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Park Hotel Resort

3.0 star property

Choose dates to view prices

Photo gallery for Park Hotel Resort

Bar (on property)
Outdoor pool
In-room safe, free WiFi, bed sheets
Lobby sitting area
Ballroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Km. 196.5 Carretera a Coban, Santa Cruz Verapaz, Alta Verapaz
  • Place, Church of Santa Cruz Verapaz
    ‪9 min walk‬
  • Place, Netherlands Eco Center
    ‪3 min drive‬
  • Place, Biotopo del Quetzal
    ‪42 min drive‬

Room options

View all photos for Standard Room

In-room safe, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, free WiFi, bed sheets

Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | In-room safe, free WiFi, bed sheets

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | In-room safe, free WiFi, bed sheets

Standard Single Room

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room (Venezia)

Deluxe Room (Venezia) | Living area | TV

Deluxe Room (Venezia)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Santa Cruz Verapaz

Located in Santa Cruz Verapaz, Park Hotel Resort is a 1-minute drive from Church of Santa Cruz Verapaz and 7 minutes from Mukblim. .This family-friendly hotel is 5.7 mi (9.1 km) from Orquigonia and 10.2 mi (16.4 km) from El Calvario Church.

What's nearby

  • Church of Santa Cruz Verapaz - 9 min walk - 0.5 miles
  • Netherlands Eco Center - 3 min drive - 1.8 miles
  • Plaza Magdalena Commercial Center - 14 min drive - 11.3 miles
  • El Calvario Church - 19 min drive - 11.9 miles
  • Biotopo del Quetzal - 42 min drive - 28.1 miles

Restaurants

  • ‪La Granja, café - ‬9 min drive
  • ‪Restaurant La Villa - ‬10 min drive
  • ‪Monarch - ‬11 min drive
  • ‪Hotel Y Restaurante Ecocentro Holanda - ‬2 min drive
  • ‪Café De Scarlet - ‬4 min walk

About this property

Park Hotel Resort

Park Hotel Resort offers 158 accommodations with safes and complimentary toiletries. This Santa Cruz Verapaz hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 158 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Santa Cruz Verapaz? This hotel has 15069 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Park Hotel Resort has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (15,069 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Park Hotel Resort Santa Cruz Verapaz
Park Santa Cruz Verapaz
Park Hotel Resort Hotel
Park Hotel Resort Santa Cruz Verapaz
Park Hotel Resort Hotel Santa Cruz Verapaz

Park Hotel Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 50 out of 131 reviews
Rating 8 - Good. 47 out of 131 reviews
Rating 6 - Okay. 23 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 6 out of 131 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Luis

Liked: Staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Sharlene

Liked: Cleanliness, property conditions & facilities
Wonderful resort-like hotel with all the amenities on-site, you wont feel like you need to leave. Multiple restaurant options, beautiful pool. Felt very private and safe. Delicious food and helpful staff wherever you go.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with great gardens and scenery. The restaurant is top notch
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

It was a beautiful hotel and restaurants. The breakfast was very good.lots of good, safe parking. No one spoke English but we're patient with me using my phone translator.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful ,relaxing hotel ,missing only an massage accommodations.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are always very friendly and helpful
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice property with beautiful gardens!
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

Flavio

Liked: Cleanliness, staff & service
They didn’t have the reservation, we had to wait and show them the confirmation number. Staff very nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities
We loved the staff, they were all amazing. The restaurants and food were all great. Walking the property to see the animals, flowers and landscaping was outstanding. Outside the property didn’t feel so safe.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The only thing we did not like was that the staff were cleaning rooms at 6am and making lots of noise.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ana A Sen

Liked: Cleanliness, staff & service, property conditions & facilities
Beds we’re a little bit hard.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
One SMALL water is in room daily. More water would be nice.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like every thing
Stayed 2 nights in May 2024
Verified

6/10 Okay

Luis Carlos

No air condition and is very warm at night
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Diego andres

Disliked: Amenities
App would not reserve 2 queen bed room for group larger than 2 people. There is plenty of space but they wanted to charge for “extra” people.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Good position , but rooms has no air condition, and are too close to the main road and close to neighborhood that really is disturbing at night when you have to keep your windows open. Impossible to rest
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Christian

Disliked: Property conditions & facilities
No air-conditioning, very noisy, and no classes in the room.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación buena avorfe al precio, agua caliente, shampoo y jabon incluido.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó muchísimo la comodidad de las habitaciones, su limpieza y lo amplias que son. La comida del restaurante es algo cara, pero es muy sabrosa.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelnte atención del señor que esta por Las noches en recepción
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Fabricio

Liked: Cleanliness, property conditions & facilities, room comfort
Excelentes acomodações, ambiente junto a natureza muito aconchegante. Café da manhã no modo buffet como limitação de um omelete por pessoa, forma-se fila para o café podendo levar até 10-12min para conseguir se servir, funcionários um tanto inflexíveis.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Donaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conozco la propiedad hace años y han crecido considerablemente ! Instó a que no pierdan su calidad y atención al cliente.
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Monica

Liked: Cleanliness, staff & service
Disliked: Room comfort

Habitacion ruidosa

Cama incomoda. Me dieron una habitacion con mucho ruido se escuchaban vehiculos y camiones pasar y ventanas no resistentes al sonido. Habia calor y no habian ni ventiladores. Piscina estaba llena de insectos.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Melissa

Liked: Staff & service, amenities
El hotel esta algo deteriorado, en mi habitacion habian muchos insectos pero la comida es muy rica.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Karin

Por el desayuno jejejej
Stayed 1 night in Feb 2025