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Senses Boutique Hotel

3.5 star property

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Photo gallery for Senses Boutique Hotel

Outdoor pool, sun loungers
Terrace/patio
Suite | Jetted tub
Suite | Down comforters, minibar, in-room safe, desk
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 24 de Septiembre, Esq. Sucre No 5, Plaza Principal, Santa Cruz
  • Place, Plaza 24 de Septiembre
    ‪2 min walk‬
  • Place, San Lorenzo Cathedral
    ‪2 min walk‬
  • Place, Arenal Park
    ‪6 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Down comforters, minibar, in-room safe, desk

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Down comforters, minibar, in-room safe, desk

Suite

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Single Room

Down comforters, minibar, in-room safe, desk

Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Santa Cruz

A stay at Senses Boutique Hotel places you in the heart of Santa Cruz, steps from Franco Aleman Cultural Center and San Lorenzo Cathedral. .This family-friendly hotel is 0.1 mi (0.1 km) from Plaza 24 de Septiembre and 0.4 mi (0.6 km) from La Recova Artisan Walk.

What's nearby

  • Plaza 24 de Septiembre - 2 min walk - 0.1 miles
  • San Lorenzo Cathedral - 2 min walk - 0.1 miles
  • Sacred Art Museum - 2 min walk - 0.1 miles
  • Arenal Park - 6 min walk - 0.4 miles
  • Ethno-folkloric Museum - 9 min walk - 0.5 miles

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive

Restaurants

  • ‪La Pascana - ‬1 min walk
  • ‪La Fábrica de Bianca Flor - Centro - ‬1 min walk
  • ‪Caffettino - ‬2 min walk
  • ‪The Irish Pub - ‬1 min walk
  • ‪Club Social 24 de Septiembre - ‬2 min walk

About this property

Senses Boutique Hotel

Senses Boutique Hotel offers 52 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature down comforters. 36-inch LCD televisions come with digital channels and first-run movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 52 guestrooms featuring minibars and LCD televisions. Digital programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 1 kilometers.
Enjoy international cuisine at La Pascana, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
La Pascana - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Pascana

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with digital channels
  • DVD player
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BOB 140 per vehicle (roundtrip, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Senses
Senses Boutique Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Santa Cruz
Senses Hotel
Senses Hotel Boutique
Senses Boutique Hotel Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Hotel Hotel Santa Cruz

Senses Boutique Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 98 out of 287 reviews
Rating 8 - Good. 123 out of 287 reviews
Rating 6 - Okay. 33 out of 287 reviews
Rating 4 - Poor. 21 out of 287 reviews
Rating 2 - Terrible. 12 out of 287 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and confortable rooms in central location. Breakfast could be better but staff is very friendly and helpful
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located, clean and has a good staff. Howerever it is noisy and the shower doesn't have much pressure
Stayed 2 nights in Sep 2022
Verified

4/10 Poor

James

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Hotel was ok but I wouldn’t return

On e apone a time this would of been a nice hotel…. Why are people allowed to book places when there was the unrest that was happening in Santa Cruz ?!?!? I had 4 night stay nothing open I left after 1 night to la Paz Asked for refund nothing…. Not hotels fault but will never return to bolivia
Stayed 4 nights in Nov 2022
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

Overall an okay experience.

It was a nice hotel room, the shower had good pressure. The second night we saw ants in our bedroom corner, not much to do with that.... The breakfast was ok. Not much to choose from but had scrambled eggs and bacon for starters. The breakfast area was not optimal. The few days we had in SC it was 16 degrees celsius outside, and the breakfast area is located in a passage way so it was pretty cold where we ate breakfast. The guests had to bring warm jackets and wear scarf and hats while eating.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Orhan

Liked: Staff & service, room comfort

In the heart of the old city

Excellent location, in the heart of the old city. Very comfortable suit room. Old building and need little bit more maintenance. My suit was just under the roof top bar. The biggest problem was all the papers, like napkins and bills, was coming from the bar to our balcony with the wind. Hotel should try to start to keep clean the roof top bar then they could keep clean the rooms. Other than this no issue at all. I like our stay and will be in the same hotel if we go back to Santa Cruz in the future.
Stayed 3 nights in Jul 2022
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Very disappointing hotel - old,m and neglected

