See all properties

Hotel Villa Napoli

Property class: 2.5

Choose dates to view prices

Photo gallery for Hotel Villa Napoli

A modern outdoor patio with a pool, dining area, and a waterfall feature.
A balcony with a chair and table, a clear blue sky, and greenery in the background.
A pathway leading to a building with string lights and greenery.
A hotel room with two beds, a mural of a coastal scene, a potted plant, and a hanging light fixture.
A room with a wooden ceiling, a flat-screen TV mounted on a wooden cabinet, a bench with patterned upholstery, and a small table with a lamp.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
carretera antigua a san salvador, Santa Ana, santa ana, 02010
  • Place, Cathedral of Santa Ana
    ‪6 min drive‬
  • Place, Santa Ana City Hall
    ‪6 min drive‬
  • Place, Metrocentro Santa Ana
    ‪6 min drive‬

Room options

View all photos for Deluxe Double Room, Pool View - Muros

A view from a room with a pool, featuring a building with a sign that reads "Pizza Napoli" and a poolside area with chairs and a table.

Deluxe Double Room, Pool View - Muros

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room, Pool View - Napoles

A room with two beds, a stone wall, a wooden ceiling, and a mirror.

Deluxe Quadruple Room, Pool View - Napoles

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Double Room, Balcony, Pool View - Milano

A hotel room with a bed, a nightstand, an air conditioning unit, a door, and a wall with abstract art.

Deluxe Double Room, Balcony, Pool View - Milano

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, Pool View - Capri

A hotel entrance with a pool area visible through the glass doors.

Family Quadruple Room, Pool View - Capri

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Quadruple Room, Balcony, Garden View - Roma

A hotel room with two beds, a mural of Rome, a lamp, and a ceiling light.

Deluxe Quadruple Room, Balcony, Garden View - Roma

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Quadruple Room, Balcony, Pool View - Sicilia

A hotel room with two beds, a mural of a coastal scene, a potted plant, and a hanging light fixture.

Deluxe Quadruple Room, Balcony, Pool View - Sicilia

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room, Balcony - Positano

A hotel room with wooden ceiling, two beds with floral bedding, a bench, a nightstand with a lamp, and a window with bars.

Deluxe Quadruple Room, Balcony - Positano

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Quadruple Room, Balcony, Garden View - Picasso

A hotel room with two beds, a wooden floor, an air conditioning unit, and a door with a poster.

Quadruple Room, Balcony, Garden View - Picasso

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room, Balcony - Pompeya

A hotel room with two beds, a large window with a view of ruins and a mountain, and a balcony.

Deluxe Twin Room, Balcony - Pompeya

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Family Quadruple Room, Balcony, Pool View - Venecia

A bedroom with a large bed, a wooden headboard, a bedside lamp, and a window with a view of a pool.

Family Quadruple Room, Balcony, Pool View - Venecia

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room - Siena

A bedroom with a wooden ceiling, a bed with white bedding, a bench, a neon sign, and a mirror.

Deluxe Single Room - Siena

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

A hotel with a swimming pool, a courtyard with plants, and a multi-story building with balconies.
Tolteka Plaza
Santa Ana
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 352 reviews
$90 nightly
The price is $106
Nov 15 - Nov 16
Total with taxes and fees
Tolteka Plaza

About the neighborhood

Santa Ana

With a stay at Hotel Villa Napoli in Santa Ana, you'll be within a 5-minute drive of Sapuapa Pool and Metrocentro Santa Ana. .This hotel is 10.9 mi (17.5 km) from Lake Coatepeque and 17.5 mi (28.2 km) from Cerro Verde National Park.

