Aparthotel

El Sombrero Apartments Los Gigantes

Property class: 3

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Photo gallery for El Sombrero Apartments Los Gigantes

A swimming pool with blue water, surrounded by white lounge chairs and blue umbrellas. There are palm trees and a white building with balconies in the background.
A swimming pool with lounge chairs and umbrellas, surrounded by white buildings with balconies.
A modern building with white exterior walls, balconies, and a central palm tree.
A balcony with a white table and chairs, overlooking a coastal town with palm trees and buildings.
A bathroom with a bathtub, a sink, and a toilet.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Laundry
  • Outdoor Space
  • 24/7 front desk
  • Bar

Explore the area

View in a map
Avendia Maritima 28, Acantilado de los Gigantes, Santiago del Teide, Tenerife, 38683
  • Place, Oasis Los Gigantes Public Pool
    ‪5 min walk‬
  • Place, Los Gigantes Marina
    ‪7 min walk‬
  • Place, Los Gigantes Beach
    ‪7 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪39 min drive‬

Room options

Studio

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

One Bedroom Apartment

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Apartment, 2 Bedrooms

  • Partial sea view
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds

Similar properties

About the neighborhood

Santiago del Teide

When you stay at El Sombrero Apartments Los Gigantes in Santiago del Teide, you'll be near the beach, within a 10-minute walk of Ocean Explorer and Oasis Los Gigantes Public Pool. .This aparthotel is 15.2 mi (24.5 km) from Fañabé Beach and 15.3 mi (24.6 km) from El Duque Beach.

What's nearby

  • Oasis Los Gigantes Public Pool - 5 min walk - 0.3 miles
  • Los Gigantes Marina - 7 min walk - 0.4 miles
  • Los Gigantes Beach - 7 min walk - 0.4 miles
  • Tenerife Beaches - 14 min walk - 0.8 miles
  • Arena Beach - 8 min drive - 1.4 miles

Getting around

  • Tenerife South Airport (TFS) - 41 min drive

Restaurants

  • ‪B-Yard - ‬9 min walk
  • ‪Restaurante Pizzeria Mamma Lucia - ‬7 min walk
  • ‪The Tea House and bar - ‬2 min walk
  • ‪Bar Central - ‬9 min walk
  • ‪Hugging A Mug - ‬3 min walk

About this property

El Sombrero Apartments Los Gigantes

El Sombrero Apartments Los Gigantes offers 42 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs.

In-room wireless Internet access is available for a surcharge. 28-inch LCD televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 42 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private furnished balconies. 28-inch LCD televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and bicycles to rent. Additional features at this aparthotel include wireless internet access (surcharge), a television in a common area, and tour/ticket assistance.
Satisfy your appetite at the aparthotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (EUR 15 per week)
  • Available in some public areas: WiFi (EUR 15 per week)

Parking and transportation

  • No onsite parking available

Family friendly

  • Children's pool

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Bathroom

  • Deep soaking bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 28-inch LCD TV with satellite channels
  • TV in common areas

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 2 floors
  • 42 units
  • 7 buildings
  • Bicycle rentals
  • Built in 1985
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in fee
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless internet: EUR 15 per week (rates may vary)
  • Fee for wireless internet in public areas: EUR 15 per week (rates may vary)
  • Late check-in fee
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2.25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

El Sombrero Apartments
El Sombrero Apartments Los Gigantes
El Sombrero Los Gigantes
Sombrero Apartments
El Sombrero Apartments Los Gigantes Apartment Santiago del Teide
El Sombrero Apartments Los Gigantes Santiago del Teide
Sombrero s Los Gigantes tiago
El Sombrero Apartments Los Gigantes Aparthotel
El Sombrero Apartments Los Gigantes Santiago del Teide

El Sombrero Apartments Los Gigantes Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 5 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.6/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Now a firm favourite

This was our 3rd visit to El Sombrero and we have already booked our next one. The location is perfect, the staff are friendly and helpful - it is everything we need.
Stayed 26 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
A little dated but otherwise clean and comfortable.
Stayed 9 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Fantastic stay

Despite a lack of sunbed pads due to Covid restrictions, we had an excellent 2nd visit to this accommodation. The complex is well maintained and very clean. The apartments are spacious, modern and clean with ample facilities for a relaxing self-catering holiday. Staff are friendly and very helpful. Close to a good choice of shops, bars and restaurants, this is an ideal base in Los Gigantes for long or short-term stays. We have already booked another stay later this year.
Stayed 28 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, communication
The reception was lovely and welcoming, appt was fair for age just ceiling in bathroom had a leak upstairs and paint was falling in (no7). Disappointed that a bar and cafe was advertised and a drinks vending machine was in the front of it. Cleaners in and did a fab job. I would stay here again .
Stayed 9 nights in Nov 2023
Verified review

6/10 Okay

Liked: Communication
No Wi-Fi, you need to pay €20 for a week, €5 for a day. Hairdryer on request, one day in advance! Location is good, lots things around. Shower head was horrible, water was squirting in every direction, some of the rays were very strong, the others were barely working. Soap was broken prior opening.
Stayed 8 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

For ringe standard!

