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Palmetto Hotel

3.0 star property

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Photo gallery for Palmetto Hotel

A rooftop dining area with tables set for two, chairs, and a view of buildings in the background.
Creator video - submitted by Lulu travels
A reception desk with a sign reading "Palmetto Hotel".
A dining area with a wooden table, white chairs, a plate of food, a glass of orange juice, and a cup of coffee.
A reception area with a clock, a sign reading "Palmetto Hotel," and two white orchids in vases.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping
The current price is $53
$45 nightly
$53 total
Total with taxes and fees
Aug 13 - Aug 14

Explore the area

View in a map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Place, Cinemacentro Cibao
    ‪1 min walk‬
  • Place, Bella Terra Mall
    ‪4 min walk‬
  • Place, Casino Gran Almirante
    ‪15 min walk‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

A hotel room with a wooden bed, two bedside tables, a wardrobe, and a door.

Standard Room

8.4 out of 10
Very good
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

A hotel room with two single beds, a wooden headboard, a bedside table with a lamp, and a small drawer.

Basic Double Room

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room

A bedroom with a bed, wooden wardrobe, and a television.

Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE BASIC

  • Sleeps 4
  • Free WiFi

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Exterior
El Montserrat - Hotel Boutique
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  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
4.5 out of 5, Wonderful, 225 reviews
$41 nightly
The price is $48
Aug 10 - Aug 11
Total with taxes and fees
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About the neighborhood

Santiago de los Caballeros

A stay at Palmetto Hotel places you in the heart of Santiago de los Caballeros, steps from Cinemacentro Cibao and 5 minutes by foot from Bella Terra Mall. .This hotel is 0.5 mi (0.9 km) from Ágora Santiago Center and 0.9 mi (1.4 km) from Casino Gran Almirante.

What's nearby

  • Cinemacentro Cibao - 1 min walk - 0.1 miles
  • Bella Terra Mall - 4 min walk - 0.3 miles
  • Casino Gran Almirante - 15 min walk - 0.8 miles
  • Centro Leon - 16 min walk - 0.9 miles
  • Monument to the Heroes of the Restoration - 3 min drive - 1.9 miles

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive

Restaurants

  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Foodtropolis - ‬5 min walk
  • ‪El Café De La Abuela - ‬4 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Palmetto Hotel offers 21 air-conditioned accommodations with complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 21 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and hair dryers. Conveniences include complimentary bottled water, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and a water dispenser. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 5 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Palmetto Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 265 out of 557 reviews
Rating 8 - Good. 163 out of 557 reviews
Rating 6 - Okay. 56 out of 557 reviews
Rating 4 - Poor. 39 out of 557 reviews
Rating 2 - Terrible. 34 out of 557 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious, and staff very nice.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Louis

Disliked: Amenities
Good location
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and very close to the city breakfast was good. A good place to stay can't complaint about my stay there.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Emely

The food was good and the room too .
Stayed 1 night in Mar 2026
Verified review

8/10 Good

ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very clean room with AC and hit water close to the hospitals and 29 minutes from the airport
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ARCESIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book one day for my wife and she told me the hotel it’s small but great for everything and also very convenient for get to everything like restaurants, supermarket, clinic, movie theater and also mall and she recommends this hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast, spotless room, great customer service, walking distance to hospital, shopping mall, restaurant, bank, pharmacy, etc
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff @the front desk were super
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options limited but good with excellent table service. Hotel location is across from Union Medical Center and walking distance to nearby Malls.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities
Staff did excellent service! Clean room & good breakfast
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Deivi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Very clean excellent staff
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Belkys C

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioning system was great, breakfast was good too, but showers was mess
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Angelo

Excelent for the price. Very well located.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Nice place and is a value.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, good breakfast, very clean, great location.
Stayed 8 nights in Aug 2024
Verified review

8/10 Good

Sully

Liked: Cleanliness, staff & service
I enjoyed their breakfast the best
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Gerry

Liked: Cleanliness, property conditions & facilities
Good welcome, front desk speaks English. Clean rooms right next to the mall
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Russell

Liked: Amenities
A great place to stay, great bang for your buck, friendly staff and comfortable beds
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

HERNANDO

Liked: Staff & service
Location near to shopping malls and restaurants
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jovana

Liked: Staff & service, amenities, property conditions & facilities
The hotel and staff were great. The streets are busy so if you from the city you’ll love it. The breakfast was also nice.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities
Good city hotel for a quick trip. I stay in palmetto multiple times is a safe option for pass the night. The breakfast included is very simple but good, and the rooms usually are good, sometime i had water leaks outside the shower or the bathroom very small in some of the rooms. But the hotel is functional, the staff very nice and the stay very well.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Very usefull hotel for a quick city trip. Love the location and the atention, very good condition rooms with comfy beds.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Dorka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close if you are going to the hospital or clinic for any appointments. Breakfast was good and the room very comfortable
Stayed 1 night in Aug 2025

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