Fairmont La Hacienda Costa del Sol

Property class: 5 and above

Choose dates to view prices

Photo gallery for Fairmont La Hacienda Costa del Sol

A resort with multiple buildings, a pool area, and a view of the sea at sunset.
Property video
A resort pool with lounge chairs and palm trees.
A spacious living area with a large sofa, a coffee table, and a bookshelf filled with decorative items.
A beachside restaurant with outdoor seating, large windows, and hanging wicker lamps.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $299
$272 nightly
$299 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
Faro De Punta Mala, 2, San Roque, 11310
  • Place, Playa de la Alcaidesa
    ‪8 min walk‬
  • Place, Alcaidesa Links Golf Resort
    ‪3 min drive‬
  • Place, Punta Carbonera Lighthouse
    ‪5 min drive‬

Room options

3 Bedroom Sea View Suite 3 King with Pool and Hot Tub

  • Ocean view
  • 3122 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

Sea View 1 Bedroom Suite King, with Plunge Pool, Outdoor Lounge Area

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Sea View 1 Bedroom Suite King, Outdoor Terrace

  • Ocean view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Signature Sea View Studio Suite 1 King, with Pool, Outdoor Area

  • Ocean view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

3 Bedroom Sea Front Suite 2 King 1 Queen, with Pool

  • Ocean view
  • 3983 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 2 King Beds

2 Bedroom Sea View Suite 2 King, with Pool

  • Ocean view
  • 2691 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

Fairmont Golf View King, Direct View of Links Course, Outdoor Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • Golf view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Sea View King, Outdoor Terrace

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Sea View 2 Queen, Outdoor Terrace

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Fairmont King, Undisrupted View of Gibra ltar, Terrace

  • Sea view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont Pool View King, Closer to the pool, Large Outdoor Sitting Area

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Fairmont Pool View 2 Queen, Ideal for families, Closer to the Pool, Terrace

  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Presidential Sea View Suite 5 King, 5 Bedrooms, Two Floors

  • Ocean view
  • 12917 sq ft
  • 5 bedrooms
  • Sleeps 7
  • 9 King Beds

3 Bedroom Sea View Suite 2 King 1 Queen, with Pool

  • Ocean view
  • 3983 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed

Signature Sea View 1 Bedroom Suite King, Outdoor Terrace

  • Ocean view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Signature Sea View 1 Bedroom Suite King, with Pool

  • Ocean view
  • 2045 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Levante 4 Bedroom Villa 4 King, Sea and Golf Views, 2 Private Pools

  • Ocean view
  • 6437 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 4 King Beds

Brisa 5 Bedroom Villa 5 King, Sea Front al View, Private Pool

  • Ocean view
  • 8622 sq ft
  • 5 bedrooms
  • Sleeps 7
  • 4 King Beds and 1 Queen Bed

Siroco 4 Bedroom Villa 4 King, Sea View, Private Pool

  • Ocean view
  • 7739 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 4 King Beds

Mistral 5 Bedroom Villa 5 King, Sea View, Private Pool

  • Ocean view
  • 8611 sq ft
  • 5 bedrooms
  • Sleeps 7
  • 4 King Beds and 1 Queen Bed

La Hacienda Sea View Suite 4 King, 4 Bedrooms

  • Ocean view
  • 10764 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 4 King Beds

Royal Villa, Multiple Beds, Kitchen, Sea View

  • Ocean view
  • 24757 sq ft
  • 9 bedrooms
  • Sleeps 7
  • 9 King Beds

Similar properties

About the neighborhood

San Roque

Located in San Roque, Fairmont La Hacienda Costa del Sol is a 2-minute drive from Alcaidesa Links Golf Resort and 6 minutes from San Roque Club. .This family-friendly hotel is 5.9 mi (9.5 km) from Valderrama Golf Club and 9.2 mi (14.9 km) from Sotogrande Port.

