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Four Points by Sheraton Santa Cruz Scotts Valley

3.0 star property

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Photo gallery for Four Points by Sheraton Santa Cruz Scotts Valley

Lobby
Lobby
Lounge
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
$116
$101 nightly
$116 total
Total with taxes and fees
Jan 19 - Jan 20

Explore the area

View in a map
5030 Scotts Valley Drive, Scotts Valley, CA, 95066
  • Place, Henry Cowell Redwoods State Park
    ‪5 min drive‬
  • Place, Pasatiempo Golf Course
    ‪6 min drive‬
  • Place, Ocean Street
    ‪6 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(49 reviews)
  • 362 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 510 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 483 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

LED TV, pay movies

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 471 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Hilton Santa Cruz/Scotts Valley
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, 1,241 reviews
$98 nightly
The price is $113
Jan 25 - Jan 26
Total with taxes and fees
Hilton Santa Cruz/Scotts Valley

About the neighborhood

Scotts Valley

When you stay at Four Points by Sheraton Santa Cruz Scotts Valley in Scotts Valley, you'll be near the beach, within a 15-minute drive of Monterey Bay and Santa Cruz Beach Boardwalk. .This hotel is 11 mi (17.7 km) from Capitola Beach and 2.8 mi (4.4 km) from Henry Cowell Redwoods State Park.

What's nearby

  • Henry Cowell Redwoods State Park - 5 min drive - 3.2 miles
  • Pasatiempo Golf Course - 6 min drive - 4.7 miles
  • Ocean Street - 6 min drive - 5.6 miles
  • University of California, Santa Cruz - 8 min drive - 5.4 miles
  • Pacific Avenue - 9 min drive - 6.3 miles

Getting around

  • Blossom Hill Station (Caltrain) - 34 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 40 min drive

Restaurants

  • ‪Laughing Monk Brewing - ‬3 min drive
  • ‪Pizza Series - ‬3 min drive
  • ‪Otoro Sushi - ‬3 min drive
  • ‪Bruno's Bar and Grill - ‬3 min drive
  • ‪Starbucks - ‬15 min walk

About this property

Four Points by Sheraton Santa Cruz Scotts Valley

Hotel in Scotts Valley with a fitness center and a 24-hour business center
Four Points by Sheraton Santa Cruz Scotts Valley offers 128 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 55-inch LED televisions come with pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Scotts Valley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 128 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, a banquet hall, and bike parking.
You can enjoy a meal at 5030 serving the guests of Four Points by Sheraton Santa Cruz Scotts Valley, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Scotts Valley? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
5030 - This restaurant specializes in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5,030

Things to do

  • Gym
  • Vineyard
  • Windsurfing
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business center

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 5.00 per night
  • Pet fee: USD 75 per pet, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Santa Cruz Scotts Valley Hotel
Four Points Santa Cruz Hotel
Four Points Santa Cruz
Hotel Four Points Santa Cruz Scotts Valley Scotts Valley
Scotts Valley Four Points Santa Cruz Scotts Valley Hotel
Hotel Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley
Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley

Four Points by Sheraton Santa Cruz Scotts Valley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 566 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Alisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms and coffee available 24/7
Stayed 6 nights in Oct 2025

6/10 Okay

Naomi

Liked: Cleanliness, room comfort
I have previously been to the Four Points a few years ago and had a great experience so I decided to go again with my husband since we had a great experience last time. We were on our honeymoon this time and I had notified the hotel of this before our arrival. I didn’t expect any kind of upgrade or anything but what was disappointing was we got a worse room than last time. When we arrived, the receptionist was very short and rude. They didn’t say hi or how are you or anything. They just asked for my id and gave me our key cards. I wish I saw their name but me and my husband brushed it off. When we got to our room, the lights were broken so it was very dark inside and we had to rely on the light from outside. Once it hit 7pm, it was almost pitch black. We had to leave the bathroom door open for light. The shower water didn’t get hot at all, it was barely warm. Another unfortunate thing is there is barely no parking. For a hotel that size, it’s ridiculous. Once they fill up, you have to park down the road and walk the rest of the way. Nevertheless, the hotel is very clean but don’t think I’ll be coming back again.
Broken light
Light fixture, broken falling over
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being last minute booking it was worth it! Love the area and staff was very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Stayed 3 nights in Jun 2025

