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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Exterior
A modern hotel room with a kitchenette, a bed, a desk, and a view of the outdoors.
A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge.
A modern living room with a blue sofa, a floor lamp, a large window with a view of trees, and a radiator.
A buffet with labeled containers of omelets and other food items.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $182
$159 nightly
$182 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪15 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed, Courtyard View

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge.

Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Courtyard View

A hotel room with two beds, a desk, a chair, a TV, and a window.

Room, 2 Queen Beds, Courtyard View

10.0 out of 10
Exceptional
(4 reviews)
  • Desert view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Suite, Multiple Beds

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A modern hotel room with a blue sofa, a bed with white bedding, a wooden floor, and a wooden door.

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(128 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, a microwave, a coffee machine, and a mini-fridge.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

A modern hotel room with a neatly made bed, a desk with a lamp, and a view of the outdoors through a large window.

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Terrace/patio
Hyatt Place Santa Cruz
Westside Santa Cruz
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.5 out of 5, Wonderful, 1,011 reviews
$159 nightly
The price is $183
Aug 25 - Aug 26
Total with taxes and fees
Hyatt Place Santa Cruz

About the neighborhood

Santa Cruz

With a stay at Holiday Inn Express Hotel & Suites Santa Cruz by IHG in Santa Cruz (Westside Santa Cruz), you'll be within a 5-minute drive of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. .This hotel is 4.9 mi (7.9 km) from Capitola Beach and 2.3 mi (3.7 km) from Henry Cowell Redwoods State Park.

What's nearby

  • Ocean Street - 1 min walk - 0.1 miles
  • Pacific Avenue - 15 min walk - 0.8 miles
  • Santa Cruz Mission State Historic Park - 15 min walk - 0.8 miles
  • Mission Santa Cruz - 18 min walk - 1.0 mile
  • Santa Cruz Beach Boardwalk - 3 min drive - 1.8 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Verve Coffee Roasters - ‬15 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary full breakfast is served daily.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary full breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 731 out of 1239 reviews
Rating 8 - Good. 270 out of 1239 reviews
Rating 6 - Okay. 133 out of 1239 reviews
Rating 4 - Poor. 50 out of 1239 reviews
Rating 2 - Terrible. 55 out of 1239 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was so comforting and stress free.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurants nearby, cozy and comfortable rooms. Good breakfast and accommodating staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location. Staff very nice and helpful. Only wished that breakfast was offered at 6:00am instead of 7:00am for us early travelers.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated accommodations. I had read that they were renovating recently, and it almost felt like a brand-new hotel! Great location; convenient underground parking (for a fee) with elevator to all floors. Highly recommend this hotel.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, made my wifes mini vacation/birthday amazing!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Regina E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice and friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
Staff were great, quiet room and breakfast with options.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pranav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern room with clean bathroom and lots of amenities. Breakfast was very good. Staff was welcoming too. Will stay here next time I visit .
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk staff, property was very clean. Very convenient underground parking garage as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and new rooms good parking spaces.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Azhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was satisfactory and the room was peaceful
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and informative. The rooms were spacious and clean, it accommodated my family of 5 comfortably.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Great staff nice room free breakfast
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Best the staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Himali Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got into the hotel a little early, but the staff was able to accommodate me swifty with no problems.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sabrina

Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was real nice and clean when arrived.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service
Clean room good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Comfy bed and great shower
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, and good breakfast.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Branson

Liked: Cleanliness, staff & service, amenities
Very normal hotel, staff was very friendly, breakfast was fresh. Would stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and front desk person was awesome.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay. Great service and breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great staff.
Stayed 1 night in Nov 2025