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PortoBay Serra Golf

Property class: 4

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Photo gallery for PortoBay Serra Golf

A large, white, two-story building with a tower and a covered porch.
Property video
A spacious living area with large windows, a fireplace, and comfortable seating.
A three-tiered stand with sandwiches and scones, a pitcher of tea, and a teapot on a table with a white tablecloth.
A spacious indoor area with a large window, a sofa, chairs, and a coffee table.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
The current price is $158
$148 nightly
$158 total
Total with taxes and fees
Oct 13 - Oct 14

Explore the area

View in a map
Sítio dos Casais Próximos, Santo da Serra, Santa Cruz, 9100-255
  • Place, Quinta Da Junta
    ‪5 min walk‬
  • Place, Santo da Serra Market
    ‪9 min walk‬
  • Place, Santo da Serra Golf Club
    ‪15 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room (Single Use)

A bedroom with a large bed, bedside tables, a desk, a chair, and a window with curtains.

Standard Twin Room (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room

A bedroom with a large bed, bedside tables, a desk, a chair, and a window with curtains.

Standard Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a large bed, bedside tables, a desk, and a TV.

Superior Double Room

  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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Oct 1 - Oct 2
Total with taxes and fees
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About the neighborhood

Santa Cruz

Located in Santa Cruz, PortoBay Serra Golf is a 1-minute drive from Santo da Serra Golf Club and 14 minutes from Funchal Ecological Park. .This golf hotel is 5 mi (8 km) from Palmeiras Beach and 8.5 mi (13.7 km) from Faial Beach.

What's nearby

  • Quinta Da Junta - 5 min walk - 0.3 miles
  • Santo da Serra Market - 9 min walk - 0.5 miles
  • Santo da Serra Golf Club - 15 min walk - 0.8 miles
  • Madeira Botanical Garden - 24 min drive - 16.5 miles
  • Funchal Marina - 29 min drive - 17.7 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 12 min drive

Restaurants

  • ‪Taberna do Petisco - ‬12 min drive
  • ‪Alforno Madeira - ‬8 min drive
  • ‪Snack Bar A Chupa - ‬8 min drive
  • ‪A Bilheteira - ‬12 min drive
  • ‪O Grelhador - ‬9 min drive

About this property

PortoBay Serra Golf

PortoBay Serra Golf offers 21 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
Make yourself at home in one of the 21 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for dinner at the hotel's restaurant, Avo Micas, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Avo Micas - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast
  • A restaurant

Restaurants on site

  • Avo Micas

Things to do

  • 27-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Half Board rate plans do not include drinks.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 23.50 per room (one-way)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Drinks are not included in rate plans that include meals.
Property Registration Number 6703

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Porto Bay Serra Golf Hotel Machico
Porto Bay Serra Golf Machico
Porto Bay Serra Golf Hotel Santa Cruz
Porto Bay Serra Golf Hotel
Porto Bay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
Porto Bay Serra Golf
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz

PortoBay Serra Golf Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 204 reviews
Rating 8 - Good. 63 out of 204 reviews
Rating 6 - Okay. 14 out of 204 reviews
Rating 4 - Poor. 0 out of 204 reviews
Rating 2 - Terrible. 0 out of 204 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities
Great stay and service! Loved the architecture and facilities
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cosy hotel with very friendly staff
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent food and service. Nice happy hour. Poncha cocktail was excellent. Highly recommend this hotel.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Silke

