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Hotel HW Express

3.0 star property

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Photo gallery for Hotel HW Express

Reception
Junior Double Room | In-room safe, soundproofing, free WiFi, bed sheets
Standard Room | In-room safe, soundproofing, free WiFi, bed sheets
Junior Double Room | In-room safe, soundproofing, free WiFi, bed sheets
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $56
$56 nightly
$56 total
Jun 14 - Jun 15

Explore the area

View in a map
60 San Antonio, Santiago, Región Metropolitana, 8320259
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Santiago Town Square
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Junior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Front of property - evening/night
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 698 reviews
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The price is $59
Jun 13 - Jun 14
Almacruz Hotel y Centro de Convenciones

About the neighborhood

Santiago

With a stay at Hotel HW Express, you'll be centrally located in Santiago, a 2-minute drive from Plaza de Armas and 5 minutes from Movistar Arena. .This hotel is 3.2 mi (5.1 km) from Costanera Center and 3.4 mi (5.4 km) from Julio Martinez Pradanos National Stadium.

What's nearby

  • Santa Lucia Hill - 4 min walk - 0.3 miles
  • University of Chile - 6 min walk - 0.4 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Santiago Town Square - 9 min walk - 0.5 miles
  • Palacio de la Moneda - 9 min walk - 0.5 miles

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk
  • ‪Dominó Estado - ‬3 min walk
  • ‪Bar Nacional 3 - ‬4 min walk

About this property

Hotel HW Express

Hotel HW Express offers 40 air-conditioned accommodations with laptop-compatible safes and hair dryers. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

Make yourself at home in one of the 40 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Hotel HW Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 135 reviews
Rating 8 - Good. 40 out of 135 reviews
Rating 6 - Okay. 8 out of 135 reviews
Rating 4 - Poor. 6 out of 135 reviews
Rating 2 - Terrible. 0 out of 135 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff, decent breakfast
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly, wifi great, central location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Terje

Liked: Cleanliness
Good location. Nice and clean hotel and great staff
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Chester

Liked: Cleanliness, property conditions & facilities
Everything was great.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Walter Antonio Gonzalez

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect, location, staff, Room.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Zhao

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, staff is helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Convenient. Very comfortable bed and bedding.Pleasant staff. Decent breakfast.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Location was great. Breakfast was simple but nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Guenter

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Very quiet. Staff is wonderful, always trying to help. I’ll stay there again.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities
Great hotel, excellent rooms and locations if one wants to be in town center. Breakfast is ok. One big negative, they refuse to store luggages.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff were nice, not all. Then everything was fine.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Torunn

Liked: Cleanliness, amenities
Nice Hotel, very centrally located. Clean, big rooms. Ok Breakfast. Nice people at the reception. Area ok during daytime.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tashika

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff real nice and helpful
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Edgar Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Personal
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ramon Alejandro Caballero

Liked: Cleanliness, staff & service, property conditions & facilities
Limited breakfast, too many room restrictions.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
I loved the modern boutique style of the hotel, loved the breakfast and Flor is amazing guest ambassador of the hotel. The room comfortable, the location of the hotel is strategic to most historic attractions and Barrio Larrastegui, - worth staying and choosing as your next stay. At night the location is the opposite of the day transit quiet/noisy. A downer is they don't have a storage to hold your suitcases as many hotels but I was refereed to a nearby hotel at a reasonable rate price.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Carolina

Liked: Cleanliness, property conditions & facilities
The hotel rooms are relatively new and comfortable, the breakfast is good and the location is ace. The only down for us was getting to the hotel and finding out they did not offer to keep luggage in the location. So, we had to wait a couple of hours with our luggage for the check-in time. If you are coming from an international flight consider messaging the hotel and pay the extra for an early check-in.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gurcan

Liked: Cleanliness, staff & service, amenities
Everything was good. Location was central. Room was updated. Bathroom was updated and clean. Bed was comfortable. Only issue I had was the coffee served at breakfast. It was weak and low quality
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Kun-Won

Disliked: Amenities, property conditions & facilities
Foods for breakfast are neither tasty nor fresh. The bathroom is too tight. It doesn't suit the categories of a hotel. more like a motel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Efficient service. Note: there's no coffee machine in the room and the included breakfast starts at 7:00 ( 7:30 on Sundays). As most trips outside Santiago start before 7:00, you'll probably miss it. This is, obviously, not the hotel fault, but it's something to keep in mind if you can't function in the morning unless properly caffeinated.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

mido

Liked: Cleanliness, property conditions & facilities, room comfort
I arrived at noon and didn’t have a place where to store luggage they had me wait until 3 o’clock before I got into my room, which is fair enough if there were no rooms available, but they were plenty.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chia Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and friendly front desk staff! Thanks a lot!
Stayed 1 night in Mar 2025
Verified

8/10 Good

sharon

Liked: Cleanliness, property conditions & facilities
Room clean, nice staff at front desk, helped arrange taxi to airport, and tours. But breakfast was simple. They did not have luggage hold so we had to pay extra to get into our room even though it was ready! Also day we left we had to pay extra for our bags on a tour before going to airport since a late departure! The luggage fees and extra room fee made up for a lower priced hotel. Next time I will verify these things I’ve always took for granted in the past. That really added up!!!
Stayed 3 nights in Dec 2025