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Hotel Palacio del Carmen, Autograph Collection

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Gastropub
Gastropub
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Luxury
5.0 star property
9.2

Wonderful

Garden sanctuary in Santiago

Mediterranean cuisine delights guests at El Camelio Restaurant, where friendly staff provide remarkable service in a historic setting. Nearby, a peaceful garden offers a quiet retreat from Santiago's bustling center. Unwind in the outdoor pool area that shares space with a fitness center.

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
The current price is $394
$352 nightly
$394 total
Total with taxes and fees
May 3 - May 4

Explore the area

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Oblatas, s/n, Santiago de Compostela, La Coruna, 15703
  • Place, University of Santiago de Compostela
    ‪3 min walk‬
  • Place, Obradoiro Square
    ‪8 min walk‬
  • Place, Santiago de Compostela Cathedral
    ‪10 min walk‬
  • Airport, Santiago-Rosalía de Castro Airport (SCQ)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(11 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is $369
Jun 1 - Jun 2
Total with taxes and fees
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About the neighborhood

Santiago de Compostela

Hotel Palacio del Carmen, Autograph Collection is in the heart of Santiago de Compostela, within a 10-minute walk of University of Santiago de Compostela and Santiago de Compostela Cathedral. .This luxury hotel is 0.3 mi (0.6 km) from Estatua a Ramón María del Valle-Inclán and 0.4 mi (0.7 km) from San Martino Pinario Monastery.

What's nearby

  • University of Santiago de Compostela - 3 min walk - 0.2 miles
  • Alameda Park - 3 min walk - 0.2 miles
  • Obradoiro Square - 8 min walk - 0.5 miles
  • Santiago de Compostela Cathedral Museum - 8 min walk - 0.5 miles
  • Santiago de Compostela Cathedral - 10 min walk - 0.6 miles

Getting around

  • Santiago de Compostela Station - 20 min walk
  • Santiago-Rosalía de Castro Airport (SCQ) - 27 min drive

Restaurants

  • ‪Café Bar Bellavista - ‬6 min walk
  • ‪Restaurante Obradoiro - ‬9 min walk
  • ‪Hotel Parador de Santiago - Hostal dos Reis Católicos - ‬7 min walk
  • ‪Café Tertulia - ‬3 min walk
  • ‪Restaurante Santa Isabel - ‬7 min walk

About this property

Hotel Palacio del Carmen, Autograph Collection

Hotel Palacio del Carmen, Autograph Collection offers 74 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Santiago de Compostela hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 74 guestrooms featuring minibars and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at El Camelio Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
El Camelio Restaurant - This restaurant specializes in Mediterranean cuisine.
AC Lounge - This gastropub specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 12 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • El Camelio Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Fee for in-room wireless internet: EUR 12.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

AC Carmen
AC Palacio Carmen
AC Palacio Carmen Autograph Collection
AC Palacio Carmen Autograph Collection Hotel
AC Palacio Carmen Autograph Collection Santiago de Compostela
Ac Hotel Santiago De Compostela
Ac Hotels Santiago De Compostela
Hotel Palacio Carmen Autograph Collection Santiago de Compostela
Hotel Palacio del Carmen, Autograph Collection Hotel

Hotel Palacio del Carmen, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 334 out of 513 reviews
Rating 8 - Good. 132 out of 513 reviews
Rating 6 - Okay. 27 out of 513 reviews
Rating 4 - Poor. 16 out of 513 reviews
Rating 2 - Terrible. 4 out of 513 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Kelvin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the historical and authentic feel of this place. Great breakfast and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Air conditioning worked well in November to keep my wife cool for sleeping. Bed was really comfy and the property was lovely. Enjoyed the delicious breakfasts and coffee as well as the dinners. The short walk to the historic center and Cathedral de Santiago was great. It rained the entire time we were there but the service, food and comfortable room made up for not being to explore as much of the town as we wanted. Excellent and friendly service. Also great on site underground parking garage. Would highly recommend staying here.
Stayed 2 nights in Nov 2025

10/10 Excellent

raul

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriela

Stayed 4 nights in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
Pleasant location an easy walk from the centre of the city. The hotel is nice but the rooms need a refurb.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mr S M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff, food was good and so was the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Alberto López

