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Exceptional!
5.0 of 5 guest rating

Get an overview of this hotel
Elegant beach hotel and 2 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Smoke-free property
Babysitting or childcare (surcharge)

When you stay at Hotel Riu Madeira - All Inclusive in Santa Cruz, you'll be next to a golf course, within a 15-minute drive of Funchal Farmers Market and CR7 Museum. This upscale hotel is 0.1 mi (0.1 km) from Reis Magos Beach and 1.1 mi (1.8 km) from Ponta da Oliveira.

Make yourself at home in one of the 327 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a reception hall. Guests can catch a ride on the complimentary shuttle, which operates within 13 kilometers.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at Main restaurant, one of the hotel's 2 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Riu Madeira - All Inclusive

Praia dos Reis Magos, Santa Cruz, 9125-024

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included
  • Basic alcoholic beverages included

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Spa facilities
  • Limited spa services

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Gratuities

  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Spa/beauty facilities and services included
  • A la carte dining included
  • Local non-alcoholic beverages and soft drinks included
  • Basic alcoholic beverages included
  • Limited spa services included
  • Onsite live performances included
  • Gratuities not included
  • Fitness facilities included
  • All meals included

Hotel Amenities

Hotel Riu Madeira - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Madeira - All Inclusive features a full-service spa, 2 outdoor swimming pools, an indoor pool, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers a children's pool, a terrace, and multilingual staff. A complimentary area shuttle within 13 kilometers is available for guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in January 2022.

Hotel Riu Madeira - All Inclusive is a smoke-free property.

  • Daily
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Water dispenser
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Number of bars/lounges - 4
  • Showcase for local artists
  • Full-service spa
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Free breakfast
  • Uncovered parking
  • Concerts/live shows
  • Vegan menu options available
  • Tours/ticket assistance
  • Electric car charging station
  • Evening entertainment
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Smoke-free property
  • No single-use plastic straws
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Terrace
  • Free buffet breakfast
  • Number of restaurants - 2
  • Conference center
  • Pool umbrellas
  • Reception hall
  • Vegetarian breakfast available
  • Total number of rooms - 327
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Garden
  • Tennis on site
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Spanish
  • Portuguese

Parking

Free self parking

Room Amenities

Hotel Riu Madeira - All Inclusive offers 327 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Balcony
  • Ceiling fan
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free cribs/infant beds
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Housekeeping on request
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Mini-fridge
  • Wardrobe or closet
  • Change of towels (on request)
  • Energy-saving switches

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Main restaurant - Onsite restaurant.

Kulinarium - Onsite fine-dining restaurant. Reservations are required. Open select days.

Nearby Things to Do

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle on site
  • Bicycle rentals on site
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Humane animal treatment

Car recommended

UnionPay

Guest education on local ecosystems and culture

Credit card pre-authorization

Electrostatic spray is used for disinfection

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows regional sanitization guidelines Clean & Safe (Portugal)

Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

Online penalty collection

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Madeira Riu Palace
  • Hotel Palace Madeira
  • Hotel Riu Madeira
  • Hotel Riu Palace Madeira All Inclusive Canico
  • Hotel Riu Palace Madeira Canico
  • Madeira Riu Hotel
  • Riu Hotel Palace Madeira
  • Riu Palace Madeira
  • Riu Palace Madeira Canico
  • Riu Palace Madeira Hotel
  • Hotel Riu Palace Madeira All Inclusive
  • Riu Palace Madeira All Inclusive Canico
  • Riu Palace Madeira All Inclusive
  • Hotel Riu Palace Madeira All Inclusive Canico
  • Riu Palace Madeira All Inclusive Canico
  • Riu Palace Madeira All Inclusive
  • All-inclusive property Hotel Riu Palace Madeira - All Inclusive
  • Hotel Riu Palace Madeira - All Inclusive Canico
  • Hotel Riu Palace Madeira All Inclusive
  • Hotel Riu Palace Madeira
  • Riu Madeira Inclusive Canico

We should mention

Only registered guests are allowed in the guestrooms.

A car is recommended for transportation to and from this property.

Awards & Affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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