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Reviews

4.3 / 5Excellent
1,590 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Pacific Avenue
    13 min walk
  • Popular Location
    Mission Santa Cruz
    16 min walk
  • Popular Location
    Pasatiempo Golf Course
    3 min drive
  • Airport
    San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    41 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Executive Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More details
  • Suite, Multiple Beds, Non Smoking

    Room Amenities

    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Accessible, Bathtub (Hearing, Mobility)

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 5
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility, Roll-In Shower)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Santa Cruz

Holiday Inn Express Hotel & Suites Santa Cruz is located in Santa Cruz. Santa Cruz Beach Boardwalk and Mystery Spot are notable landmarks, and the area's natural beauty can be seen at Monterey Bay and Capitola Beach. University of California Santa Cruz Arboretum and Roaring Camp Railroads are also worth visiting.

Popular Location

What's nearby

  • Pacific Avenue - 13 min walk
  • Mission Santa Cruz - 16 min walk
  • Pasatiempo Golf Course - 3 min drive
  • Main Beach - 4 min drive
  • Santa Cruz Beach Boardwalk - 4 min drive

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 38 min drive

About this property

Holiday Inn Express Hotel & Suites Santa Cruz

Santa Cruz hotel in Westside Santa Cruz, near Santa Cruz Beach Boardwalk
An outdoor pool, a 24-hour fitness center, and a sauna are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space. All 100 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and coffee makers. Free weekday newspapers, free local calls, and hair dryers are among the other amenities that guests will find.
Holiday Inn Express Hotel & Suites Santa Cruz offers 100 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. LCD televisions come with cable channels.
This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 7 per night
Electric car charging station

Food and drink

Free buffet breakfast

Things to do

24-hour fitness center
Outdoor pool
Sauna

Family friendly

Dry cleaning service
Laundry facilities
Microwave (on request)
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

Elevator
Front-desk safe
Newspapers in lobby

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Languages spoken

English
Spanish

Business services

1 meeting room
Business center
Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Braille signage

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Rollaway/extra beds (surcharge)

Bathroom

Hair dryer

Entertainment

Cable channels
LCD TV

Food and drink

Coffee/tea maker
Microwave (on request)
Refrigerator

More

Desk
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Phone

Policies

Check-in

Check-in between 3 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 7 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 7 AM to 10 PM.

Property is also known as

  • Holiday Inn Express Hotel Santa Cruz
  • Holiday Inn Express Santa Cruz
  • Holiday Inn Express Hotel Suites Santa Cruz
  • Inn Express Santa Cruz
  • Express & Suites Santa Cruz
  • Holiday Inn Express Hotel & Suites Santa Cruz Hotel
  • Holiday Inn Express Hotel & Suites Santa Cruz Santa Cruz
  • Holiday Inn Express Hotel & Suites Santa Cruz Hotel Santa Cruz
4.3

Excellent

5 - Excellent
798
4 - Good
575
3 - Okay
145
2 - Mediocre
50
1 - Poor
22
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liars and Thieves

First of all parking is a nightmare at this hotel. Second, if you forget something in your room, valuable or not, don't expect to get it back. My husband left a dress shirt and pants in the closet. We realized 2 hours later - before the next guest could possibly have checked in - and we were told someone to check right away. We never received a call back. We tried calling the manager, Devin. We left several voicemails and never, to this day, received a call back. We spoke to several desk staff, no one was able to give us an answer. They suspected 'the next guest' stole the clothes, which is just absurd given we called before check in. Bottom line, the staff here are liars and thieves. With a ton of competition in the area, you would think they would act professionally and respectfully. I wouldn't stay here again if you paid me. I highly recommend ANY OTHER hotel in the area over this one.

Stayed 4 nights in Oct 2019

3/5

  • Disliked: Amenities

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2019

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

Great pillows. Horrible coffee in the room. Inedible food for breakfast.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the rooms spacious, the breakfast and overall the remodel of the place. One thing I didn’t like is that you pay for parking

Stayed 1 night in Oct 2019

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