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Solace Hotel Santiago

Property class: 4

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Photo gallery for Solace Hotel Santiago

Terrace/patio
Interior
Porch
Lobby sitting area
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $107
$107 nightly
$107 total
May 8 - May 9

Explore the area

View in a map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
  • Place, Sculpture Park
    ‪4 min walk‬
  • Place, Clínica Indisa
    ‪10 min walk‬
  • Place, Costanera Center
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(102 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite

9.6 out of 10
Exceptional
(33 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santiago

With a stay at Solace Hotel Santiago in Santiago (Providencia), you'll be a 3-minute drive from Clinica Santa Maria and 5 minutes from Santiago Town Square. .This ski hotel is 2.8 mi (4.5 km) from National History Museum and 3.3 mi (5.3 km) from Plaza de la Constitucion.

What's nearby

  • Sculpture Park - 4 min walk - 0.3 miles
  • Drugstore - 5 min walk - 0.3 miles
  • Municipal Market of Providencia - 9 min walk - 0.5 miles
  • Clínica Indisa - 10 min walk - 0.6 miles
  • Costanera Center - 12 min walk - 0.7 miles

Getting around

  • Pedro de Valdivia Station - 3 min walk
  • Hospitales Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪Lomit's - ‬8 min walk
  • ‪Cora Bistró - ‬8 min walk
  • ‪La Bifería - ‬7 min walk
  • ‪Schopdog - ‬9 min walk
  • ‪Fuente Chilena Pedro de Valdivia - ‬6 min walk

About this property

Solace Hotel Santiago

Solace Hotel Santiago offers 108 accommodations with free minibar items and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 108 guestrooms featuring free minibar items and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access is available. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
After a day on the slopes, enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a living plant wall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy local and international cuisine at Zafferano, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Zafferano - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 20 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from November to April
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Solace Hotel Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 795 out of 1000 reviews
Rating 8 - Good. 144 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Danis

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and the staff super friendly. The premises are in good shape and are easy to get around
Stayed 1 night in Jan 2026

8/10 Good

Leora

Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2026

10/10 Excellent

Ido

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about it. From the specious room, to the kind service to the pool.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Amazing view from rooftop patio. We were also pleasantly surprised at the quality of food. There was a live acoustic band the evening we arrived. Rooms are very comfortable and clean. Staff were very friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Alessandro

Stayed 5 nights in Jan 2026

10/10 Excellent

Cheri, Saint Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet (I think the windows were sound-proofed, as there was construction happening literally within 20 feet of our third-floor room - and we didn't hear a thing), nice breakfast, great staff. They also did a nice job on our laundry.
Stayed 3 nights in Jan 2026

8/10 Good

matt

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was a good range of items Cooked and fresh. Something for most tastes.
Stayed 2 nights in Jan 2026

2/10 Terrible

Roberto Zayas

Liked: Cleanliness, amenities, property conditions & facilities
no hot water in the morning staff had an attitude room smelled
Stayed 2 nights in Jan 2026

10/10 Excellent

Leora

Stayed 4 nights in Jan 2026

10/10 Excellent

David Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs much improvement but overall great experience
Stayed 3 nights in Jan 2026

6/10 Okay

Renee

Traveled with group, Traveled with partner
Liked: Amenities
Disliked: Cleanliness
The staff did not show sufficient care for our concerns regarding the smell of the room. The room smelt awful, and this was raised on two occasions and the solution proposed by the hotel. Staff was to spray Febreze in the bathroom. No investigation was done and nothing was offered to us in terms of compensation or moving up rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

kristan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are large and beds comfortable. Excellent staff, good coffee and water always available. Pool and roof bar very nice!
Stayed 3 nights in Jan 2026

10/10 Excellent

Pollymark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, confortável e tem uma vista lindíssima
Stayed 8 nights in Jan 2026

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Yes lovely views from top pool deck
East toward Andes
West sunset
Stayed 2 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very cool, we turned the heat on Very clean and comfortable
Stayed 1 night in Jan 2026

8/10 Good

Delric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and knowledgeable staff. Breakfast was good and centrally located
Stayed 4 nights in Jan 2026

10/10 Excellent

Yannick

Stayed 7 nights in Dec 2025

8/10 Good

Alex

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and felt spacious and welcoming (we had the suite). The front desk staff were super friendly and spoke good English! There was a bad smell coming from the ventilation in the bathroom, but it was fine if we turned off the HVAC. Left the window open and it was a pleasant temperature the whole time. The pool was cold, but had an excellent room and felt nice to sit around.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2025

10/10 Excellent

Marcus

Stayed 4 nights in Jan 2026

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, modern amenities, quiet area with easy access via walking to metro station and other points of interest. Gorgeous views from the rooftop pool and gym area.
Stayed 2 nights in Dec 2025

8/10 Good

Tylann

Stayed 2 nights in Jan 2026

10/10 Excellent

Makiko

Liked: Cleanliness, staff & service, amenities
We loved the hotel! Great location. Rooftop bar and reataurant, gym has a great view
Stayed 1 night in Jan 2026

8/10 Good

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Comfortable room. Lovely rooftop bar and pool. Friendly staff.
Stayed 3 nights in Dec 2025