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CheapTickets Verified Reviews
2.0 of 5 guest rating
Room type Options Nightly price Book
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Smoke-free property
24-hour front desk

With a stay at SureStay Hotel by Best Western Santa Cruz, you'll be centrally located in Santa Cruz, a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay. This hotel is 3.1 mi (5 km) from Mystery Spot and 4.9 mi (7.9 km) from Capitola Beach.

Make yourself at home in one of the 50 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs, complimentary toiletries, and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.

A complimentary breakfast is included.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

SureStay Hotel by Best Western Santa Cruz

516 Water St, Santa Cruz, CA 95060

Hotel Amenities

Hotel Amenities

Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers an outdoor pool, a vending machine, and dry cleaning/laundry services. Onsite self parking is complimentary.

SureStay Hotel by Best Western Santa Cruz is a smoke-free property.

  • Safe-deposit box at front desk
  • Free RV, bus, truck parking
  • Number of outdoor pools - 1
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Pool umbrellas
  • Free breakfast
  • Business center
  • Vending machine
  • Express check-out
  • Total number of rooms - 50
  • Television in common areas
  • Free self parking
  • Number of floors - 2
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of buildings/towers - 2
  • Smoke-free property
  • Swimming pool
  • Outdoor seasonal pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish
  • Hindi

Parking

Free self parking , Free RV, bus, truck parking

Room Amenities

SureStay Hotel by Best Western Santa Cruz offers 50 accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs and complimentary toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Microwave
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Bathtub only
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size: 40
  • TV size measurement: inch
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Window screens
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

Where to Eat

A complimentary breakfast is offered.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest education on local ecosystems and culture

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ramada Limited Hotel Santa Cruz
  • Ramada Limited Santa Cruz
  • Ramada Santa Cruz
  • Santa Cruz Ramada
  • Ramada Limited Santa Cruz Water Street Hotel Santa Cruz
  • Ramada Limited Santa Cruz Hotel
  • Ramada Limited Santa Cruz
  • Surestay By Best Santa Cruz
  • SureStay Hotel by Best Western Santa Cruz Hotel
  • SureStay Hotel by Best Western Santa Cruz Santa Cruz
  • SureStay Hotel by Best Western Santa Cruz Hotel Santa Cruz

We should mention

The seasonal pool will be open from March to October.

Pool access available from 9 AM to 10 PM.

Masks are required in public areas for unvaccinated guests.

Contactless check-out is available.

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