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Hotel HW Express

3.0 star property

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Photo gallery for Hotel HW Express

A hotel reception desk with a modern design, a digital screen, and a sign indicating the hotel name.
A hotel room with a large bed, a desk with a laptop, and a chair.
A hotel facade with a prominent sign reading "HOTEL HW".
A compact kitchen with a built-in microwave, a sink, and a small refrigerator.
A buffet table with various food items, including bread and pastries.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $66
$66 nightly
$66 total
Sep 1 - Sep 2

Explore the area

View in a map
60 San Antonio, Santiago, Región Metropolitana, 8320259
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Palacio de la Moneda
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk with a laptop, and a chair.

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, soundproofing, WiFi (free), bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a window with curtains.

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a window with curtains.

Junior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Breakfast included
  • Parking included
  • Free WiFi
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4.4 out of 5, Excellent, 798 reviews
$67 nightly
The price is $67
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About the neighborhood

Santiago

A stay at Hotel HW Express places you in the heart of Santiago, within a 15-minute walk of Plaza de Armas and Palacio de la Moneda. .This hotel is 3.2 mi (5.1 km) from Costanera Center and 3.4 mi (5.4 km) from Julio Martinez Pradanos National Stadium.

What's nearby

  • Barrio París-Londres - 3 min walk - 0.2 miles
  • Santa Lucia Hill - 4 min walk - 0.3 miles
  • University of Chile - 6 min walk - 0.4 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Palacio de la Moneda - 9 min walk - 0.5 miles

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Bar Nacional 3 - ‬4 min walk
  • ‪Dominó Estado - ‬3 min walk
  • ‪El Naturista - ‬1 min walk

About this property

Hotel HW Express

Hotel HW Express offers 40 air-conditioned accommodations with laptop-compatible safes and hair dryers. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

Make yourself at home in one of the 40 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Hotel HW Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 149 reviews
Rating 8 - Good. 41 out of 149 reviews
Rating 6 - Okay. 10 out of 149 reviews
Rating 4 - Poor. 6 out of 149 reviews
Rating 2 - Terrible. 2 out of 149 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for all the historic attractions and dteff very friendly and supportive
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff, decent breakfast
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Bernicy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, convenient location in the historical center of Santiago. Breakfast lack variety; it is basic but sufficient. Could be more helpful if the hotel has adaptors to lend.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly, wifi great, central location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Terje

Liked: Cleanliness
Good location. Nice and clean hotel and great staff
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Douglas

Liked: Cleanliness
Hears fighting/glass breaking and yelling outside of hotel at night. Room was fine but loud from road outside the window. Many other hotels in the area to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chester

Liked: Cleanliness, property conditions & facilities
Everything was great.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Walter Antonio Gonzalez

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect, location, staff, Room.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Zhao

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, staff is helpful
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Sarah-Maude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The only complication I had was with the luggage hold, there wasn’t any space at the time, but the hotel in front had some, so it wasn’t so bad.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

sedat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service, amenities
Good location but small reception with no lobby for guest waiting to check in. Reception are not so friendly, unwelcoming and simply dont care about their guest.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

sedat

Disliked: Staff & service, property conditions & facilities
Room was clean,staf wasn’t helpfull,breakfast was poor,air vconditioning and heating was good.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Location was great. Breakfast was simple but nice.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Convenient. Very comfortable bed and bedding.Pleasant staff. Decent breakfast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Guenter

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Very quiet. Staff is wonderful, always trying to help. I’ll stay there again.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Luis A.

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it worked properly.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Tashika

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff real nice and helpful
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities
Great hotel, excellent rooms and locations if one wants to be in town center. Breakfast is ok. One big negative, they refuse to store luggages.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Efrain

Heater, tv, were not working properly
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff were nice, not all. Then everything was fine.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Torunn

Liked: Cleanliness, amenities
Nice Hotel, very centrally located. Clean, big rooms. Ok Breakfast. Nice people at the reception. Area ok during daytime.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
They had a free breakfast...the area it's in was not too safe in the evening. The front desk staff was all right but not particularly friendly. The view was nothing special but at least the place itself felt safe because they kept the front lobby locked to outsiders. They had a vending machine in the lobby, so although water was not free, at least it was available to purchase. They don't store your luggage, so we had to pay an extra $30 to extend our checkout time just so we had a place to keep our luggage till our flight. The room had a microwave and mini fridge which was helpful to have. And their safe was large enough to keep our laptop in. And there is also a minimart (Oxxo) a 1 min walk away which was helpful as well.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edgar Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Personal
Stayed 2 nights in Oct 2025