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast, indoor pool and sauna are great for colder months and rainy days. Rooms and hotel furnishings are very tasteful and pleasant. Dinner options are very good. Good base for walks and perfect for golf. Staff is sometimes hard to find, renovations were ongoing and it would have been nice to know about that upfront. Overall
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 22.30 as our flight was delayed & security took over an hour to get through. We took the wrong road and ended up in steep narrow lanes. Once we arrived we were so happy with our room. Very clean and had everything we needed. A great nights sleep & a good breakfast. It’s a shame we couldn’t stay longer as we had booked a property in Ponte do Sol. A great hotel. Thank you
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet,relaxing, and delicious breakfast. Rental car best way to explore Maderia. Note: existing hotel lot is a one way left turn only. Hotel needs to clear shrubs to see on-coming cars easer.
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tropical environments
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Property is 15 min drive to Funchal and centrally located of renting a car on Madeira. Beware parking is limited on the property.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Jürg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for having a pleasant short but practical stay in your house. Obrigado!
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
There's nothing special to do in the mountain area and the morning is pretty cloudy without view, also there's no view from the room. I expected to have better aroma in the room and in the pool and lobby area. The bad was soft and comfortable, the bath kit was nice, and the breakfast was good.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Oscar

Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel is aging and not the best upkeep. The real issue is the staff that are rude. Whilst we were there, there was renovation and drilling in front of our door from 9:30 and they created water damage in one of the common rooms downstairs so we were unable to use it. After the first day. For this they made a gesture. However, overall experience was definitely not up to standard.
Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Nikki

Liked: Cleanliness
Staff were nice and tried to please but service was slow. Difficult to get staff attention in the restaurant. The hotel was nice but the area was quite desolate. Very limited options for eating (1 village diner, and a couple of bars) The golf nearby was excellent and the pick up service was helpful. We didn’t have a hire car and getting around was hard. We really relied on the pick ups for the guided Levada walks
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer und bequemes Bett Freundliches Personal Frühstück ist okay alles vorhanden was man so braucht. Das eigentliche Highlight ist das hervorragende Abendessen. Dies ist jeden Tag was besonderes gewesen.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Arno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Hervorragende Unterkunft mit Pool, Sauna, Billard-& Fernsehzimmer + Freundliches Personal + Großzügiges Zimmer + Hervorragendes Frühstück - Lage etwas ab vom Schuss - sehr 'singfreudiger' Hahn in der Nachbarschaft
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns sehr wohl gefühlt! Sehr gutes Hotel, sehr gutes Personal, großartiges Frühstück! Das Bett war für mich persönlich zu weich, aber das ist Geschmachssache... Wir waren nur zwei Nächte da, wir wären gern länger geblieben, wenn wir nicht schon unseren Flug nach Hause hätten. Sehr empfehlenswert!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Zimmer war sehr sauber. Lage des Hotels ruhig und schön. Der Pool hat angenehme Temperatur, die Sauna ist winzig klein. Das Frühstück ist ok. aber nicht abwechslungsreich. Aufschnitt, Käse und Müsli sind recht einfach. Das Personal sehr freundlich. Einige Startpunkte für Wanderungen sind gut zu erreichen.
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

cédric

Tout ok Bon buffet petit déjeuner
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Pernilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verkligen helt fantastiska sängar! Superbra frukost. Trevligt med pool och biljard. Det låg uppe bland bergen och inte mycket restauranger i närheten så man måste ha bil om man ska bo där. Restaurangen nekade oss på kvällen för de bara hade en kock, så man behöver boka i god tid innan.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Blanchard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Parfait sur tous les points Accueil, service, nourriture Bravo 👍
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel charmant et bien situé

Superbe halte d'une nuit dans ce charmant hotel situé dans un beau cadre naturel.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuleux

Hôtel de charme en altitude dans un lieu d’exception. Notre chambre était spacieuse, confortable et très agréable. Je recommande de prendre le thé sur place avec les scones et gâteaux faits maison. Nourriture excellente et service impeccable. Tout était parfait.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes gut ausgestattetes Hotel. Frühstück und Abendessen waren klasse. Parkplätze direkt vor Hotel. Angestellten waren freundlich. Einziges Manko wären die etwas hellhörigen Zimmertüren.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

CHRISTOPHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel calme, le service peut être amélioré

Hotel au calme, bien entretenu et propre. Un peu en dessous en terme de service : pas de restauration le soir sans réservation préalable, petit déjeuner un peu tardif à partir de 8h.
Stayed 1 night in Dec 2024