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BLESS Ibiza Cala Nova - The Leading Hotels of the World

Property class: 5 and above

Choose dates to view prices

Photo gallery for BLESS Ibiza Cala Nova - The Leading Hotels of the World

3 outdoor pools, pool umbrellas, sun loungers
Property video
Exterior
2 restaurants, dinner served, Modern European cuisine
3 outdoor pools, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$393
$355 nightly
$393 total
Total with taxes and fees
Apr 30 - May 1

Explore the area

View in a map
C/ Cala Nova- Es Canar, Santa Eulalia del Rio, Ibiza, 07849
  • Place, Cala Nova
    ‪5 min walk‬
  • Place, Punta Arabi Hippy Market
    ‪19 min walk‬
  • Place, Cala Martina
    ‪5 min drive‬
  • Airport, Ibiza (IBZ)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room

Memory foam beds, minibar, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Double Room, Sea View

Memory foam beds, minibar, in-room safe, desk

Deluxe Double Room, Sea View

8.0 out of 10
Very good
(8 reviews)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Studio Suite

Memory foam beds, minibar, in-room safe, desk

Studio Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Suite, Sea View

Memory foam beds, minibar, in-room safe, desk

Studio Suite, Sea View

  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite

Memory foam beds, minibar, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (2+2)

Memory foam beds, minibar, in-room safe, desk

Suite (2+2)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Bless Your Mediterranean View

Memory foam beds, minibar, in-room safe, desk

Bless Your Mediterranean View

  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Bless Your Mediterranean View (2+2)

Memory foam beds, minibar, in-room safe, desk

Bless Your Mediterranean View (2+2)

  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Bless Your Savage Mind

Memory foam beds, minibar, in-room safe, desk

Bless Your Savage Mind

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Room

Memory foam beds, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room With Sea View

Memory foam beds, minibar, in-room safe, desk

Deluxe Room With Sea View

  • Sleeps 2

View all photos for Bless Your Savage Mind Room

Memory foam beds, minibar, in-room safe, desk

Bless Your Savage Mind Room

  • Sleeps 2

View all photos for Suite, Sea View

Memory foam beds, minibar, in-room safe, desk

Suite, Sea View

  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Sea View (2+2)

Memory foam beds, minibar, in-room safe, desk

Suite, Sea View (2+2)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room Single Use

Memory foam beds, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • 301 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Double Room Single Use, Sea View

Memory foam beds, minibar, in-room safe, desk

Deluxe Double Room Single Use, Sea View

  • Sea view
  • 301 sq ft
  • Sleeps 1
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Studio Suite Single Use, Terrace (Jacuzzi)

Memory foam beds, minibar, in-room safe, desk

Studio Suite Single Use, Terrace (Jacuzzi)

  • 409 sq ft
  • Sleeps 1
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Studio Suite, Terrace (Jacuzzi)

Memory foam beds, minibar, in-room safe, desk

Studio Suite, Terrace (Jacuzzi)

  • 409 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Suite Single Use, Terrace (Jacuzzi)

Memory foam beds, minibar, in-room safe, desk

Suite Single Use, Terrace (Jacuzzi)

  • 506 sq ft
  • Sleeps 1
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Suite, Terrace (Jacuzzi)

Memory foam beds, minibar, in-room safe, desk

Suite, Terrace (Jacuzzi)

  • 506 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Studio Suite Single Use

Memory foam beds, minibar, in-room safe, desk

Studio Suite Single Use

  • Sleeps 1
  • 1 Queen Bed

View all photos for Studio Suite Single Use, Sea View

Memory foam beds, minibar, in-room safe, desk

Studio Suite Single Use, Sea View

  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite Single Use

Memory foam beds, minibar, in-room safe, desk

Suite Single Use

  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite Single Use, Sea View

Memory foam beds, minibar, in-room safe, desk

Suite Single Use, Sea View

  • Sleeps 1
  • 1 Queen Bed

View all photos for Bless Your Savage Mind Single Use

Memory foam beds, minibar, in-room safe, desk

Bless Your Savage Mind Single Use

  • Sleeps 1
  • 1 Queen Bed

View all photos for Bless Your Mediterranean View Single Use

Memory foam beds, minibar, in-room safe, desk

Bless Your Mediterranean View Single Use

  • Sleeps 1
  • 1 Queen Bed

Bless Your Mediterranean View

  • Sleeps 3

View all photos for Bless Your Mediterranean View (2ad+2ch)