What's nearby

  • Cathedral of Santa Ana - 6 min drive - 2.6 miles
  • Santa Ana City Hall - 6 min drive - 2.6 miles
  • National Theater of Santa Ana - 6 min drive - 2.6 miles
  • Metrocentro Santa Ana - 6 min drive - 2.8 miles
  • Regional Museum of the West - 7 min drive - 2.8 miles

Getting around

  • San Salvador (ILS-Ilopango) - 104 min drive

Restaurants

  • ‪Pizza Hut - ‬4 min drive
  • ‪Mister Donut - ‬4 min drive
  • ‪Pupuseria Caney - ‬3 min drive
  • ‪KFC - ‬5 min drive
  • ‪La Pampa Santa Ana - ‬4 min drive

About this property

Hotel Villa Napoli

Hotel Villa Napoli offers 15 accommodations with safes and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Hotel Villa Napoli has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 10
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 steps to reach entrance
  • Front entrance ramp
  • Null
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Food and drink

  • Chef service
  • Meal delivery service
  • Restaurant dining guides

More

  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.0 per day

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day
  • Hosted evening meal: USD 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 5:30 AM to 10:00 PM
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14

Hotel Villa Napoli Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 5 out of 35 reviews
Rating 4 - Poor. 5 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff is helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Findlay staff
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

The room was clean.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were kind and helpful. The property, common outdoor seating around the pool and our personal room was very tidy
Dinner was delicious
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean, the staff was exelent. The only thing I didn't like about this hotel was that they had the music very loud and it was impossible to rest. They do party events and drunk people were very loud past 3:00 am. I wasn't able to sleep well.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness
AC worked well. Not handicapped accessible. As with others, staff tried charging me more than contract price. Place needs cleaned.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was the Napoli room. It was a very much dated room. And it's possible that it is because it is a bigger family room and maybe not many guests book the room. Clean but no ammenities except, towels, basic shampoo and soap. Not a single hook anywhere in the room or bathroom. No hangers. It was an interesting experience. Staff were good especially the breakfast staff. It was a stopover trip so it was ok. Beds were comfortable and air conditioner worked. Most of the rooms face the pool so music from the pool was loud.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The pool was dirty, the hotel didn’t resemble what I saw online. Everything was old. I would not be staying at this location again. Very disappointed. I paid for a bigger room with more beds and was charge more when I got the property. Not a good a experience. The last night I was there there was a group of people doing karaoke, it was super loud and it when on till 11pm, took a while to get some rest.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
We stayed at the property for 8 days. During our stay, witnessed many changes like the free breakfast menu only have two free options. A particular staff(Jonathan) was terrible at dining service. He is NOT a stellar employee. We sat down for lunch one day and he just dropped of menus. There were only 2 customers on site. He left us hanging for at least 25 minutes without even offering us drinks. At this point we just left the restaurant. We stayed at this property before for 2 weeks. We are here now due to an unexpected family funeral. This is the only time we gave this property a 2nd chance due to the close proximity to a family’s home. We will not be coming back to Villa Napoli.
Stayed 8 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The price was extremely reasonable, we stayed in the Roma Room, it was spacious, the bathroom was a nice size. AC works well, the property itself could definitely be upgraded. The pool is always available and clean to jump on a hot day! The garden is inviting and breakfast with the birds is always soothing. The staff was very cordial, specially Vanessa, she was extremely pleasant and her smile was contagious! The property is very safe at night and during the day. The parking lot could definitely use a little touch up, but honestly for the price is extremely affordable and good service. I will definitely stay there again!
Stayed 4 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Amenities
Beautiful boutique hotel. Cool theme, and great staff. Very yummy breakfast as well. However, the rooms are just not functional. There was nowhere to put your luggage. There was a huge awkward wood, wobbly bench in the Secilia room that was totally unusable and was taking up a lot of room. No hair dryers. There was nowhere to hang your towels and the showers sprayed every which way but on your head. The cleaning service did not refresh the towels that were left on the floor from us cleaning up the water that sprayed all over the floor. Very dimly lit and hard to find a plug to charge a phone. I would probably not stay there again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel acceuillant et sympatique , air climatisée fonctionne bien :) Repas très bon , bien satisfait :)
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
El ruido por la noche muy fuerte. Sin cable en las habitaciones. El personal de la mañana fue muy amable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Me gustó mucho la cama , muy cómoda y la habitación grande y limpia Todos muy ambles
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stayed 1 night in Jan 2026