Do not stay here. Our family experienced severe structural and sanitary issues that made our room uninhabitable, and management went silent once pressed for corporate accountability.
​The Major Issues:
​Flooding & Leaks: Water was actively seeping up through the floor seams upon check-in. By morning, a second leak developed next to the toilet, pooling yellow/orange fluid across the floor. Management downplayed a failed toilet wax ring as "clean water," ignoring the obvious health hazard.
​Poor Hygiene: There was an active ant infestation at the lobby coffee bar area.
​Management Failure: While the General Manager issued a full refund, he completely ghosted us the moment we requested a corporate incident tracking number and insurance details.
​They are quick to issue a refund to make a liability problem go away, but they lack operational accountability.
Avoid this property.