What's nearby

  • Playa de la Alcaidesa - 8 min walk - 0.5 miles
  • Alcaidesa Links Golf Resort - 3 min drive - 1.4 miles
  • Punta Carbonera Lighthouse - 5 min drive - 1.6 miles
  • Valderrama Golf Club - 11 min drive - 6.7 miles
  • Sotogrande Port - 15 min drive - 10.1 miles

Getting around

  • San Roque-La Línea Station - 20 min drive
  • Gibraltar (GIB) - 32 min drive

Restaurants

  • ‪Lounge Bar Bubba - ‬10 min drive
  • ‪Cortijo Santa María 1962 - ‬14 min drive
  • ‪Sal Verde Restaurante - ‬16 min walk
  • ‪Sal Verde Arena Bar - ‬14 min walk
  • ‪Marxa Chiringuito - ‬14 min drive

About this property

Fairmont La Hacienda Costa del Sol

Fairmont La Hacienda Costa del Sol offers 311 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch Smart televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 311 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a 24-hour health club. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy Mediterranean cuisine at El Faro of La Hacienda, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Roque? This hotel has 3897 square feet (362 square meters) of space consisting of a conference center and 2 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
El Faro of La Hacienda - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Dalmar - Overlooking the ocean and pool, this fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Vista Lounge - This lobby lounge overlooks the ocean and pool. Open daily.
Umbra - This poolside bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free beach shuttle
  • Covered self parking on site (EUR 25 per day)
  • Covered valet parking on site (EUR 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 30 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Dalmar
  • El Faro of La Hacienda
  • Umbra
  • Vista Lounge

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • Beach club
  • Bicycle storage
  • Bodyboard
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Indoor pool
  • Optional golf privileges
  • Paddleboard
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • High chair
  • In-room crib
  • Indoor pool
  • Musical instrument
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (3,897 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Locally sourced food prioritized
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 52-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EUR 50.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 30 for adults and EUR 30 for children
  • Airport shuttle fee: EUR 250 per vehicle (maximum occupancy 5)
  • Covered self parking fee: EUR 25 per day
  • Covered valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H/CA/01521

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Fairmont Hacienda Costa Sol
Fairmont La Hacienda Costa del Sol Hotel
Fairmont La Hacienda Costa del Sol San Roque
Fairmont La Hacienda Costa del Sol Hotel San Roque
Fairmont La Hacienda Costa Del Sol (Opening February 2025)

