6/10 Okay
Krista
Traveled with family and small children, Traveled with family
Sep 12, 2025
Disliked: Cleanliness
I recently stayed at another Holiday Inn Express property in Columbus OH. So i jumped at the opportunity to stay at another because my last experience was amazing. However i quickly learned that not all are equal. I arrived at the property a little before check-in when i arrived there was not one employee in sight. There was a gentleman who was waiting a head of me. He waited for a while before walking outside and waiting a little longer before getting upset and leaving. I then began to call out for help and look around to see if i could find an employee. After waiting over 20 mins 2 employees came walking in from a smoke break. I later learned that 2 employees going on a smoke break together and leaing the front desk unattended was a thing at this hotel. The room was just ok. It was a little dirty i could tell the floor in the bathroom had not been cleaned and there was what looked like a drop of blood on the pillow case. This hotel is NOTHING like the one in Columbus and to think this location had better reviews than the other Holiday inn express in the area. I will not be back. The breakfast in the morning is ok. They do a god job with cleaning that area. I didnt use the pool or the outside are ..
Krista
Stayed 3 nights in Aug 2025