Memory foam beds, minibar, in-room safe, desk

Bless Your Mediterranean View (2ad+2ch)

  • Sleeps 2

Bless Your Mediterranean View (2ad+1ch)

  • Sleeps 2

View all photos for Studio Junior Suite

Memory foam beds, minibar, in-room safe, desk

Studio Junior Suite

  • Sleeps 3

View all photos for Studio Junior Suite With Sea View

Memory foam beds, minibar, in-room safe, desk

Studio Junior Suite With Sea View

  • Sleeps 3

Suite 1

  • Sleeps 2

View all photos for Suite With Sea View

Memory foam beds, minibar, in-room safe, desk

Suite With Sea View

  • Sleeps 3

Suite

  • Sleeps 2

View all photos for Suite Jacuzzi Terrace

Memory foam beds, minibar, in-room safe, desk

Suite Jacuzzi Terrace

  • Sleeps 3

Similar properties

Rooftop bar
Iberostar Selection Santa Eulalia Ibiza - Adults-Only
Santa Eulalia del Rio
  • Pool
  • All Inclusive
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 219 reviews
$154 nightly
The price is $171
Apr 26 - Apr 27
Total with taxes and fees
Iberostar Selection Santa Eulalia Ibiza - Adults-Only

About the neighborhood

Santa Eulalia del Rio

With a stay at BLESS Ibiza Cala Nova - The Leading Hotels of the World in Santa Eulalia del Rio, you'll be on the beach, just steps from Cala Nova and a 5-minute drive from Punta Arabi Hippy Market. .This beach hotel is 12.9 mi (20.7 km) from Port of Ibiza and 15.7 mi (25.3 km) from Bossa Beach.

What's nearby

  • Cala Nova - 5 min walk - 0.3 miles
  • Playa de Es Canar - 5 min walk - 0.3 miles
  • Punta Arabi Hippy Market - 19 min walk - 1.0 mile
  • Cala Martina - 5 min drive - 1.2 miles
  • Punta Arabi - 10 min drive - 1.3 miles

Getting around

  • Ibiza Airport (IBZ) - 48 min drive

Restaurants

  • ‪Epic Infinity Lounge - ‬4 min walk
  • ‪Illa Des Canar - ‬7 min walk
  • ‪Can Colomaret - ‬11 min walk
  • ‪Atzaró Beach Club - ‬6 min walk
  • ‪La Florida Restaurant - ‬6 min walk

About this property

BLESS Ibiza Cala Nova - The Leading Hotels of the World

BLESS Ibiza Cala Nova - The Leading Hotels of the World offers 151 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature memory foam mattresses. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Make yourself at home in one of the 151 air-conditioned rooms featuring minibars and espresso makers. Your room comes with a memory foam bed. Rooms have private furnished balconies. 55-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Modern European cuisine at Lumbre, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Santa Eulalia del Rio? This hotel has 2314 square feet (215 square meters) of space consisting of conference space and 3 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Lumbre - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Epic Infinity Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
L Épicerie Gourmet Corner - Onsite bar. Open daily.
Llum Premium Pool Club - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered valet parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 50 for adults and EUR 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Epic Infinity Lounge
  • L Épicerie Gourmet Corner
  • Llum Premium Pool Club
  • Lumbre

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,314 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
The rooftop terrace with infinity pool and bar/lounge is available only to guests age 18 and older.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 83 per pet, per day, plus a deposit of EUR 60 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 50 for adults and EUR 25 for children
  • Uncovered valet parking fee: EUR 20 per day
  • Pet deposit: EUR 60 per stay
  • Pet fee: EUR 83 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Cala Nova Santa Eulalia del Rio
Fiesta Hotel Cala Nova Santa Eulalia del Rio
Fiesta Cala Nova
Fiesta Cala Nova ta Eulalia l
Bless Hotel Ibiza a member of The Leading Hotels of the World

