- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liars and Thieves
First of all parking is a nightmare at this hotel. Second, if you forget something in your room, valuable or not, don't expect to get it back. My husband left a dress shirt and pants in the closet. We realized 2 hours later - before the next guest could possibly have checked in - and we were told someone to check right away. We never received a call back. We tried calling the manager, Devin. We left several voicemails and never, to this day, received a call back. We spoke to several desk staff, no one was able to give us an answer. They suspected 'the next guest' stole the clothes, which is just absurd given we called before check in. Bottom line, the staff here are liars and thieves. With a ton of competition in the area, you would think they would act professionally and respectfully. I wouldn't stay here again if you paid me. I highly recommend ANY OTHER hotel in the area over this one.