We booked this "5-star" hotel and it definitely can NOT be considered a 5-star hotel. It has the look of being great in the past, but it has become rundown and old, with much neglect. We had many problems during our stay: - the kettle was broken - our keycard kept reseting - the AC is movement- sensored so at night it gets hot -no phone in the room to contact reception - the worst: someone entered our room at 11pm, just as we were about to fall asleep. They did not knock, but they wuickly shut the door. We were very annoyed and when we approached the manager she said the man had been given the wrong paper of empty rooms, so it was the hotel's fault. She said she would give us something extra, and all it was were a few hours extra check out time Overall we were very disappointed with our stay. 5 star means the service should be on point. All these problems should not be occurring in a 5 star place
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Nayeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Bien ubicado, personal amable
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Andres

Disliked: Cleanliness, amenities, property conditions & facilities
La habitacion, muy grande y bonita, pero la limpieza en general es terrible.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

JOSÉ RAMÓN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscina en la azotea
Stayed 1 night in Mar 2023
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar sus platos del menú!!!

Lo único que debo decir como crítica constructiva...deben mejorar su servicio a la habitación,especificamente los platillos que ofrecen no van de acuerdo con el precio!!!
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã que é muito simples de resto tudo ótimo, destaque para localização que é maravilhosa
Stayed 1 night in Jan 2023
Verified

4/10 Poor

Luis Humberto

Disliked: Staff & service
La atencion pesima no te dan el tipo de la habitación que te muestran por expidia
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Leila Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No máximo 4 estrelas

Hospedagem boa.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, amenities
Todo estaba en reparación… en las instalaciones… sin embargo, el personal te atiende muy bien!
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está muito bem localizado me sentir segura recomendo
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Jaime

Liked: Staff & service
Disliked: Cleanliness

Hotel nota 3. Só vale pela localização.

A melhor coisa do hotel: localização (só isto). Café da manhã: de 0 a 10 - nota 3! nada a ver, pouquissima variedade, queijo, presunto, frios, prato quente: Esqueça! Um omelete a pedidos e olha lá. Local do café desapontador: utilizam um espaço que está no predio onde se vende lanches. nota 3 pra não ser real e baixar mais ainda a avaliação. Limpeza: todos os dias passavam no quarto, e todos os dias esqueciam de repor as toalhas, sempre foi preciso solicitar na recepçao. Não há gerenciamento do pessoal deste serviço. Parece ser feito do jeito que querem.
Stayed 6 nights in Jul 2022
Verified

4/10 Poor

diana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha falta de limpieza cucarachas muchas
Stayed 11 nights in Jun 2022
Verified

2/10 Terrible

Edwin erick

Disliked: Staff & service, property conditions & facilities
There were no towels and took them 4 phone calls and a visit to the lobby for them to provide me some. Also found roaches in the bathroom and bed Bad experience
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Very friendly staff, great location, beautiful view to the cathedral and square, rooftop restaurant and pool.
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Christoph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nunca mas

Amaba a este hotel y lo conocí bien como un hotel pequeño, muy agradable, con justamente el servicio y la Infrastructure que deseaba. Lamentablemente, el hotel se cambió. En pocas palabras: nunca mas!
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central

Great location very close to the cathedral and central square. Spacious clean room with good facilities. Decent breakfast.
Stayed 1 night in Dec 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water. I complained multiple times to no avail.
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Reinhard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
schmutzig, muffig, Rezeption ohne englisch Kenntnisse, schlief noch nach 07:00 Uhr im Lobby Sessel. Totes Ungeziefer lag im Zimmer und auf dem Gang herum. Frühstück bescheiden. Lage zwar Zentral - aber laut.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Ivanna

Liked: Cleanliness, staff & service
Disliked: Room comfort
C’est la 3 eme fois que je loge dans cet hôtel,hélas cette fois j’ai été déçue! Chambre sans aucune ouverture de fenêtreça sentait fort l’humidité !!
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage Gutes Frühstück
Stayed 2 nights in Dec 2019