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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Lobby
Lobby sitting area
Lobby sitting area
Outdoor banquet area
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$103
$103 nightly
$103 total
May 8 - May 9

Explore the area

View in a map
Holanda 307, Santiago
  • Place, Costanera Center
    ‪6 min walk‬
  • Place, Apoquindo
    ‪6 min walk‬
  • Place, Gran Torre Santiago
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

9.2 out of 10
Wonderful
(92 reviews)
  • City view
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed (Mobility & Hearing/Roll-In Shower)

Junior Suite, 1 Queen Bed (Mobility & Hearing/Roll-In Shower) | Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 Queen Bed (Mobility & Hearing/Roll-In Shower)

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Santiago

With a stay at Ola Santiago Providencia, Tapestry Collection by Hilton in Santiago (Providencia), you'll be a 2-minute drive from Costanera Center and 7 minutes from Plaza de Armas. .This hotel is 3.8 mi (6.1 km) from Julio Martinez Pradanos National Stadium and 3.8 mi (6.2 km) from Santiago Town Square.

What's nearby

  • Costanera Center - 6 min walk - 0.3 miles
  • Apoquindo - 6 min walk - 0.4 miles
  • Gran Torre Santiago - 10 min walk - 0.6 miles
  • Sculpture Park - 13 min walk - 0.7 miles
  • Clínica Indisa - 3 min drive - 1.1 miles

Getting around

  • Tobalaba Station - 7 min walk
  • Matta Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Restaurante Les Casielles - ‬2 min walk
  • ‪Los Canallas - ‬3 min walk
  • ‪El Honesto Mike - ‬4 min walk
  • ‪Rishtedar - ‬2 min walk
  • ‪Pikada - ‬1 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Ola Santiago Providencia, Tapestry Collection by Hilton. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Children aged 5 and younger eat free breakfast.
UGO BAR&FOOD - Overlooking the pool and garden, this bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (40 inches high)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 24.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 606 out of 803 reviews
Rating 8 - Good. 143 out of 803 reviews
Rating 6 - Okay. 32 out of 803 reviews
Rating 4 - Poor. 12 out of 803 reviews
Rating 2 - Terrible. 10 out of 803 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

jemima, portland

Liked: Cleanliness, amenities, property conditions & facilities
Well located delightful home for a few days. Convenient to hop on hop off, the Consstera Center few blocks away, the cable car to San Cristobal Hill, great restaurants around and walking distance to MUT! Staff is friendly and helpful. Agustin and Cecilia gave us outstanding recommendations to make our visit to Santiago worth coming back to. Room is comfortable and clean.
Stayed 4 nights in Jan 2026

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfest is really good. The only point is about the amount of people making a lot of lines and noise.
Stayed 4 nights in Dec 2025

10/10 Excellent

Katherine

Stayed 1 night in Jan 2026

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities
Room was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Gaetan, Russell

Liked: Cleanliness, amenities, property conditions & facilities
While a bit out of the way, the hotel offers good quiet rooms and peaceful surroundings. Great front desk staff - totally customer oriented and will go the extra mile for you. Good place to stayfor business and leasure if in Santiago.
Stayed 4 nights in Jan 2026

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern, great pool/outdoor area, good breakfast, great location- Oggi gelato right across the street!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Nice staff, great location, two queen-bed rooms available
Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

6/10 Okay

Guneek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful until leaving back for Canada. I stayed at this hotel recently, and while the property itself is nice and the staff were polite, my overall experience was significantly affected by a serious luggage handling issue. After checkout, my suitcase was mistakenly retained by the hotel, which resulted in me traveling internationally without my belongings. Although the hotel later confirmed that my luggage was secure and in good condition, the process of resolving the situation has been slow and stressful. I have been without my suitcase for an extended period, which caused considerable inconvenience and required multiple follow-ups. Communication from the hotel has been courteous, but the resolution has taken longer than expected, and arrangements for shipping my luggage is still in progress. At the time of writing, compensation is still under discussion. While I appreciate that the matter was eventually escalated to management, this experience overshadowed what would otherwise have been a pleasant stay. I hope the hotel improves its internal procedures to ensure guests’ belongings are handled with greater care.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dimitri, New York

Stayed 2 nights in Dec 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were really helpful. Reception staff spoke English which helped us!
Stayed 2 nights in Dec 2025

10/10 Excellent

Prashant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff Convenient location
Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Mary Grace

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, clean room, and great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk, excellent location, tho could use vending machine and ice machine. But great hotel, stay there!
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is an outstanding hotel. The rooms were beautiful and spotless, the breakfasts featured extensive buffet offerings of high quality, the staff were very helpful.
Christmas tree in lobby
Stayed 4 nights in Dec 2025

10/10 Excellent

Prashant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel Excellent breakfast for $10 Super helpful staff Good location
Stayed 4 nights in Dec 2025

10/10 Excellent

QUYNH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Staff was friendly. Good neighborhood
Stayed 2 nights in Dec 2025

10/10 Excellent

Gil Osiris

Stayed 1 night in Dec 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2025

10/10 Excellent

Vincent, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and spacious. Well planned room.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff is very helpful and friendly, hotel is clean and nicely decorated. there are no drawers in the room so you can’t really unpack but I guess that’s standard for Santiago. actually the only negative I can think of
Stayed 9 nights in Dec 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around the area by walking
Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien, las habitaciones son grandes y cómodas, tiene buen gimnasio y el área es ideal para salir a caminar, comer y hacer shopping. Lo único que mejoraría es la variedad en el desayuno, tengo 3 años hospedándose allí y siempre es el mismo desayuno.
Stayed 3 nights in Dec 2025