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CheapTickets Verified Reviews
3.0 of 5 guest rating
Room type Options Nightly price Book
Superior Room, 1 Queen Bed
291 square feet
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Standard Room, 1 Queen Bed with Sofa bed
291 square feet
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 Queen Bed
291 square feet
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Standard Twin Room, 2 Twin Beds
291 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel, walk to Ralli Museum

Popular property highlights

Free WiFi
Pets allowed
24-hour business center
Laundry facilities
Smoke-free property

Located in Santiago (Vitacura), Hotel Novotel Santiago Vitacura is within a 5-minute drive of KidZania Santiago and Los Leones Golf Club. This upscale hotel is 2.6 mi (4.2 km) from Parque Arauco Mall and 3.4 mi (5.4 km) from Clinica Alemana.

Make yourself at home in one of the 144 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Take advantage of recreational opportunities offered, including an indoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy international cuisine at 365, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Santiago? This hotel has 2508 square feet (233 square meters) of space consisting of a conference center and meeting rooms.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property will be renovating from January 30 2024 to October 31 2024 (completion date subject to change). The following areas are affected:

  • Dining venue(s)
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Hotel Novotel Santiago Vitacura features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2508 square feet (233 square meters) include a conference center. This family-friendly hotel also offers a terrace, a complimentary children's club, and an arcade/game room.

Hotel Novotel Santiago Vitacura is a smoke-free property.

  • Number of indoor pools - 1
  • Organic food
  • Water dispenser
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Food and water bowls
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 233
  • Terrace
  • Luggage storage
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Total number of rooms - 144
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Number of bars/lounges - 1
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Free WiFi
  • Vegetable garden
  • Free wired internet
  • Smoke-free property
  • Children's club (free)
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 2508
  • Reception hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Carport
  • Arcade/game room
  • Garden
  • Multilingual staff
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Sofa bed

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Spanish
  • Portuguese

Room Amenities

Hotel Novotel Santiago Vitacura offers 144 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Sofa bed
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • LCD TV
  • TV size: 42
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

365 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Snowboarding nearby
  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 30000.0 per night.

Pet Policy

  • Pets allowed for an extra charge of CLP 10000 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (up to 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

Humane animal treatment

Car recommended

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Sustainability/community reinvestment (10% revenue or more)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Guest accommodation is sealed after cleaning

Comprehensive food waste policy

Electrostatic spray is not used for disinfection

Comprehensive recycling policy

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property is cleaned with disinfectant

Security system

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 16

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Carbon monoxide detector

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 14200 per person
  • Pet fee: CLP 10000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 30000.0 per night
  • A facilities fee includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Novotel Santiago Vitacura
  • Novotel Santiago Vitacura
  • Novotel Santiago Vitacura Hotel Santiago
  • Santiago Novotel
  • Novotel Santiago Vitacura
  • Hotel Novotel Santiago Vitacura Hotel
  • Hotel Novotel Santiago Vitacura Santiago
  • Hotel Novotel Santiago Vitacura Hotel Santiago

We should mention

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A car is recommended for transportation to and from this property.

Parking height restrictions apply.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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