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INNSiDE by Meliá Tenerife Santa Cruz

Property class: 4

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Photo gallery for INNSiDE by Meliá Tenerife Santa Cruz

A high-rise building with a rooftop pool, a landscaped garden, and a view of the cityscape and ocean.
Creator video - submitted by TRAVELFLY
A buffet with various fruits and cheeses.
A modern building with a prominent 'INNSIDE' sign, large windows, and a classic architectural style.
A modern interior with a reception desk, seating area, and shelves with various items.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $108
$101 nightly
$108 total
Total with taxes and fees
Aug 31 - Sep 1

Explore the area

View in a map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002
  • Place, Garcia Sanabria Park
    ‪5 min walk‬
  • Place, Plaza de Espana
    ‪5 min walk‬
  • Place, Rambla de Santa Cruz
    ‪8 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪13 min drive‬

Room options

View all photos for Innside, Room

A modern hotel room with a large bed, a desk, and a view of the cityscape through the window.

Innside, Room

9.6 out of 10
Exceptional
(14 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Innside, Room, Balcony

A modern hotel room with a balcony, a bed, a small table, and a view of the cityscape.

Innside, Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Room (Innside, Connected with Studio)

A modern hotel room with a large bed, a desk, and a chair.

Room (Innside, Connected with Studio)

  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Room (Innside, Connected with Studio 3+2)

A modern hotel room with a large bed, a desk, and a chair.

Room (Innside, Connected with Studio 3+2)

  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for The Loft

A modern hotel room with a large bed, a small table with a chair, a potted plant, and a balcony with a view of buildings.

The Loft

  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Studio (2+1)

A modern hotel room with a large window, a desk, a chair, and a bed.

Studio (2+1)

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Studio (XL)

A modern hotel room with a large bed, a bedside table with a telephone, a view of the city through large windows, and a cityscape visible outside.

Studio (XL)

  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio (XL 2+2)

A modern hotel room with a large bed, a bedside table with a telephone, a view of the city through large windows, and a cityscape visible outside.

Studio (XL 2+2)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio

A modern hotel room with a large window, a desk, a chair, and a bed.

Studio

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Innside Room

A modern bedroom with a large bed, a bedside table, a nightstand, a round mirror, and a window.

Innside Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Innside Room With Balcony

A modern hotel room with a large bed, a desk, and a view of the outdoors.

The Innside Room With Balcony

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Studio Xl

A hotel room with a large bed, a bedside table with a telephone, a wall-mounted light, and a view of the city through large windows.

Studio Xl

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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Pool
AC Hotel Tenerife by Marriott
Santa Cruz de Tenerife
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 416 reviews
$108 nightly
The price is $116
Sep 13 - Sep 14
Total with taxes and fees
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About the neighborhood

Santa Cruz de Tenerife

A stay at INNSiDE by Meliá Tenerife Santa Cruz places you in the heart of Santa Cruz de Tenerife, steps from Museo de Belle Artes and Nuestra Senora del Pilar Parish. .This hotel is 8.7 mi (14 km) from Teresitas Beach and 0.1 mi (0.1 km) from Municipal Museum of Fine Arts.

What's nearby

  • San Francisco de Asis Parish - 2 min walk - 0.1 miles
  • Garcia Sanabria Park - 5 min walk - 0.3 miles
  • Plaza de Espana - 5 min walk - 0.3 miles
  • Tenerife Space of the Arts - 7 min walk - 0.4 miles
  • Rambla de Santa Cruz - 8 min walk - 0.5 miles

Getting around

  • Chimisay - 21 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive

Restaurants

  • ‪Dareshasu Cocina Filipina y Japonesa - ‬2 min walk
  • ‪Cinco Estrellas - ‬2 min walk
  • ‪La Favola - ‬2 min walk
  • ‪Rincon del pan - ‬2 min walk
  • ‪El Aguila - ‬1 min walk

About this property

INNSiDE by Meliá Tenerife Santa Cruz

INNSiDE by Meliá Tenerife Santa Cruz offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 83 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center.
Enjoy a satisfying meal at Raza serving guests of INNSiDE by Meliá Tenerife Santa Cruz. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Raza - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
13 Cielos - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • 13 Cielos
  • Raza

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 18 per night (755 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:30 AM to 4:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife

INNSiDE by Meliá Tenerife Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 78 out of 112 reviews
Rating 8 - Good. 25 out of 112 reviews
Rating 6 - Okay. 6 out of 112 reviews
Rating 4 - Poor. 2 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

knut haakon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and friendly staff, would stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Minas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, one of the best I have seen in my recent travels.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL IS RELATIVELY NEW AND VERY CENTRALLY LOCATED. STAFF IS VERY HELPFUL AND FRIENDLY. ROOMS ARE MODERN AND COMFORTABLE.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean and large room. Really focused on the little details and a great stay.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Clean all good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located, the rooms were nice and clean! The staff was helpful and I really enjoyed my stay here! Would definitely come back again!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean room, amenities and location
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
INNside is not a 4-star hotel, maybe 3.5. A 4-star has on site fine dining. The advertised restaurant at the hotel was closed for dinner 3 out of 4 nights we were there. Breakast is an expensive buffet only, which not very accommodating if all you want is toast and a cup of fruit. Staff was friendly and helpful. Location is excellent.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

ELISABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Athanasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kennita

Nice staff and facilities and location.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing trip

Excellent spot for everyone.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would stay again
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Ailie

Liked: Cleanliness, staff & service, amenities
Lovely relaxing modern calm clean room. Lovely big comfortable bed. Lovely kind warm and welcoming staff. Lovely breakfast. Lovely rooftop bar with fabulous views. Lovely location. Overall, lovely!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good.
Stayed 3 nights in Jun 2025
Verified review

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Booked this hotel for the pool and the roof terrace bar, pool closed for repair, bar closed at 13:00 when advertised as open from 12:00 in the rooms, no possibility to get a coffee after breakfast and no locks on the downstairs toilets. Room was lovely, and staff super friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh clean thoughtfully-designed rooms with a great shower, PROPER bath towels, some free drinks, air conditioning, comfortable beds - the room was great. Rooftop bar and pool were also lovely.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Would recommend.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Daniela Christel

To
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, Staff, Quality, Clean, Room layout, Decor, Comfort. Extremely Satisgied!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff from reception to the waiters on the roof top bar. We had a short 3 night stay and the hotel was perfectly located for bars, cafes and good restaurants. I can definitely recommend it to any one looking for a city break in Tenerife. Also visit the Tenerife Auditorio….. a fantastic modern iconic building.
The Tenerife Auditorio
Quirky roof top pool
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Ralf

Mega Location.
Stayed 6 nights in Jan 2025
Verified review

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient location, but no parking.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great front desk staff

Excellent front desk staff. This hotel is lucky to have these people working for them. Hotel is in a great location, steps away from tons of restaurant and shops, When/if I go back to Santa Cruz, I will stay here. Also, rooms are equipped with wireless charging stations for cell phones
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Casa

Liked: Cleanliness
Disliked: Staff & service
Rude staff
Stayed 9 nights in Dec 2025