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Hotel Riu Madeira - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Madeira - All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Creator video - submitted by Ex2Greatness
Reception
Junior Suite, Balcony | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels
Double Room, Balcony, Sea View | In-room safe, cribs/infant beds, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
The current price is $366
$347 nightly
$366 total
Total with taxes and fees
Jun 8 - Jun 9

Explore the area

View in a map
Praia dos Reis Magos, Santa Cruz, 9125-024
  • Place, Reis Magos Beach
    ‪3 min walk‬
  • Place, Ponta da Oliveira
    ‪10 min walk‬
  • Place, Road of Christ the King
    ‪6 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪8 min drive‬

Room options

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | View from room

Double Room, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(11 reviews)
  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony

View from room

Standard Double Room, Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, Balcony

In-room safe, cribs/infant beds, free WiFi, bed sheets

Junior Suite, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Single Room, Balcony

Single Room, Balcony | View from room

Single Room, Balcony

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Balcony, Sea View

View from room

Double Room, Balcony, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Santa Cruz

When you stay at Hotel Riu Madeira - All Inclusive in Santa Cruz, you'll be next to a golf course, within a 15-minute drive of Funchal Farmers Market and CR7 Museum. .This all-inclusive hotel is 6.7 mi (10.8 km) from Funchal Marina and 8.4 mi (13.5 km) from Lido Bathing Complex.

What's nearby

  • Reis Magos Beach - 3 min walk - 0.2 miles
  • Ponta da Oliveira - 10 min walk - 0.6 miles
  • Road of Christ the King - 6 min drive - 2.2 miles
  • Funchal Marina - 14 min drive - 7.8 miles
  • CR7 Museum - 15 min drive - 8.0 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 14 min drive

Restaurants

  • ‪Ondamar - ‬12 min walk
  • ‪Minieco Container - ‬5 min walk
  • ‪Vila Ventura - ‬10 min walk
  • ‪Laranjinha - ‬3 min walk
  • ‪A Traineira - ‬7 min walk

About this property

Hotel Riu Madeira - All Inclusive

Hotel Riu Madeira - All Inclusive offers 327 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Atlantic Relax. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 327 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a reception hall. Guests can catch a ride on the complimentary shuttle, which operates within 13 kilometers.
Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink at one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - restaurant.
Kulinarium - Onsite fine-dining restaurant. Reservations are required. Open select days.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included

Land activities

Fitness facilities
Spa facilities
Limited spa services

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 13 km
  • Uncovered self parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 4 bars/lounges

Restaurants on site

  • Kulinarium

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - January 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Madeira Riu Palace
Hotel Palace Madeira
Hotel Riu Madeira
Hotel Riu Palace Madeira All Inclusive Canico
Hotel Riu Palace Madeira Canico
Madeira Riu Hotel
Riu Hotel Palace Madeira
Riu Palace Madeira
Riu Palace Madeira Canico
Riu Palace Madeira Hotel
Hotel Riu Palace Madeira All Inclusive
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
All-inclusive property Hotel Riu Palace Madeira - All Inclusive
Hotel Riu Palace Madeira - All Inclusive Canico
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira
Riu Madeira Inclusive Canico

Hotel Riu Madeira - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 188 out of 280 reviews
Rating 8 - Good. 69 out of 280 reviews
Rating 6 - Okay. 12 out of 280 reviews
Rating 4 - Poor. 8 out of 280 reviews
Rating 2 - Terrible. 3 out of 280 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sulo

Liked: Cleanliness, staff & service, amenities
Best staff, beautiful place and great atmosphere!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Miroslav

Liked: Cleanliness, staff & service, amenities
The staff at Riu hotel was lovely, welcoming and very helpful!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all inclusive hotel, clean, beautiful and walkable area with great boardwalks. Great selection of food for everyone, very clean and well design dining area. very good service.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

philip

Liked: Cleanliness, amenities, property conditions & facilities
Nice excellent service , food is great
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great frontal view from our room. Affordable medium luxury. Very clean. Service impeccable.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Brinder

Liked: Cleanliness, staff & service, amenities
Beautiful resort and excellent place to chill. The environment was so relaxing, everyone was happy, families and elderly. Hotel staff were amazing and so respectful to everyone. They went above and beyond. Food was amazing, fresh fruits and veg available. All inclusive, absolute bargain. Highly recommend, would definitely come back again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!! Friendly staff
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Aleksandra

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant staff, clean room
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Tomasz

Liked: Cleanliness, amenities, property conditions & facilities
clean room, staff, amenities
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views from my room. Breakfast, lunch & dinner options were varied & extremely tasty. The staff were extremely friendly & the hotel itself couldn’t have been located any better. A beautiful hotel in beautiful Madeira.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Management and staff of this Hotel were perfect and very attentive it made our stay so great
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Anila

Liked: Cleanliness, staff & service, amenities
Room was good, ants on first night in bathroom & heating a little noisy, but clean and well kept by staff. Staff were very friendly overall, the upkeep and docor of the hotel was beautiful. All inclusive, was worth it. The food was wonderful. Th entertainment a good touch, one pool cold and barely used, but the other was good.. the indoor pool area could be cleaner. Overall it was a wonderful stay.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Sandra

Liked: Cleanliness
It was a great view
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect no complaints at all
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With many years travel this hotel are absolutely amazing
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

marilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Excellent service! Wonderful vacation!
Stayed 13 nights in Jun 2025
Verified

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, amenities
Great location , easy access to downtown Funchal .. the shuttle service made it easy and convenient. The property is clean , people are friendly. The food is FABULOUS! Totally worth it , can’t wait to visit again !
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for our honeymoon and had an amazing time
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great properly!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, highly recommend

An amazing hotel, very clean, staff were very attentive, the food and drinks were fantastic cannot wait to make a return trip.
Stayed 7 nights in Nov 2022
Verified

10/10 Excellent

Sarah Jane McRoberts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful updated property with very friendly and helpful staff
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff special front desk and restaurant service.
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Mardelle

Liked: Amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2023