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SureStay Hotel by Best Western San Rafael

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Rafael

A hotel room with two beds, a desk, and a window with curtains.
A hotel entrance with a covered driveway, a sign for 'SureSt Hotel', and a view of parked cars.
A hotel room with a bed, a desk, a chair, a TV, and a mirror.
A modern bathroom with a black countertop sink, a mirror, and a shower area with a towel rack.
A residential area with a well-maintained lawn, a palm tree, and a house with a tiled roof and a metal fence.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $135
$121 nightly
$135 total
Total with taxes and fees
Aug 2 - Aug 3

Explore the area

View in a map
865 Franciso Blvd East, San Rafael, CA, 94901
  • Place, Marin Country Mart
    ‪2 min drive‬
  • Place, Mission San Rafael Arcangel
    ‪3 min drive‬
  • Place, Dominican University of California
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, and a bathroom.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, and a bathroom.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, two framed artworks, and a bathroom visible through an open door.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A neatly made bed with a wooden headboard, a bedside table, and two framed artworks on the wall.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a television, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a desk, and a window with curtains.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a chair, a window with curtains, and a framed picture on the wall.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk, and a chair. There are two framed pictures on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

San Rafael

With a stay at SureStay Hotel by Best Western San Rafael in San Rafael (Canal), you'll be within a 5-minute drive of San Francisco Bay and Mission San Rafael Arcangel. .This hotel is 10.4 mi (16.8 km) from Muir Woods National Monument and 12.3 mi (19.7 km) from Presidio of San Francisco.

What's nearby

  • San Rafael Pacifics Albert Park - 2 min drive - 1.3 miles
  • Marin Country Mart - 2 min drive - 1.4 miles
  • Mission San Rafael Arcangel - 3 min drive - 1.6 miles
  • Dominican University of California - 3 min drive - 1.8 miles
  • Marin History Museum - 3 min drive - 1.8 miles

Getting around

  • Berkeley Station - 18 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive

Restaurants

  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Picante - ‬12 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Yu Shang - ‬9 min walk

About this property

SureStay Hotel by Best Western San Rafael

SureStay Hotel by Best Western San Rafael offers 32 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LED televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 32 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary self-serve breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.6
Rating 10 - Excellent. 223 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 232 out of 1002 reviews
Rating 4 - Poor. 149 out of 1002 reviews
Rating 2 - Terrible. 149 out of 1002 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed and room was good size.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Sherry

Disliked: Amenities
I wouldn’t stay here again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Aaron

Liked: Amenities
Nice inside rooms.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness
Parking was good. There wasnt a real breakfast. Just coffee and juice and a pre-packaged pastry. Very miss leading.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let me check in @9am after working night shift and that is very considerate of them. Good thing the room was available at that time. The room itself is clean and tidy. Has a refrigerator and microwave. Overall my stay was very comfortable!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

meagan

Liked: Cleanliness, staff & service, amenities
Clean and welcoming
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing is that the ice machine was not working. other than that it was a great stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable! Loved the amenities which was just what I needed and the staff was very nice! Would certainly stay again! Thanks so much!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

MerLynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Yes
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

meagan

Liked: Cleanliness, staff & service, amenities
Yes, clean and helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient nice family run
Stayed 3 nights in May 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with our stay. Staff were extremely friendly and accommodating.
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Leanne

Disliked: Property conditions & facilities
You can stand the middle of the room and slant yourself because of the ground being uneven, we stayed on the second floor.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Best bed we’ve ever had in a motel. Great nights sleep.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Megumi

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, room was very clean.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

MURTAZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful. The room was clean neat and location was very convenient. Excellent place.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lynn

Yes
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service
Very modest motel, but meticulously clean with a good staff.
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

Gregory

Disliked: Staff & service, amenities
Commercial area
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, affordable place

A nice little hotel, very clean
Stayed 2 nights in Aug 2024