8/10 Good

Jermaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room could’ve been cleaner trash, not completely empty towel hangers, broken overall OK
Stayed 2 nights in Oct 2025

8/10 Good

Veronica

Liked: Cleanliness, property conditions & facilities
Staff not very friendly or helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Michelle

Liked: Cleanliness
Disliked: Staff & service
This could be a great hotel but they are short staffed so waited too long to check in. The employee was training and the one training left her alone and the one coming in was late. Poor girl! First room had no air, second room qas grear but we were woken up by water pouring from the air-conditioner. Maintenance had to come drain late at night. Then we were woken up at 6am as our room was right above the car wash next door. This was our second time there within this year and we also had trouble last time. May need to try another place.
Stayed 1 night in Sep 2025

6/10 Okay

Carmen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay but our room was not cleaned - we had to call for it to be cleaned and the beds were not comfortable. I payed for two queen beds but honestly felt like two full beds.
Stayed 3 nights in Sep 2025

6/10 Okay

Dushyanth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The food at the restaurant is not quality at all. I believe it’s frozen food heated in a conventional oven. The bar gets busy but the attendant at the bar can’t keep up. So you have to wait for 10 minutes before you can order. It’s not the fault for the Barman it’s the fault for the manager not having enough staff on when the hotel is fully booked.The hotel doesn’t have enough wine glasses no Barista coffee machine. The staff doesn’t know how to use the little coffee machine that’s sitting in the bar to make a simple cafe latte. Apart from that the rooms were well cleaned and I give credit for being a very flexible hotel to their guest. Love the fact that it has a designated smoking area. Would definitely recommend and visit again.
Stayed 2 nights in Sep 2025

10/10 Excellent

MAY

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place !! Clean facility and staff were great and friendly!!
Stayed 1 night in Sep 2025

10/10 Excellent

Cassie

Stayed 1 night in Sep 2025

8/10 Good

Shannon

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and a good size for a family of four and our pups. However, the sheets were not clean, and the pillows were uncomfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay this time. Staff were helpful and friendly even though they are short staffed, they make every effort to make guests comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Huuuuuuuge room we loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Haoran

Stayed 1 night in Sep 2025

10/10 Excellent

Gabrielle A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Todd

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Joshua

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Doors? I had a 1 bedroom suite that had no door separating the bedroom and living room. The bathroom had a farm sliding door. The shower was doorless. I didn’t like the lack of privacy or safety (doorless shower). This was my second stay here, and I still do not understand why they place the mini fridge on the ground. The pullout bed was pretty filthy, but the couch itself was at least for enough to sleep on. 1 positive was the staff are very pleasant.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin

Stayed 1 night in Aug 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Wanted to post this while I'm still staying here, worst experience ever. First of all, I just slipped and fell extremely hard in the bathroom, the floors are super slippery after a shower even after putting down towels, which my fiance and I did. I slipped and smacked my head, shin and I'm pretty sure I sprained my ankle. Hurts to walk on. I can't imagine if I was an older person. That was the worst of it, the other issue was our AC doesn't work in our room as soon as we got in last night we tried to turn it on. We called to let them know, they sent up maintainance, we were leaving to head to the boardwalk. When we returned they had a cheap fan in our room pointed at our beds. I called the front and the front desk person came in and looked at the AC and said to me, "you can always open the windows". The windows opened two inches. He offered another room with a smaller bed which isn't going to work for my fiance who has a bigger build. The fan was horribly loud all night. This place is horrible and if I could give it zero I would.
Stayed 1 night in Sep 2025