Mandarin Oriental, Santiago

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Where to?

Dates

May 2026

June 2026

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet friendly
Parking included
Free WiFi
Air conditioning

$220 nightly

$220 total

May 1 - May 2

Explore the area

Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025

Place, Parque Arauco Mall
‪4 min walk‬
Place, Parque Araucano
‪4 min walk‬
Place, KidZania Santiago
‪11 min walk‬
Airport, Santiago (SCL-Arturo Merino Benitez)
‪24 min drive‬

Room options

Club Room, 1 King Bed

Excellent

City view
560 sq ft
1 bedroom
Sleeps 3
1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

Exceptional

City view
560 sq ft
1 bedroom
Sleeps 3
2 Twin Beds

Deluxe Room, 1 King Bed

Exceptional

City view
560 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 2 Twin Beds

Wonderful

City view
560 sq ft
1 bedroom
Sleeps 3
2 Twin Beds

Deluxe Room, 1 King Bed (View)

Exceptional

Mountain view
560 sq ft
1 bedroom
Sleeps 3
1 King Bed

Executive Suite

City view
872 sq ft
1 bedroom
Sleeps 3
1 King Bed

Suite, Terrace

Exceptional

City view
872 sq ft
1 bedroom
Sleeps 3
1 King Bed

Premier Suite

City view
1313 sq ft
1 bedroom
Sleeps 3
1 King Bed

Grand Suite, Terrace

City view
1550 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds

City view
506 sq ft
Sleeps 3
2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

City view
560 sq ft
Sleeps 3
1 King Bed

Executive Room, 1 King Bed

Wonderful

560 sq ft
1 bedroom
Sleeps 2
1 King Bed

Executive Room, 2 Queen Beds

Exceptional

560 sq ft
1 bedroom
Sleeps 2
2 Queen Beds

Panoramic Suite

City view
1518 sq ft
1 bedroom
Sleeps 3
1 King Bed

Family Suite, 2 Bedrooms

Sleeps 6
1 King Bed and 2 Queen Beds

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$119 nightly

Apr 24 - Apr 25

About the neighborhood

Santiago

With a stay at Mandarin Oriental, Santiago in Santiago (Las Condes), you'll be within a 15-minute walk of Parque Arauco Mall and KidZania Santiago. .This family-friendly hotel is 1.8 mi (2.9 km) from Clinica Alemana and 3.3 mi (5.3 km) from Costanera Center.

What's nearby

Parque Arauco Mall - 4 min walk - 0.3 miles
Parque Araucano - 4 min walk - 0.3 miles
KidZania Santiago - 11 min walk - 0.6 miles
Apoquindo - 13 min walk - 0.7 miles
Clinica Alemana - 2 min drive - 1.3 miles

Getting around

Military Academy Station - 5 min drive
Hospitales Station - 14 min drive
Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

‪McDonald's - ‬5 min walk
‪Lolita Jones - ‬6 min walk
‪DoubleTree by Hilton Santiago Kennedy - ‬5 min walk
‪glass17 - ‬5 min walk
‪La Cabrera - ‬8 min walk

About this property

Mandarin Oriental, Santiago

Mandarin Oriental, Santiago offers 310 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 310 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Spend the day on the slopes, or enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy Italian cuisine at Senso, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Santiago? This hotel has 16738 square feet (1555 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Senso - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Origen - This cocktail bar overlooks the pool and garden. Open daily.

Matsuri - Overlooking the pool and garden, this theme restaurant specializes in Peruvian cuisine and serves lunch and dinner. Open daily.

Atrium - Onsite lobby lounge. Happy hour is offered. Open daily.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Area shuttle (surcharge)
Ski shuttle (surcharge)
Limo/town car service
Free self parking on site
Limited onsite self parking

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 45 for adults and USD 23 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Atrium
Matsuri
Origen
Senso

Things to do

18-hole adjacent golf course
24-hour gym
Bicycle rentals
Bicycle storage
Children's pool
Seasonal outdoor pool
Stereo

Family friendly

Babysitting (surcharge)
Children's pool
In-room crib
Laundry facilities
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

11 meeting rooms
Business center
Computer station
Conference center (16,738 square feet of space)

Outdoors

Garden
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Handrails in hallways
Handrails in stairways
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
Wheelchairs on site

1 building
100% renewable energy
22 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1992
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Rooftop garden
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Composting
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day, plus a one-time cleaning fee of USD 50

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 40 lbs per pet)

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 100.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately USD 45 for adults and USD 23 for children
Pet fee: USD 50 per pet, per day plus USD 50 one-time cleaning fee
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from October to March

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Parking height restrictions apply

Property is also known as

Hotel Santiago Mandarin Oriental

Grand Hyatt Santiago Hotel

Santiago Grand Hyatt

Grand Hyatt Santiago Hotel Santiago

Hyatt Santiago

Santiago Hyatt

Santiago Mandarin Oriental

Mandarin Oriental, Santiago Hotel

Hotel Santiago by Mandarin Oriental

Mandarin Oriental, Santiago Santiago

Mandarin Oriental, Santiago Hotel Santiago

Mandarin Oriental, Santiago Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10 Excellent

Lorraine

Traveled with partner

Jan 19, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff were all so lovely & helpful. The room was amazing on the 16th floor & the house keeping was so efficient, The breakfast was one of the best breakfasts we have had at any hotel. Definitely 5 stars.

Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon, Arlington

Jan 19, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious, well designed rooms with terrific views, a nice poolside patio and extremely helpful front desk, concierge and customer service staff, as well as a superb driver/guide in Damien. I chose the hotel in part for its reputation as a place that does more than the usual to ensure you have a successful visit and they more than met my already high expectations, turning a very good visit into an outstanding experience, both solving problems and suggesting ways to maximize my time and enjoyment. The hotel really made a positive difference throughout my trip.

Stayed 4 nights in Jan 2026

10/10 Excellent

Ulrich

Jan 10, 2026

Liked: Cleanliness, staff & service, amenities

Great hotel, best in Santiago, awesome rooms, wonderful views, great staff, very good restaurants, everything perfect

Stayed 4 nights in Jan 2026

6/10 Okay

John

Traveled with partner

Jan 8, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was fine & the staff courteous, but - 1) Why are there no hooks to hang towels in the bathroom? 2) The Club Lounge was completely underwhelming. We were never offered a cocktail on either of the evenings we were there. In addition, on night 2 we arrived at 8.01 pm to find that there was no food on offer. Apparently it only offers food until 8pm - so why advertise lounge hours until 9pm? I'll never book a Club room with MO again.

Stayed 2 nights in Jan 2026

10/10 Excellent

Hana

Jan 8, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Lovely pool area/grounds. Staff were very accommodating. Comfy beds.

Stayed 3 nights in Dec 2025

10/10 Excellent

Magali

Jan 5, 2026

Stayed 3 nights in Dec 2025

2/10 Terrible

W

Jan 5, 2026

Stayed 1 night in Jan 2026

10/10 Excellent

Francisco

Jan 3, 2026

Stayed 2 nights in Dec 2025

10/10 Excellent

Nikhil

Traveled with family

Jan 1, 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Stayed 1 night in Dec 2025

10/10 Excellent

Naoki

Dec 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

perfect hospitality here! We stayed at a club room, and the staffs at the club lounge were amazingly wonderful. I traveled a lot of countries (50+), but here is the best hotel experience ever

Stayed 4 nights in Dec 2025

10/10 Excellent

Cindy

Traveled with family

Dec 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Stay and the staff is attentive and friendly. Thank you!

Stayed 1 night in Dec 2025

8/10 Good

mark

Dec 25, 2025

Liked: Cleanliness, staff & service, amenities

Most staff are absolutely superb. The pool area is without doubt a gem and an oasis in this beautiful city especially in the summer months. Rooms are huge and well furnished with lovely high pressure showers. Huge windows complement the rooms with amazing views of the snow capped Andes mountains. Breathtaking! Just two aspects let the hotel down from excellent to good. On check in, rather than provide a room immediately, the reception staff seem (as in many hotels) to wield too much power and make you wait until official check in time or even later! The hotel was definitely not full and these staff could easily have provided a room for us. In fact they stated they would e Mail me when our room was ready. They did not and when I asked about our room after the 3pm deadline, they manufactured a lame excuse about not contacting us! The other problem was carpet in our room(s) For a beautiful five star property, they were really dirty! We actually moved from one room to another because of this reason but the second room was as bad as the first! Please wash / clean the carpets. It’s not right or fair to your guests. Thank you.

Stayed 3 nights in Dec 2025

10/10 Excellent

Suzanne

Dec 21, 2025

Stayed 1 night in Dec 2025

8/10 Good

Caroline

Dec 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2025

10/10 Excellent

Lin

Traveled with family

Dec 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room is spacious with outstanding design, facing beautiful views. Bath designs and two-shower heads made users feel very comfortable. The breakfast through room service orders is excellent, we ordered pre-evenings, the service staff delivered exactly on times early morning. Food quality is super, with delicious taste and healthy options. Taxi arrangement is the best out of all my past experience. The price is even lower than Uber, driver came onsite waiting for us 10min before requested time, with a very good suv, and smooth driving to airport. All staff from reception desk, room service, restaurant, are very friendly and doing their job efficiently.

Stayed 3 nights in Dec 2025

10/10 Excellent

Victor

Dec 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great staff in a wonderful hotel.

Stayed 1 night in Dec 2025

10/10 Excellent

Wei-Li

Traveled with group, Traveled with family

Dec 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Friendly and courteous staff. Spacious, clean and comfortable room. Ground is well kept. Beautiful hotel. Convenient location with shops and restaurants within walking distance. Safe neighborhood.

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Dec 10, 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Patricio, Miami

Dec 5, 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Mariano

Dec 3, 2025

Liked: Cleanliness, property conditions & facilities

Great hotel, staff, food, location, EVERYTHING!

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Dec 2, 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Mauricio

Nov 28, 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Kristine, DPO

Traveled with family

Nov 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved this hotel. It’s like an oasis in the city, with fantastic pool and dining options. We loved it!

Stayed 1 night in Nov 2025

10/10 Excellent

varvara

Nov 20, 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Cristian

Nov 19, 2025

Stayed 5 nights in Nov 2025

Mandarin Oriental, Santiago

Choose dates to view prices

Photo gallery for Mandarin Oriental, Santiago

Reviews

Popular amenities

Explore the area

Room options

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View)

View all photos for Executive Suite

Executive Suite

View all photos for Suite, Terrace

Suite, Terrace

View all photos for Premier Suite

Premier Suite

View all photos for Grand Suite, Terrace

Grand Suite, Terrace

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

View all photos for Panoramic Suite

Panoramic Suite

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Similar properties

Hyatt Place Santiago/Vitacura

About the neighborhood

Santiago

What's nearby

Getting around

Restaurants

About this property

Mandarin Oriental, Santiago

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Mandarin Oriental, Santiago Reviews