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Terrado Lyon

Property class: 3.5

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Photo gallery for Terrado Lyon

Superior Room | Premium bedding, minibar, in-room safe, desk
Terrace/patio
Superior Room | Premium bedding, minibar, in-room safe, desk
Terrace/patio
LCD TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
The current price is $90
$90 nightly
$90 total
May 1 - May 2

Explore the area

View in a map
Avenida Ricardo Lyon, 25, Providencia, Santiago, Region Metropolitana, 7500000
  • Place, Sculpture Park
    ‪4 min walk‬
  • Place, Costanera Center
    ‪6 min walk‬
  • Place, Clínica Indisa
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room

Premium bedding, minibar, in-room safe, desk

Executive Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Triple Room

Executive Triple Room | Premium bedding, minibar, in-room safe, desk

Executive Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Executive Triple Room, Multiple Beds

Executive Triple Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Executive Triple Room, Multiple Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Santiago

With a stay at Terrado Lyon, you'll be centrally located in Santiago, a 1-minute drive from Costanera Center and 6 minutes from Parque Arauco Mall. .This hotel is 3.4 mi (5.5 km) from Julio Martinez Pradanos National Stadium and 0.1 mi (0.2 km) from Drugstore.

What's nearby

  • Drugstore - 2 min walk - 0.1 miles
  • Sculpture Park - 4 min walk - 0.3 miles
  • Costanera Center - 6 min walk - 0.4 miles
  • Gran Torre Santiago - 9 min walk - 0.5 miles
  • Clínica Indisa - 12 min walk - 0.7 miles

Getting around

  • Los Leones Station - 1 min walk
  • Matta Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Coppelia - ‬1 min walk
  • ‪La Mechada Nacional - ‬2 min walk
  • ‪NIU Sushi - ‬1 min walk
  • ‪Gras - ‬1 min walk

About this property

Terrado Lyon

Terrado Lyon offers 91 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 91 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Hop aboard the shuttle (surcharge) and get to the casino or shopping center in no time.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A bus station shuttle is available for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13.45 for adults and CLP 13.45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 13.45 for adults and CLP 13.45 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The seasonal pool will be open from December 01 to February 28
A car is not required for transportation to and from this property

Property is also known as

Hotel Torremayor
Hotel Torremayor Providencia
Torremayor
Torremayor Providencia
Hotel Torremayor Providencia Santiago
Torremayor Providencia Santiago
Torremayor Providencia
Hotel Torremayor Providencia Hotel
Hotel Torremayor Providencia Santiago
Hotel Torremayor Providencia Hotel Santiago

Terrado Lyon Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 57 out of 165 reviews
Rating 8 - Good. 73 out of 165 reviews
Rating 6 - Okay. 20 out of 165 reviews
Rating 4 - Poor. 8 out of 165 reviews
Rating 2 - Terrible. 7 out of 165 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Pablo

Disliked: Cleanliness
La habitación y el baño no estaban del todo limpia. Piso rallado y manchado, guardapolvos deteriorados.
Stayed 1 night in Jan 2026

8/10 Good

David, New York

Liked: Cleanliness
ok
Stayed 5 nights in Dec 2025

8/10 Good

Walter

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location is perfect however in this neighborhood a lot of the buildings are old now. I understand this happens, but the hotel is suffering from it's age. It sounded like they were working on fixing it up above me so that's going to help. The staff were all friendly. I have no big complaints. It was definitely very quiet at night.
Stayed 2 nights in Nov 2025

4/10 Poor

Carlos

Stayed 3 nights in Oct 2025

10/10 Excellent

Guohua

Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
We travel to Santiago 2-4 times a year and always stay in the same area. Our usual places were booked so we reserved at Torremayor. The exterior was covered to prevent vandalism due to the current civil unrest. We watch Chilean news daily so we expected that. The interior was small but as expected. All services met our standards except the bathroom. It was totally without any surfaces for personal items. The toilet paper was beyond reach while seated..., it was mounted on the opposite wall. We had to put the paper on the floor beside the toilet. Remember, there is no counter surface. We had four days of laughing.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was within walking distance of many fine restaurants. Our room was clean and quiet. Staff were excellent and accommodating.
Stayed 2 nights in Apr 2019