Fairmont La Hacienda Costa del Sol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 80 reviews
Rating 8 - Good. 9 out of 80 reviews
Rating 6 - Okay. 3 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most accommodating staff Helped with my unusual dietary requirement and made our holiday so so special
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is magnificent. The views are spectacular. Family friendly. The rooms are amazing. Fully recommended. Secluded enough to feel private but close to towns and city if you are looking tour around.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely rooms and super friendly staff. Highly recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was amazing. The staff were super helpful and very polite. The smell of the entire hotel specially the entrance was amazing. The kids club was super clean with interesting activities for kids. The ocean and infinity pool view our best bet.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with 5 star-level service. Staff is very kid-friendly and infrastructure is amazing. Perfect place for relaxing holidays
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for rest and relaxation. Great pool, beautiful property. Great attention to detail and extremely helpful staff. Rooms were beautiful and food was excellent. Only minor downside was the beach club/area was not yet open/available but we didn’t research this first.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room size and great staff. Hotel upgraded my room upon arrival. Great breakfast and wonderful pool overlooking the mountains and ocean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely fell in love with this hotel and can’t wait to be back! This was our first visit, we’re a family with young children. The hotel is located in a secluded area but full of life! I can’t compliment the staff enough on their helpfulness and service. Truly outstanding! The rooms are spacious with great amenities. Pools are large and perfect for families. The pools were not heated as the temperature was 35-40 C, not a problem for us as it helped keep us cool. Food was delicious and there were great choices. Kids club was super for the little ones. The beach access is easy thanks to the buggy service. Highly recommend visiting!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing staff, great atmosphere especially the lounge bar with a great view
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, perfect for families. The kids club was wonderful and the breakfast was superb.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully kept and clean, staff always attentive and helpful. Pool area very relaxing and staff excellent, you want for nothing.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and service Irene at the front desk was a dream!!!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast team , Marta & all her colleagues really set you up for the day, excellent staff, excellent food , really great stay in this hotel . Javier & the Valet team were great with extra water , towels for the day & recommendations on place’s & restaurants to try.
Stayed 14 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Recommended
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should extend SPA hours
Stayed 10 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful but they still have some
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Incredible food and beautiful resort. Gym is small needs more equipment but I think they are working on it
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, with beautiful large rooms, the bathroom includes everything you need. Also the breakfast buffet has a large variety of chooses. The service of the front desk and concierge are truly 5 stars. Only 2 suggestion for improvement: 1 the pool needs some proper cleaning specifically between the tiles and in corners. 2 we suggest to install a buzzer or phone at the beach and main hotel for transfer from and to the beach. I would definitely recommend this resort and I would like to revisit it. Again thank you for the excellent service
Stayed 7 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself is beautiful, with well-designed grounds and very attractive, clean rooms. The overall setting and aesthetics meet expectations for a high-end resort. However, the service experience did not match a five-star standard. The hotel felt overcrowded during our stay, with noticeably more guests than the infrastructure seemed to support. There were fewer sunbeds than guests, leading to early reservations, often left unused for hours without enforcement. At breakfast, guests frequently had to queue, which is not expected at this level. Pool service was theoretically available but practically non-existent. Guests had to collect their own towels, and there were no small touches such as welcome snacks, refreshments during the day, or a sunscreen station. Housekeeping was inconsistent. While the rooms were clean, basic amenities such as toiletries were not replenished throughout an entire week. On one occasion, after we removed bed linens due to a spill, the same sheets were simply put back on the bed. Overall, the hotel has strong potential but currently feels unfinished in its operations and service standards. A clear highlight was the kids club. The team there was excellent and delivered a genuinely five-star experience.
Stayed 6 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We recently stayed at Fairmont Costa del Sol as a family with young children and, while the hotel has many strong qualities, our overall experience was mixed due to repeated operational issues. First impressions were excellent. The hotel is modern, beautifully designed, very clean, and built with high-quality materials throughout. The rooms are spacious, comfortable, and stylish, with large bathrooms, electric curtains, and lovely views. The overall aesthetic of the property is impressive and feels luxurious. The staff we encountered were generally polite, friendly, and clearly tried to help whenever possible. Unfortunately, it often felt like they were working within a system that lacked organisation and efficient management, which affected the guest experience repeatedly. One of the biggest issues was transport around the resort. The hotel is built on a steep hillside, with many villas located far below the main reception, restaurants, and pool areas. We stayed in a lower villa area, and while the location was close to the beach, access to the main facilities was difficult with a pram and young children. Buggies were in very short supply throughout the stay, with waits often 20–30 minutes or more. Walking uphill was challenging, especially with children. Housekeeping was another major frustration. On more than one occasion, despite requesting cleaning and contacting reception multiple times, the room was still not serviced by late afternoon or even evening. Basic items such
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eksepsjonelt. Alle fasiliteter. Flott basseng, restauranter, frokost. Noen forglemmelser ved bestilling ved basseng og beach club, men ellers topp!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ Wir hatten einen wirklich sehr schönen Aufenthalt und können das Hotel insgesamt uneingeschränkt empfehlen. Die gesamte Anlage ist modern, hochwertig und sehr gepflegt. Besonders begeistert haben uns der große Pool, der wunderschöne Strandbereich und der stilvolle Beach Club. Ein absolutes Highlight ist der direkt angrenzende Golfplatz – für Golfer einfach perfekt. Die Verbindung zwischen Hotel, Beach Club und Golfplatz mit den Golfcarts funktioniert hervorragend und macht den Aufenthalt besonders komfortabel. Auch für Familien ist das Hotel sehr gut geeignet. Unsere Kinder hatten viel Spaß, unter anderem mit dem Spielebereich mit Flipper, Nintendo Switch und PlayStation. Das Team war während unseres Aufenthalts stets freundlich und bemüht. An einigen Stellen merkte man jedoch, dass sich das Personal noch einspielen muss. Vor allem in den Restaurants kam es teilweise zu längeren Wartezeiten und der Service wirkte noch nicht immer perfekt organisiert. Wir sind aber überzeugt, dass sich dies mit zunehmender Erfahrung schnell verbessern wird. Insgesamt ist das Hotel eine echte Bereicherung für die Region und wir kommen sehr gerne wieder. Vielen Dank für die schöne Zeit!
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is been a while since i stayed in a hotel like use to be. This hotel the staff treats you like a king. The make feel like royalty. Also is very difficult to fine such a good 5 star hotel that is pet friendly. I will be back probably forever end ever. 🤗🤗 I want to give special thanks TO EVERYONE. But hande the girls from the from desk are extremely wonderful. But again Everyone is. Thank you!!
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed 1 week, paid 20k$ for a 3 bedroom Suite, pool was not usable as full of algae, when complained they tried to clean it and then the water was dirty. Houskeeping is inconsistent, one day they have a trun down, the other day not, breakfast is sometimes a zoo, everyone running around and waiting times of 10-15min for a coffee, cold coffee.. building is nice, staff has zero passion to make your stay nice and if you complain not much happens.
Stayed 8 nights in Jun 2026