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Smart Hotel Santa Lucía Cotzumalguapa

3.0 star property

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Photo gallery for Smart Hotel Santa Lucía Cotzumalguapa

Outdoor pool
Desk, laptop workspace, free WiFi, bed sheets
Breakfast, lunch, dinner and brunch served
Front of property - evening/night
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Km. 88 Carr. al Pacífico, Santa Lucía, Santa Lucia Cotzumalguapa, Escuintla, 05002
  • Place, Museo Cultura Cotzumalguapa
    ‪5 min drive‬
  • Place, Bilbao Stones
    ‪10 min drive‬
  • Place, El Baúl Hilltop Site
    ‪13 min drive‬

Room options

View all photos for Standard Single Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Suite, Valley View

Superior Suite, Valley View | Desk, laptop workspace, free WiFi, bed sheets

Superior Suite, Valley View

  • Valley view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room, Valley View

Standard Double Room, Valley View | Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room, Valley View

8.0 out of 10
Very good
(2 reviews)
  • Valley view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Santa Lucia Cotzumalguapa

Located in Santa Lucia Cotzumalguapa, Smart Hotel Santa Lucía Cotzumalguapa is in a shopping district, within a 5-minute drive of Museo Cultura Cotzumalguapa and Bilbao Stones. .This hotel is 3.8 mi (6.1 km) from El Baúl Hilltop Site and 4.6 mi (7.4 km) from Museo El Baúl.

What's nearby

  • Museo Cultura Cotzumalguapa - 5 min drive - 0.9 miles
  • Bilbao Stones - 10 min drive - 1.6 miles
  • El Baúl Hilltop Site - 13 min drive - 4.2 miles
  • Museo El Baúl - 16 min drive - 5.5 miles
  • Museo Regional de Arqueología - 33 min drive - 12.9 miles

Restaurants

  • ‪Pollo Campero Santa Lucia - ‬15 min walk
  • ‪Restaurante El Zapotal - ‬7 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Restaurante Las Guacamayas - ‬8 min drive
  • ‪Restaurante Roberts - ‬7 min walk

About this property

Smart Hotel Santa Lucía Cotzumalguapa

Smart Hotel Santa Lucía Cotzumalguapa offers 60 accommodations. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a communal living room.
Enjoy a satisfying meal at La Ramona serving guests of Smart Hotel Santa Lucía Cotzumalguapa. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Santa Lucia Cotzumalguapa? This hotel has 2960 square feet (275 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
La Ramona - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Rooftop La Ramona - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: GTQ 110 for adults and GTQ 110 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Ramona
  • Rooftop La Ramona

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,960 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GTQ 110 for adults and GTQ 110 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Property is also known as

Smart Hotel Santa Lucía Cotzumalguapa Hotel
Smart Hotel Santa Lucía Cotzumalguapa Santa Lucia Cotzumalguapa

Smart Hotel Santa Lucía Cotzumalguapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 72 reviews
Rating 8 - Good. 17 out of 72 reviews
Rating 6 - Okay. 10 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place food was excellent and beds were so comfy !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe place!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Georgina

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brandon Paz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities
Beautiful hotel and close to many shops. Very clean rooms and secure parking with a guard on location.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Mathieu

Looks good from far,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was amazing, excellent...everything nice
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dave

Liked: Amenities, property conditions & facilities
Very clean!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

edwin

Liked: Cleanliness, amenities, property conditions & facilities
Todok
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was so kind and fast to respond our concern, and the housekeeping personal i give then one 10 for the service.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar to noisy, I couldn’t rest until midnight
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Gabriela

Liked: Staff & service
Good service from the staff. Too much noise from other guests. The A/C in one of the rooms turned off during the night.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Nicolás

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price listed in the app was lower than what they charged me at the property.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

jeymi

Liked: Cleanliness, staff & service, property conditions & facilities
They have to fix the exit speed bump, it’s way too high and it damages small cars. Only appropriate for big cars.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Noisy. Impossible to sleep. No small towels. We ask for them, and they didn't give them to us. No mini fridge, no microwave, no hair dryer, no iron, light bulbs burnt out. Overall, the worst place I've ever stayed. I would not give a one, but a cero on my review, but that's not an option. I will make sure my friends and family do not stay at that place
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness
Disliked: Amenities
El personal
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Eddras

Liked: Property conditions & facilities
Que pague con desayuno y no me Dieron desayuno
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Mejorar el servicio al cliente.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Jose

Liked: Amenities, property conditions & facilities
La habitación estaba aceptable, el personal atento y amable, el servicio de desayuno demasiado lento, y desordenado tardaron más de media hora en servirnos el desayuno.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Wendell

Disliked: Amenities, property conditions & facilities
Reserve dos habitaciones para un viaje familiar, al llegar al hotel me indicaron que las áreas de entretenimiento y de piscina estaban deshabilitadas, le cancele y no nos quedamos y siempre me cobraron el 100% de la reserva
Stayed 1 night in Dec 2025
Verified

8/10 Good

Berta Maria

Liked: Cleanliness, property conditions & facilities
La habitación estaba limpia, hay que mejorar la comida. Las instalaciones muy bonitas
Stayed 1 night in Dec 2025