4/10 Poor

CN, Brazil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of the staff is really nice, however not enough to compensate the lack of cleanliness, order (on my last night they didn’t leave floor towels, floor really dirty) and more importantly the bad heater (doesn’t work continuosly and when working is super noisy)
Stayed 3 nights in Jul 2018

2/10 Terrible

Guillaume, SF

Disliked: Staff & service, property conditions & facilities, room comfort

rip off

extremely noisy rooms, air conditioning is not working and loud beds are uncomfortable got robbed of my phone in front of the hotel (bicycle grab)
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Room comfort
Very bad air conditioned. The noise from the street can be heard on 15th floor.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Worst service ever in my years of travel

I was assigned a room where the air conditioning wasn't cooling the room ever after leaving it on for a long time. The windows of the room could not be opened, so I went down to the front desk to tell them of the problem. They sent a technician up to look at it. He came to "fix" it. I waited another 30 mins and the room just never cooled, it's so warm that I'm unable to sleep. I had to go down again to tell them of the problem. I suggested that they change my room, but the receptionist says there are no available rooms, and he will send the technician up again. The technician turns up in my room with a fan. Not only did it not help, since the windows cannot be opened, it just ended up blowing warm air and the fan was extremely loud and noisy. I had to go down to the front desk for the third time and told him I cant sleep and I need a place to sleep. Finally, he gave me another room to sleep, but he says its for me to sleep for the night and the next day I have to go back to my original room. Next morning, I had to repeat the story to the new staff at the front desk and as usual, they said they will send a technician up to fix it. Even the new staff refused to change my room. After I have gone out for the day, I returned in the afternoon, only to find out that the air conditioner is still not functioning. For the 5th time, I had to tell them about the issue, and it is only now that they finally relented and gave me a new room.

8/10 Good

Mark, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, well located

Hotel Torremayor is a good value, well located hotel, a solid 4 star experience at a reasonable price

8/10 Good

Verified traveler

Liked: Property conditions & facilities
just ok hotel near city center close to many restaurants and metro station. needs better air conditioning -- one tip is to have one more card and let air conditioner running continuously even when you're out.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sandra R, Portland, OR

Liked: Cleanliness, property conditions & facilities

Great location

I chose this Hotel mainly for it's location, which was perfect for my needs. The room was not fancy but was ok. The included breakfast was just ok.

8/10 Good

Kantilal, Shrewsbury

Liked: Cleanliness, staff & service

good hotel

since it was a busy season,i was surprised that i was given a handycap room with no view,hotel was comfortable,i had booked this hotel nov 14 2014 hopping to get a better room,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

New hotel, some construction still being completed but not disturbing. Great location, close to everything.

8/10 Good

joaquim

Stayed 2 nights in Jan 2026

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities
Mitt i Providencia. Rent, fräscht, snyggt. Underbar pool!
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones acojedoras y el personal muy amable y coordial.
Stayed 1 night in Jan 2026

6/10 Okay

Priscila

Liked: Staff & service, room comfort
O quarto vazava agua do ar condicionado. Entao ficava alagado. O wifi nao era bom e tambem, a piscina estava suja
Stayed 4 nights in Dec 2025

10/10 Excellent

jorge leibe de souza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
atendimento dos funcionários, principalmente no café da manhã. Valeu, gostei muito!
Stayed 4 nights in Aug 2025

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos. Mas o café da manhã deixa a desejar… mesma coisa nos 7 dias que ficamos lá! Não mudava nada! Ovos mexidos muito cru e não tinha estilo americano como anunciado. Em nossa habitação o piso precisava urgentemente de ser trocado. Hi-fi não funciona bem! Mas no mais tudo certo, localização excepcional.
Stayed 7 nights in Aug 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La persona de recepción muy grosera, el internet muy malo
Stayed 1 night in Aug 2025