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Hotel Torremayor Lyon

3.5 star property

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Front of property
Standard Room, 1 Queen Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar
Standard Room, 1 Queen Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar
Terrace/patio
Superior Room | Bathroom | Rainfall showerhead, free toiletries, hair dryer, slippers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Ricardo Lyon 322, Providencia, Santiago, Region Metropolitana, 6650685
  • Place, Sculpture Park
    ‪9 min walk‬
  • Place, Costanera Center
    ‪10 min walk‬
  • Place, Clínica Indisa
    ‪15 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Twin Room

  • City view
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room Superior

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room Superior

  • 538 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Superior Room

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room Superior

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room Superior

  • 538 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Room Superior

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room Superior

  • 430 sq ft
  • Sleeps 3
  • Free WiFi

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About the neighborhood

Santiago

With a stay at Hotel Torremayor Lyon, you'll be centrally located in Santiago, a 2-minute drive from Costanera Center and 5 minutes from Plaza de Armas. .This family-friendly hotel is 3.3 mi (5.4 km) from Parque Arauco Mall and 3.9 mi (6.3 km) from Julio Martinez Pradanos National Stadium.

What's nearby

  • Sculpture Park - 9 min walk - 0.5 miles
  • Parque de las Esculturas Exhibition Hall - 10 min walk - 0.6 miles
  • Costanera Center - 10 min walk - 0.6 miles
  • Municipal Market of Providencia - 12 min walk - 0.7 miles
  • Clínica Indisa - 15 min walk - 0.8 miles

Getting around

  • Los Leones Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪Elkika Ilmenau - ‬3 min walk
  • ‪Hotel Santiago Park Plaza - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪FELIX - ‬1 min walk
  • ‪Ofelia, Té & Café - ‬3 min walk

About this property

Hotel Torremayor Lyon

Hotel Torremayor Lyon offers 100 accommodations with minibars and safes. These individually decorated accommodations include desks. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 26-inch LCD televisions come with cable channels.

Bathrooms include rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 individually decorated guestrooms, featuring minibars and LCD televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities including a seasonal outdoor pool and bicycles to rent. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.
Grab a bite to eat at Los Arcos, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Santiago? This hotel has 2325 square feet (216 square meters) of space consisting of conference space and meeting rooms.
Los Arcos - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 40 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from December to February
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Torremayor
Hotel Torremayor Santiago
Torremayor
Torremayor Hotel
Torremayor Santiago
Torremayor Hotel Santiago
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon
Torremayor Lyon Santiago
Torremayor Lyon
Hotel Torremayor Lyon Hotel
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon Hotel Santiago

Hotel Torremayor Lyon Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 109 out of 325 reviews
Rating 8 - Good. 153 out of 325 reviews
Rating 6 - Okay. 38 out of 325 reviews
Rating 4 - Poor. 17 out of 325 reviews
Rating 2 - Terrible. 8 out of 325 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were fantastic
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was excellent. Wonderful location in a vibrant area with many restaurants and shops. Beautiful neighborhood of tree lined streets. Staff was great. Room was modest, but with a comfortable bed. The price was very reasonable and the room came with a complimentary breakfast. Restaurant was average. Good value overall.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price ! Very good location
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

weiyu

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A repeat visit to a charming hotel

A repeat visit to our favourite hotel in Santiago. It has charm and friendliness and is in a safe part of the city within walking distance of numerous cafes and restaurants. Also the riverside sculpture park is an easy walk. The hotel has an extensive breakfast selection with an early start if required.
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

tung wei david

Disliked: Staff & service, amenities, property conditions & facilities
The staff was very rude or unfriendly. One receptionist even called me “Ooi” with offensive tone despite that I didn’t do anything wrong!!!! There was NO wifi as advertised and reason given was too many people using it and just not working. No apology given and just “too bad” !!!!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bem localizado, perto do metrô e em área que transmite segurança. Td pude ir a pé para vários pontos de interesse, como o MUT e o Sky Costanera. Café da manhã básico e sem muita variedade, mas ok. Tive reações alérgicas respiratórias, nao sei se pelo carpete, pelo ar condicionado ou se pela poeira existente num rebaixamento de gesso da luz indireta.
Stayed 7 nights in Mar 2026
Verified