BLESS Ibiza Cala Nova - The Leading Hotels of the World Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 203 reviews
Rating 8 - Good. 37 out of 203 reviews
Rating 6 - Okay. 19 out of 203 reviews
Rating 4 - Poor. 6 out of 203 reviews
Rating 2 - Terrible. 11 out of 203 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

stephen

Was class x
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a quieter part of the island.
Stayed 7 nights in Oct 2025

6/10 Okay

Aurora

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was very clean and beautiful. Worth every penny!
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
In general, the hotel was very nice. It had thoughtful touches and was clearly designed with intention. The reason for the four-star instead of five-star rating is because they seem to nickel and dime you on just about everything. Also a privacy blind was broken in front of the hot tub and bathroom leaving us clearly visible to everyone outside. But that aside, The view was amazing in the hotel. Had a wonderful atmosphere and the service and staff were amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Marco

Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 14 nights in Sep 2025

10/10 Excellent

Iris

Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bless Hotel Ibiza is nothing short of exceptional. From the moment we arrived, the staff went above and beyond to make us feel welcome; truly some of the most accommodating service I’ve ever experienced. The property itself is stunning, with gorgeous design and top-shelf pools that make it hard to leave. Beach access is effortless, and the views from nearly every angle are simply breathtaking. Breakfast at the restaurant is superb, with a wide variety of fresh, high-quality dishes that set the perfect tone for the day. And the small details make a big impact, like the home-crafted hotel chocolates, which were not only a thoughtful touch but also absolutely delicious. Bless Hotel Ibiza is the perfect blend of luxury, comfort, and attentive service. Highly recommended for anyone looking for an unforgettable stay on the island.
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and
Stayed 4 nights in Sep 2025

10/10 Excellent

Angela Lorraine, Sheffield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with great views. The staff are very welcoming. Shame you have a minimum spend to use the Bali beds. 120 Euros per person, which if you are staying at the hotel should be included once during your stay! Lovely breakfast, but they need to do something about the amount of wasps around the food, inside and out. Prices of food and drinks are expensive, but you expect to pay a premium for this type of property. Having said all this, I would stay at the hotel again.
Stayed 5 nights in Sep 2025

2/10 Terrible

Christian

Business traveler
Disliked: Staff & service, property conditions & facilities
property very dated and style form 80s. unhelpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Maxim

Stayed 5 nights in Aug 2025

10/10 Excellent

ROBERT

Stayed 3 nights in Aug 2025

8/10 Good

Maryam, Faiha

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Yohandys, miami

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice and professional.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Ayshea

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Talya

Liked: Cleanliness, staff & service, property conditions & facilities
everything about our stay here felt so luxurious! we will be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Vincenzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the hotel. The staff were friendly and very helpful throughout our visit, which made a big difference. The location is beautiful and peaceful—perfect for a tranquil vacation. That said, I believe there are a few areas that could be improved. The landscaping around the property could be better maintained to match the overall beauty of the setting. Additionally, the pool staff could benefit from more training to enhance the guest experience. The beachfront restaurants were fantastic, offering a great atmosphere and delicious food. However, the main restaurant within the hotel itself could use some improvement in both service and menu variety. Overall, it was a very good stay. For the price, I expected a little more, but the calm environment and helpful staff made it a memorable trip.
Stayed 4 nights in Jul 2025

10/10 Excellent

Trent

Liked: Amenities, property conditions & facilities
Wonderful property and staff was amazing. Lucas took great care of us at check in
Stayed 3 nights in Jun 2025

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities
I feel that this hotel doesn't warrant 5 stars. It didn't feel luxurious at all. Things I did not like: - not being given any information upon check in such as info on breakfast timings, telephone number for the main desk, info on the pool and sun loungers etc - having to run down to reception after a shower as I was not given a hairdryer in my room and was not told the telephone number for reception - the scramble to get a sun lounger by the pool, it was insanely busy all day every day. And you are not told that the nicer beds have a minimum spend attached - I didn't like the attitudes of the other guests, I overheard them speaking very poorly to the staff/waiters/waitresses.
Stayed 3 nights in Jun 2025