Mangelfyld slidt lejlighed, med meget trist fremtoning/interiør. For dyr i forhold til standarden. Meget støjende terrasse,med udsigt lige ud til hovedfærdselsåre. Hidtil har vi altid været tilfredse med jeres værelser og lejligheder. Beklager, men ikke “Hotels.com” værdig!!
Stayed 14 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Suuri asunto, hyvällä paikalla. Viihtyisä alue.

Tämä oli toinen matkamme El Sombreroon. Tämä on omatoimisen matkailijan ykköspaikka! Pieniä parannuksia ehdotan: ( Hotels.com sivuilla luvataan "baari" se ei ole ollut auki kummallakaan matkallamme, hyvä niin, ei sitä kukaan kaipaakaan. Lähellä on kahviloita ravintoloita ja baareja ihan riittävästi! Hotels.com kertoo myös että "lakanoita ei ole saatavilla" mutta kyllä siellä on puhtaat lakanat, pyyhkeet ja kaikki muukin tarvittava huoneissa!) Huoneet siivotaan hyvin ja riittävästi. Huoneistot ja parvekkeet ovat todella suuria, siis tilavia. Monista asunoista näkee merelle, aina naapurisaari La Gomeralle saakka. Auringon laskut ovat upeita. Pysäköinti sujuu ilmaiseksi ympäri hotellin, kadun varressa, kunhan osaat peruuttaa taskuparkkiiin. Suosittelen tätä aikuisille, niin kuin koko Los Gigantesin aluetta. Täällä tapaa enimmäkseen eläkeläisiä ja pariskuntia. Bile-porukka on jossain muualla, täällä ei ole heille mitään. Maasto on mäkinen, mutta hyvä kävellä ja alue rauhallinen. Yhtään yökerhoa tai muuta melua ei täällä yöllä kuule. Tennistä ja minigolfia voi harrastaa ihan naapurissa, kävelymatkan päässä rannassa on veneretkiä ja mustaa hiekkaa oleva uimaranta. Ruokakaupat ovat lähellä, siis oikeat kaupat, en tarkoita pelkkiä turisteille tehtyjä minimarketteja. Huoneessa on suuri jääkaappi ja pakastinkin, hella ja uuni sekä riittävät astiat, vaikka koko viikon laittaisi itse ruokansa! Paikallis-Bussipysäkki on aivan kohdalla. Tulen varmasti tänne taas, kolmannenkin kerran!
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Satisfied

This apartment was basic but clean and comfortable, the staff including service staff were very friendly and helpful. The sheets on the bed were too small and kept coming off during the night but that is only a small niggle. The pool is lovely, easy to walk to restaurants and stores. I would recommend. I do not know if there was parking available.
View from balcony.
Stayed 10 nights in Feb 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel sympa, bien situé, près des restos.

Hotel correct avec piscine simple mais sympa. Très bon accueil. Appartement côté rue assez bruyant.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Es un complejo bastante antivuo y necesita reforma

La cocina mal equipada, habitación con hormigas hasta dentro de las camas, wifi de pago y que no servía para navegar , televisión de pago también y no se veían sino unos cuantos canales. La piscina muy pequeña para tanto huesped y a las diez de la mañana o antes ya no encontrabas una hamaca libre. Limpieza escasa por falta de personal. No lo recomiendo. El personal amable.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

el sombrero

Hôtel appartement situé a proximité de la marina et d'une petite plage Appartement spacieux, belle terrasse mais assez bruyant et piscine très petite
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service

smiles hide truth

dangerous electrics - we were getting shocks from the cooker and were told this was 'normal' but next day when we were leaving, a new cooker was being installed ! wifi was intermittent and rarely available - no apology or refund. We were lied to about everyone else being quite happy as other guests told us to not pay for it as it didn't work! we were treated disrespectfully when trying to explain the difficulties we were experiencing not a fully equipped kitchen - no microwave, washing-up liquid or coffee maker, minimal crockery and seal on fridge inefficient cockroach in room - insects all over work surfaces we requested the room be left (cleaners used too much spray and threw away some food) but this was ignored we were moved to another apartment after first night - no help offered or explanation no parasol on table outside, shower got cold, cold water in pool when we tried to report problems - no-one there - no 24 hour reception as claimed - notices supposed to say where receptionist can be found are untrue we were lied to about above - claimed they were in attendance and we were at fault for not reporting problems sooner! no apology or any compensation offered for any of these services being dangerous, stressful, inefficient or absent. Rooms were nice and spacious though - I like to finish on a plus!
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Apr 2024
Verified review

8/10 Good

Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Stayed 7 nights in Apr 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort