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Hotel Alcala del Rio

3.5 star property

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Photo gallery for Hotel Alcala del Rio

Terrace/patio
Exterior
Reception
Restaurant
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Padre Mariano, 331, Providencia, Santiago, Region Metropolitana, 7500015
  • Place, Municipal Market of Providencia
    ‪6 min walk‬
  • Place, Clínica Indisa
    ‪6 min walk‬
  • Place, Costanera Center
    ‪18 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Twin Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, individually decorated, individually furnished

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room Standard with TV

Minibar, in-room safe, individually decorated, individually furnished

Single Room Standard with TV

  • 129 sq ft
  • Sleeps 2

View all photos for Twin Room Standard with TV

Minibar, in-room safe, individually decorated, individually furnished

Twin Room Standard with TV

  • 150 sq ft
  • Sleeps 2

View all photos for Double Room Standard with TV

Minibar, in-room safe, individually decorated, individually furnished

Double Room Standard with TV

  • 150 sq ft
  • Sleeps 2

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About the neighborhood

Santiago

With a stay at Hotel Alcala del Rio in Santiago (Providencia), you'll be within a 5-minute drive of Costanera Center and Plaza de Armas. .This hotel is 3.5 mi (5.7 km) from Parque Arauco Mall and 0.3 mi (0.5 km) from Sernatur.

What's nearby

  • Municipal Market of Providencia - 6 min walk - 0.3 miles
  • Clínica Indisa - 6 min walk - 0.3 miles
  • Sculpture Park - 7 min walk - 0.4 miles
  • Santiago Metropolitan Park - 8 min walk - 0.5 miles
  • Costanera Center - 18 min walk - 1.0 mile

Getting around

  • Parque Almagro Station - 7 min drive
  • Manuel Montt Station - 9 min walk
  • Santiago Intl. Airport (SCL) - 24 min drive

Restaurants

  • ‪El Ancla Restaurant - ‬4 min walk
  • ‪Meeting Cafe - ‬1 min walk
  • ‪Mix it (de sammich) - ‬2 min walk
  • ‪Bahia Providencia - ‬3 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Hotel Alcala del Rio

Hotel Alcala del Rio offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 50 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 250 km.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Santiago? This hotel has 2691 square feet (250 square meters) of space consisting of a conference center and meeting rooms.
A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge) up to 250 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (28 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 11:00 AM to 5:00 PM
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Alcalá Del Río
Alcalá Del Río Santiago
Hotel Alcalá Del Río
Hotel Alcalá Del Río Santiago
Hotel Alcalá Río Santiago
Alcalá Río Santiago
Hotel Alcalá Del Río
Hotel Alcala del Rio Hotel
Hotel Alcala del Rio Santiago
Hotel Alcala del Rio Hotel Santiago

Hotel Alcala del Rio Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 64 reviews
Rating 8 - Good. 17 out of 64 reviews
Rating 6 - Okay. 15 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 2 out of 64 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

MANUEL

La atención siempre formidable,
Stayed 1 night in Jun 2025

8/10 Good

Louise, Nirimba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo hotel

Gran hotel. Lindas instalaciones, excelente relación calidad precio
Stayed 1 night in Mar 2025

10/10 Excellent

Peter wai

Stayed 6 nights in Jan 2025

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 8 nights in Nov 2024

8/10 Good

Gary

Liked: Cleanliness
Enjoyed it, small room but nice, staff nice.
Stayed 3 nights in Nov 2024

8/10 Good

Roberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was clean, some of the property needs an upgrade. The bathtub's surface was worn and should be replaced. The window didnot lock well and it was cold at night. For breakfast the scrambled eggs were runny most of the 6 days we were there. The wifi was not very good, it was slow and I could get my emails (Outlook) to bring up the new messages. We visited in early september, the breakfast area was coldish, so we had to wear a jacket. But the location was very convenient and it was economical.
Stayed 7 nights in Sep 2024

10/10 Excellent

María

Liked: Property conditions & facilities
Muy buena atención
Stayed 1 night in May 2024

10/10 Excellent

Juana

Stayed 2 nights in Apr 2024

10/10 Excellent

Mark-Anthony

Liked: Amenities
Far exceeded my expectations. Cozy bed and delicious continental breakfast. Walkable distance from San Cristobal Hill. Very high value for it’s decent price. Recommended!
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and friendliness of the property and the location. It is a little old fashioned but I liked that too.
Stayed 7 nights in Dec 2019

2/10 Terrible

Krissy, New York

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No me gusto que no había agua caliente y el hotel se ve muy viejo y descuidado
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Descent value

The hotel was descent for two travelers it the building is old and in kind of shabby condition

4/10 Poor

Peter, Chile

Disliked: Staff & service, room comfort

Faulty towers

This hotel reminds me of Faulty Towers. The best intentions but everything just go wrong.

6/10 Okay

Leonel, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was kind and friendly, the rrom was a bit small, but OK for few days. The location was the best, just five minutes from the subway. Nice breakfast.

10/10 Excellent

Wilmar

Liked: Cleanliness, staff & service, amenities
Lugar tranquilo, funcionarios antenciosos , Recomendo
Stayed 5 nights in Aug 2025

10/10 Excellent

aline

Liked: Cleanliness, staff & service, amenities
Localização excelente!
Stayed 3 nights in Nov 2025

8/10 Good

Nayibe

Traveled with family
Liked: Cleanliness
si, limpio, personal amable, el desayuno un poco pobre.
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación precio calidad
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Stayed 1 night in Aug 2025

10/10 Excellent

Taiane

Stayed 4 nights in Aug 2025

8/10 Good

Antonio

Liked: Amenities
Excelente relación precio beneficio El personal es amable y las instalaciones son cuidadas
Stayed 3 nights in May 2025