified review

8/10 Good

hugo

Liked: Cleanliness, staff & service, amenities
Room was good. Staff was great.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

NEIDE

Liked: Staff & service, amenities, property conditions & facilities
great location
Stayed 9 nights in Aug 2022
Verified review

10/10 Excellent

Chrislaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Natalee

Liked: Cleanliness, staff & service
The rooms are extremely small especially the room with the twin beds Please take your own washcloth they don’t offer Breakfast options are good
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

roberto

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed for 7 nights...change the towels..garbage bag...that'all...No Clean!!!!
Stayed 7 nights in May 2023
Verified review

2/10 Terrible

NILMAR OLIVEIRA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Justo

Liked: Cleanliness
Bom lugar, falta um bom lugar para estacionar o carro, limpeza do quarto tem que melhorar
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Vanio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Adriana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Encontrei o quarto com infiltrações tanto nas paredes do quarto quanto do banheiro, deixando um cheiro muito forte de umidade. A limpeza do banheiro tmb deixou a desejar com os revestimentos completamente mofados. O café da manhã me surpreendeu positivamente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito bem servido. Um ponto de destuque é que possui 3 elevadores, então não precisa ficar esperando um tempão pra chegar no seu andar.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

ricardo

Liked: Property conditions & facilities
Disliked: Staff & service
Sou cliente e já fiquei hospedado varias vezes e tive que fazer cadastro novamente, acho que eu era cadastrado depois de tanto tempo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paulo José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toalhas de rosto faltaram
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Hotel está com padrão abaixo do Íbis. Não sei os demais andares, mas no 13º onde era o meu quarto, o corredor de circulação cheirava mofo. Toalhas de banho extremamente desgastadas. O ovo mexido estava com gosto de óleo. Enfim em relação a experiência de hospedagem que já tive em outros locais da rede, esta foi a pior
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

DEUSDELIA APA

Liked: Cleanliness, staff & service
Perfeito, atendimento bom cama boa boa café da manhã ótimo com muita variedade. Voltaremos com certeza
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Beatriz A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

EMILIANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar muito bom
Stayed 1 night in Dec 2025
Verified review

8/10 Good

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acomodações muito boa, pessoal atencioso, cafe da manha desta vez deixou a desejar , o mamão estava por cima normal agora por baixo estava estragado, o melão estava verde sem sabor e duro , acabava o cafe e demorava a reposição!!! precisa melhorar quando hotel esta cheio
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Mirian M O de Souza Prado

Disliked: Staff & service
No Checkin colocou nós em quarto errado. Estávamos em três, quarto triplo, e nós colocou quarto casal. No checkout , pedimos pra dividir em três para pagar cada um. O atendente jogou em um único cartão. Muito a desejar….
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Viviam

Liked: Staff & service, amenities
Disliked: Cleanliness
Eu sempre me hospedo nesse Ibis, sempre tenho uma boa experiência, mas a última vez foi péssima, quarto cheirando mofo, ar condicionado super sujo, deixei o cartão para realizar a limpeza no quarto pendurado na porta e o quarto não foi limpo, solicitei a limpeza a recepção e mesmo assim não foi limpo. Fiquei decepcionada porque é sempre muito bom, mas dessa vez foi péssimo.
Stayed 1 night in Feb 2026