2/10 Terrible

Mariangela C

Disliked: Staff & service
Ar condicionado não funciona direito, banheiros velhos, recepção mal educada. Wi-Fi não funcionava e não quiseram resolver. Não chamam táxi regular. Apenas condução própria ao preço que querem e têm de ser cash. Estão atrasados do mundo moderno. Não recomendo
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities
Excelente opción. La habitación es pequeña pero cómoda. La propiedad está en una zona agradable a pasos de un centro comercial. La piscina en el último piso ofrece una buena opción para relajarse. El personal fue amable. El desayuno variado. Cenamos en el restaurante del hotel y fue satisfactorio, destacando la buena atención del mozo.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Erica Esmeralda

Liked: Cleanliness, staff & service, amenities
Hugo en recepción es el mejor, excelente servicio. Las instalaciones son un poco antiguas. El aire acondicionado no funciona. La habitación se pone muy caliente, es mejor abrir la ventana. El desayuno no es muy bueno y todos los días sirven lo mismo. No varia. Ubicación es excelente, zona segura, restaurantes y tiendas muy cerca.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ralph R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage. Verhältnusmössig ruhig
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto estava organizado, a equipe super educada, café sem muita variedade
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto de bom tamanho e restaurante do hotel com boa comida a preços bons, para padrões do chile. Perto do hotel tinha casa de cãmbio, supercado e acesso ao metrô.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service
No hay establecimientos variados para comer. El internet falló varias veces.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Jayme

Liked: Cleanliness
O quarto nao possui frigobar, estamos em 5 familia, em 5 quartos e somente uma tinha um frigobar que nao funcionava
Stayed 4 nights in Sep 2025
Verified

8/10 Good

RAIMUNDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa, nao foi melhor que a fechadura eletrônica da porta do nosso quarto estava com defeito e era um transtorno para ter acesso ao quarto mas os funcionários gentilmente sempre estavam a disposição para nos ajudar. Recomendo a troca da fechadura. Solicitamos mas nada foi feito
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Alles ok! Zentrale Lage optimal für Kurzaufenthalt
Stayed 1 night in Dec 2024
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Im Gang sehr laut! Leider! Gäste aus verschiedenen Zimmern halten sich über Stunden im Gang auf und kommunizieren sehr laut bis spät in die Nacht rein. Anderer asiatischer Gast kommuniziert per Mobiltelefon auch im Gang vor meiner Zimmertüre über eine Stunde mit lauter Stimme! Erst nach eindringlicher Bitte meinerseits beruhigt es sich, um nach einer guten Stunde wieder laut zu werden. Zimmernachbarn kann man nicht azswählen - allerdings könnten Hotelangestellte von Zeit zu Zeit die Gänge inspizieren und für Ruhe und Ordnung zu sorgen. Gehe schon mehrere Jahre in dieses Hotel und hoffe dies bleibt eine Ausnahme.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Angenehmer Ort im Zentrum von Providencia. Metrostation, Restaurants, Shopping Malls und unterschiedliche kleinere Läden in unmittelbarer Nähe.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Caryne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado e em uma região super segura, profissionais excelentes. Recomendo muito !!
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente, bonito, novo, perto do metrô, várias opções de comércio e bem perto do shopping Costanera. Um parabéns especial para o funcionário Francisco ( Tico ) que nos ajudou muito!!! Café da manhã bom e com lanche para quem sai cedo p os passeios. Super recomendo!!!
Stayed 8 nights in Aug 2024
Verified

4/10 Poor

Gaston

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Creo que nunca elegi un hotel tan mal, la atencion para ser educado voy a decir que era "poco calida", la habitacion con paredes con humedad, el gel de ducha era shampoo aguado, el lector de tarjeta para entrar a la habitacion falla todo el tiempo.. pero lo peor de todo, el WIFI era inexistente... otros detalles el desayuno era desolador!!! Claramente no lo recomiendo ni volveria.. una lastima porque tiene una excelente ubicacion.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcomed like friends

This was our fifth stay and from the moment we walked through the doors we were welcomed like returning friends. Thank you Snr. Hugo. Nothing was too much trouble. The hotel is within walking distance of good restaurants, fine shopping and the sculpture park. Open-top tour busses stop round the corner on their circular city tour. It also has a small, but sufficient, rooftop swimming pool with views across the city to the Andes. Good choice of breakfast with fruit and pastries. The bar has a small outside terrace also. Also good to see the same staff year after year. Hope to return in not too many years.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Very close to the Subway and a lot of restaurants and places to go.
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel. Staff excellent and very helpful with booking tours and directions. Location is very good also. 5 minutes walk to local subway station.
Stayed 3 nights in Feb 2020