Traveled with group
Overpriced; got mixed feelings on quality of staff's attention. My room was not made / cleaned for two days, first day was my fault, as I left the do not disturbed sign by mistake, but second day I made sure not to leave it, left at 9 am and came back 10 pm just to find my room exactly the same. A/C did not work well, had to open the three windows wide open. Room is noisy, wood floor, and I can tell staff cleans the rooms as the first day I stayed long in the morning I could hear the cleaning staff moving beds and stuff on the room above me. Our group booked three rooms, two of my friends got a courtesy Santiago cake on their rooms, which the Hotel if famous for, I did not really care about it, but when we were going out and passed by the front desk I told them that I did not get any, as a joke, and they apologized and said they were sending some so I would hae it by my return. Got to the room at night, nothing, this is what bothered me, the failure to make it right. Breakfast was very good, and restaurant and bar staff were very cordial and attentive. Bed was comfortable, bedsheets clean and relatively new. Plenty of hot water, boiling if you like, this is a plus. For what I paid, I did not feel the hotel was worth it, I have stayed in better places for less $. Not what you expect from an AC by Marriott hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near Santiago's attractions. Staff was very helpful with retrieving taxis throughout stay. Use of Keurig (only with an upgraded room apparently, otherwise there's coffee service in the lobby) was nice though we could have used a kettle as well (or in lieu of). The room was very well appointed with nice touches with two doors overlooking the garden. The small metal light next to bed runs very hot (I burnt my finger) so be careful not to touch it directly to move it around (there's a small metal attachment on the lamp I didn't see in time), but even still keep children completely away from it (imo).
Stayed 2 nights in Aug 2025

4/10 Poor

DAVID

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

The pictures of the hotel do not reflect the reality. The rooms are dark and not pleasant. No shower cunicle as shower is in bath. Breakfast was o.k. nothing special. No help with cases or luggage. The man behind the desk was very helpful and very pleasant..
Stayed 1 night in Aug 2025

10/10 Excellent

antonio

Stayed 2 nights in Jul 2025

8/10 Good

Elsa

Liked: Cleanliness

Great location

Beautiful hotel in a great location, just a short walk to the cathedral. The staff was friendly and welcoming. The room was charming, though the bed was a bit uncomfortable and it felt a little humid. Aside from that, everything else was great and I really enjoyed my stay.
Stayed 1 night in Jul 2025

8/10 Good

Nikole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great. The only issue was that there was no coffee provided in the room
Stayed 2 nights in Jul 2025

8/10 Good

JUAN, MIAMI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for what it is. Overall had a great stay.
Stayed 4 nights in Jun 2025

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location. About 10 mins walking to the Santiago church. Staff was friendly and nice. Room was spacious. Parking in property is included.
Stayed 2 nights in Jul 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jake

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room wasn’t available straight away even though we arrived after 3pm. Dusty rooms, dark, hair in bathtub, came back to the room to find a bug crawling in my suitcase. Just didn’t feel like a 5 star establishment. Terrible nights sleep, the noise from 5am was awful, furniture dragging, things being dropped, no soundproofing, heavy footed people upstairs. Away for 2 weeks driving across northern Spain, here for just one night and this was the most expensive per night, by far the worst. We had a small car so parking was easy, just be wary it gets busy and many people have big cars so it can be tight squeeze.
Stayed 1 night in Jul 2025

10/10 Excellent

Arfon

Liked: Cleanliness, staff & service
Very helpful at check-in. Room was a good size, a/c worked well and plenty of light in the bathroom. Complementary water was a nice touch. Mattress on bed was very comfortable but the bed frame squeaked when either of us turned over, my only criticism, better bed frames needed. Breakfast was OK, warm food tended to be a bit tepid and scrambled eggs had a hard top on them due to standing under a heat lamp for too long. Nice swimming pool although I didn’t use it Overall a very comfortable pleasant stay. Thank you.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 1 night in Jun 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with a soaking tub. Just what I needed after walking the Camino. Awesome breakfast too.
Stayed 1 night in May 2025

10/10 Excellent

Sean

Traveled with family
Liked: Amenities
Great place. Close to Cathedral.
Stayed 4 nights in May 2025

10/10 Excellent

Aile

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025