A stay at INNSiDE by Meliá Tenerife Santa Cruz places you in the heart of Santa Cruz de Tenerife, steps from Museo de Belle Artes and Nuestra Senora del Pilar Parish. .This hotel is 2.2 mi (3.5 km) from Tenerife Beaches and 8.7 mi (14 km) from Teresitas Beach.
What's nearby
Nuestra Senora del Pilar Parish - 2 min walk - 0.1 miles
Garcia Sanabria Park - 5 min walk - 0.3 miles
Plaza de Espana - 5 min walk - 0.3 miles
Tenerife Space of the Arts - 7 min walk - 0.4 miles
Rambla de Santa Cruz - 8 min walk - 0.5 miles
Getting around
Chimisay - 21 min drive
Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive
Restaurants
El Aguila - 1 min walk
El Lateral - 2 min walk
Cinco Estrellas - 2 min walk
Dareshasu Cocina Filipina y Japonesa - 2 min walk
Bar Derby - 1 min walk
About this property
INNSiDE by Meliá Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 83 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center.
Enjoy a satisfying meal at Raza serving guests of INNSiDE by Meliá Tenerife Santa Cruz. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Raza - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
13 Cielos - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 18 per night); reservations required
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
2 bars/lounges
A poolside bar
A restaurant
Restaurants on site
13 Cielos
Raza
Things to do
24-hour gym
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Pool loungers
Pool umbrellas
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (43 inch wide door)
Hardwood flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
8 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with cable/satellite channels
Food and drink
Free bottled water
More
Air conditioning
Connecting rooms available
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 18 per person
Nearby parking fee: EUR 18 per night (755 ft away)
Pet fee: EUR 40 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:30 AM to 4:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife
INNSiDE by Meliá Tenerife Santa Cruz Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 70 out of 104 reviews
10 - Excellent
70
Rating 8 - Good. 25 out of 104 reviews
8 - Good
25
Rating 6 - Okay. 6 out of 104 reviews
6 - Okay
6
Rating 4 - Poor. 2 out of 104 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 104 reviews
2 - Terrible
1
9.8/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
Reviews
8/10 Good
Paul
Jan 24, 2026
Paul
Stayed 2 nights in Jan 2026
4/10 Poor
Daniel
Jan 13, 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Booked this hotel for the pool and the roof terrace bar, pool closed for repair, bar closed at 13:00 when advertised as open from 12:00 in the rooms, no possibility to get a coffee after breakfast and no locks on the downstairs toilets.
Room was lovely, and staff super friendly.
Daniel
Stayed 1 night in Jan 2026
6/10 Okay
Casa
Jan 4, 2026
Liked: Cleanliness
Disliked: Staff & service
Rude staff
Casa
Stayed 9 nights in Dec 2025
8/10 Good
Kevin
Jan 3, 2026
Kevin
Stayed 3 nights in Dec 2025
10/10 Excellent
Ailie
Dec 27, 2025
Liked: Cleanliness, staff & service, amenities
Lovely relaxing modern calm clean room. Lovely big comfortable bed. Lovely kind warm and welcoming staff. Lovely breakfast. Lovely rooftop bar with fabulous views. Lovely location. Overall, lovely!
This property is conveniently located, the rooms were nice and clean! The staff was helpful and I really enjoyed my stay here! Would definitely come back again!
Fresh clean thoughtfully-designed rooms with a great shower, PROPER bath towels, some free drinks, air conditioning, comfortable beds - the room was great. Rooftop bar and pool were also lovely.
Very friendly staff from reception to the waiters on the roof top bar. We had a short 3 night stay and the hotel was perfectly located for bars, cafes and good restaurants. I can definitely recommend it to any one looking for a city break in Tenerife. Also visit the Tenerife Auditorio….. a fantastic modern iconic building.
The hotel staff were excellent. They helped us with an early check in and checked in on our stay to ensure everything was okay. Loved the roof top terrace area with pool, great vibe for drinks. Wish it was open later. The location is very central with access to everything. Very comfortable hotel rooms and kettle provided (no milk so buy some) and water and soft drinks in the mini fridge. We had a balcony but it doesn’t have furniture, I would upgrade to the loft If budget allows it and you want to use the balcony .