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Sercotel El Balcón de la Bahía

3.0 star property

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Photo gallery for Sercotel El Balcón de la Bahía

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Junior Suite, Terrace | Down comforters, minibar, in-room safe, desk
Interior
Premier Double or Twin Room | Down comforters, minibar, in-room safe, desk
Junior Suite, Terrace | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Housekeeping
The current price is $148
$134 nightly
$148 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006
  • Place, Chico Port
    ‪5 min walk‬
  • Place, Centro Botín
    ‪11 min walk‬
  • Place, El Sardinero Beach
    ‪17 min walk‬
  • Airport, Santander (SDR)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Bay View, Tower

Deluxe Double or Twin Room, Bay View, Tower | Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room, Bay View, Tower

9.0 out of 10
Wonderful
(9 reviews)
  • Bay view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | Down comforters, minibar, in-room safe, desk

Premier Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room, Terrace

Deluxe Double or Twin Room, Terrace | Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Down comforters, minibar, in-room safe, desk

Standard Double Room, 1 Queen Bed

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Terrace

Down comforters, minibar, in-room safe, desk

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

Junior Suite, 1 Queen Bed, City View, Tower | Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed, City View, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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The price is $106
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Total with taxes and fees
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About the neighborhood

Santander

With a stay at Sercotel El Balcón de la Bahía, you'll be centrally located in Santander, within a 10-minute walk of Paseo de Pereda and Chico Port. .This hotel is 0.9 mi (1.5 km) from Palace of Festivals of Cantabria and 1 mi (1.6 km) from Gran Casino del Sardinero.

What's nearby

  • Chico Port - 5 min walk - 0.3 miles
  • Centro Botín - 11 min walk - 0.6 miles
  • Palace of Festivals of Cantabria - 11 min walk - 0.6 miles
  • Santander Cathedral - 14 min walk - 0.8 miles
  • El Sardinero Beach - 17 min walk - 0.9 miles

Getting around

  • Santander (YJL-Santander Train Station) - 10 min drive
  • Santander (SDR) - 25 min drive

Restaurants

  • ‪Bar Sandoñana - ‬4 min walk
  • ‪Marucho - ‬4 min walk
  • ‪Taj Mahal - ‬5 min walk
  • ‪La Grol'la - ‬7 min walk
  • ‪Umma - ‬3 min walk

About this property

Sercotel El Balcón de la Bahía

Sercotel El Balcón de la Bahía offers 20 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. 40-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and espresso makers. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional amenities at this hotel include a banquet hall and bike storage. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Santander? This hotel has 420 square feet (39 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 17 per night)
  • Limited onsite self parking (max 7 spaces per unit)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (420 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1850
  • Double-glazed windows
  • Renovated entire property - September 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children 9 and younger are not allowed at this property; All guests older than 9 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 17 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
Children 9 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Sercotel El Balcón de la Bahía Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 110 out of 153 reviews
Rating 8 - Good. 25 out of 153 reviews
Rating 6 - Okay. 11 out of 153 reviews
Rating 4 - Poor. 5 out of 153 reviews
Rating 2 - Terrible. 2 out of 153 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing staff!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities
Beautiful boutique hotel, very clean and comfortable room with lots of amentities and very friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel lovely staff would definitely stay again
Stayed 1 night in May 2025
Verified

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hospitality
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Mona

Liked: Cleanliness, amenities, property conditions & facilities
It was an incredible experience! Director Daniel was a living definition of exceptional hospitality. We would return in a heartbeat.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really amazing and kind
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Well located away from city center but walkable distance. Very good staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. The staff did the stay to a wonderful couple of days.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a night or two

The best, most comprehensive check in ever! A very decent hotel, excellent position. Would recommend
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quiet street - a short walk away from main areas
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely our go to hotel if we visit Santander.

A really great find. Beautiful boutique hotel. Everything was wonderful from Victoria's welcome to little touches like coffee, fruit and cake in the guest room.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel. Service was great. Lovey area and everything was perfect. Would come back again if I was in the area.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Arran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel. The staff were so friendly and helpful, giving us great recommendations and providing anything we asked for (bottle openers, beach towels). The rooms are really modern and clean with excellent aircon. The location is also really good to walk around Santander. The pool is also really nice and much deeper than we had thought! We would definitely recommend this hotel.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, room was nice and the view over the Bahia fantastic
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katia greeted us and toured us the property. Very nice and professional.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little hotel in a nice little city. Perfect for exploring the city and yet being in a quiet neighborhood.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were being hassled but dealt with the complainants well and made us feel welcome and at ease. Well located for everything Santander has to offer but important to pre book car parking as this is limited
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

When I arrived later than expected, Victoria was so helpful; and the next morning she even helped me with my bags, despite being told that it was OK. Great place; I’d definitely stay again. It was clean, tidy & comfortable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Robert

Daniel and Victoria are friendly welcoming and informative, rooms have everything you need and very clean. Hotel is walkable to all amenities . A nice touch when you got back to your room there was a cake or pastry waiting for you , would definitely recommend and stay here if in the area
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Mrs Linda A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an absolutely fantastic hotel. Service was phenominal throughout, very attentive to our needs. We had a full tour of the grounds and our room on check in which was a very nice touch. We arrived early on check in day, and were able to leave our bags which had been put into the room by check in. The room was fantastic, nice and spacious with a lovely terrace. We spent a few afternoons by the pool too which was gorgeous, created a little escape from the bustling city below. 100% reccommend and hope to be back in the future.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, hvac too hot
Stayed 1 night in Sep 2025