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Novotel Santiago Providencia

Property class: 4

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Photo gallery for Novotel Santiago Providencia

Lobby
Exterior
Lobby sitting area
Lobby
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
$102
$102 nightly
$102 total
May 17 - May 18

Explore the area

View in a map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084
  • Place, Costanera Center
    ‪4 min walk‬
  • Place, Apoquindo
    ‪4 min walk‬
  • Place, Clínica Indisa
    ‪20 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(94 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

8.2 out of 10
Very good
(29 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed - Accessible

Standard Room, 1 Double Bed - Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed - Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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Lobby
Ola Santiago Providencia, Tapestry Collection by Hilton
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  • Pool
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  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 800 reviews
$109 nightly
The price is $109
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Ola Santiago Providencia, Tapestry Collection by Hilton

About the neighborhood

Santiago

Located in Santiago (Providencia), Novotel Santiago Providencia is within a 10-minute walk of Costanera Center and Vivo Panorámico. .This family-friendly hotel is 1 mi (1.7 km) from Drugstore and 2 mi (3.2 km) from Clínica Indisa.

What's nearby

  • Costanera Center - 4 min walk - 0.3 miles
  • Apoquindo - 4 min walk - 0.3 miles
  • Gran Torre Santiago - 9 min walk - 0.5 miles
  • Drugstore - 11 min walk - 0.6 miles
  • Clínica Indisa - 20 min walk - 1.1 miles

Getting around

  • Tobalaba Station - 6 min walk
  • Matta Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Restaurante Les Casielles - ‬1 min walk
  • ‪Los Canallas - ‬2 min walk
  • ‪El Honesto Mike - ‬3 min walk
  • ‪Rishtedar - ‬1 min walk
  • ‪Pikada - ‬1 min walk

About this property

Novotel Santiago Providencia

Novotel Santiago Providencia offers 178 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 178 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. This hotel has 6 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Santiago Providencia has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 33520 per pet, per night
Welcoming dogs and cats only
Up to 33 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 13900 for adults and CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Novotel Santiago Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2025

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, amenities
Everything was great: Hotel, rooms, employees, location.
Stayed 4 nights in Dec 2025

8/10 Good

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Roberto

Stayed 1 night in Dec 2025

8/10 Good

Rinat

Liked: Cleanliness, staff & service, amenities
The room was comfortable and the location was good BUT the light in my bathroom stopped working the next day and they were not fixed in the following five days despite the repeated requests
Stayed 6 nights in Jan 2026

10/10 Excellent

Vaibhav, Richmond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very good breakfast choices.
Stayed 2 nights in Dec 2025

8/10 Good

Anibal Nicolas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall, a good stay, but I was disappointed with my check-in experience. I asked the front desk to get a room away from the elevators, and they have me a room right in front. The next morning, well before check out, another front staff person have be another room far away from the elevator. Having my request ignored and having to ask again denies me from giving a higher star rating.
Stayed 4 nights in Dec 2025

8/10 Good

maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities
Lovely cleaners and staff. Quick check in and out. Perfect location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025

4/10 Poor

YU PING

Stayed 3 nights in Dec 2025

10/10 Excellent

Nimsy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, buen desayuno con buena variedad, buena ubicación.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tatiana

Stayed 5 nights in Nov 2025

10/10 Excellent

Alvaro

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean. Great location
Stayed 2 nights in Nov 2025

8/10 Good

Itaru

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay short term
Stayed 10 nights in Oct 2025

10/10 Excellent

S D

Stayed 4 nights in Nov 2025

10/10 Excellent

S D

Stayed 3 nights in Nov 2025

4/10 Poor

Xiao

Stayed 1 night in Nov 2025

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, nice rooms, excellent breakfast. Nice location, close to the metro and several restaurants walking distance
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and attentive during our stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

stella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and the front desk staffs are very helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Youssef

Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Stayed 6 nights in Oct 2025

10/10 Excellent

Vania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean, great food and service
Stayed 4 nights in Oct 2025