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Hyatt Centric San Juan - Isla Verde

4.0 star property

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Photo gallery for Hyatt Centric San Juan - Isla Verde

Property amenity
View from room
In-room safe, individually decorated, individually furnished
Lobby sitting area
Beach/ocean view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning
$253
$232 nightly
$253 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
8020 Tartak Street, Isla Verde, Carolina, 00979
  • Place, Carolina Beach
    ‪4 min walk‬
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Balneario de Carolina
    ‪2 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Poolside

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Poolside

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Accessible Bathtub

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Pool View

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Pool | Outdoor pool

Room, 2 Queen Beds, Balcony

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Carolina

A stay at Hyatt Centric San Juan - Isla Verde places you in the heart of Carolina, a 3-minute drive from Isla Verde Beach and 5 minutes from San Jorge Children's Hospital. .This hotel is 3.6 mi (5.8 km) from The Mall of San Juan and 3.9 mi (6.3 km) from Jose Miguel Agrelot Coliseum.

What's nearby

  • Carolina Beach - 4 min walk - 0.3 miles
  • Isla Verde Beach - 4 min walk - 0.3 miles
  • Pine Grove Beach - 12 min walk - 0.7 miles
  • Balneario de Carolina - 2 min drive - 1.3 miles
  • Puerto Rico Convention Center - 9 min drive - 5.7 miles

Getting around

  • Domenech Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 19 min drive

Restaurants

  • ‪La Cueva Del Mar - ‬5 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Pizza City - ‬9 min walk
  • ‪Lifeguards Of The Reef - ‬6 min walk
  • ‪Wendy’s - ‬4 min walk

About this property

Hyatt Centric San Juan - Isla Verde

Hyatt Centric San Juan - Isla Verde offers 223 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 223 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite at Alba, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in Carolina? This hotel has 16000 square feet (1486 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Alba - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Espresso Lab - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Secured, uncovered self parking on site (USD 8.92 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Alba
  • Espresso Lab

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 48
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room bottled water
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Uncovered self parking fee: USD 8.92 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 48 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel Hotel
Verdanza Hotel Carolina
Verdanza Hotel San Juan
Verdanza Hotel Hotel Carolina

Hyatt Centric San Juan - Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 104 out of 156 reviews
Rating 8 - Good. 22 out of 156 reviews
Rating 6 - Okay. 16 out of 156 reviews
Rating 4 - Poor. 5 out of 156 reviews
Rating 2 - Terrible. 9 out of 156 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Albie

Liked: Amenities
Hot tub was cold
Stayed 3 nights in Jan 2026

10/10 Excellent

Nasia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was wonderful! Will return for future stays !
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean property. Front desk still needs a little more training. The resort fee was really high not sure what this fee gives you.
Stayed 5 nights in Dec 2025

2/10 Terrible

Giovanna

Stayed 2 nights in Dec 2025

2/10 Terrible

Angela

Stayed 5 nights in Dec 2025

6/10 Okay

Jeniece

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was okay. No activity whatsoever. Plenty of unused space where we could’ve went to vape out of view of other guests but no vaping/smoking on site. The staff was kind. Rooms and facilities/grounds were very clean which we appreciated but we would’ve chose somewhere else if we knew the property was smoke free which I get keeping your guests in a clean air environment but still, it wasn’t for us and was inconvenient for us to go all the way off the property and we didn’t find out about the policy until the day before we checked in. Wish we knew in advance otherwise we would’ve chosen another hotel. Dog friendly. Highlight was the 5/10 minute shuttle ride to the beach club for lunch/dinner that had an adult pool and nice beach on their site. Small Casino across the street from hotel. The hotel was super close to the airport. Ubers were plentiful. It was also close to the 24 hour convenience store and a lot of restaurants within walking distance. The beach is across the street so that was nice. It wasn’t beachfront though as it appeared online. The hotel bar was out of ingredients for pina coladas and other popular drinks so we again had to go off site. It was family friendly for sure but nothing to do on the property itself even for small kids. Nothing. The pool was clean. The whirlpool was not warm/hot. Not warm enough to be relaxing so we didn’t even use it. It’s a hotel for travelers who want a quiet stay close to the beach and amenities within walking distance.
Stayed 4 nights in Dec 2025

2/10 Terrible

DAVID

Disliked: Staff & service, amenities
This so-called recently renovated room was in terrible disrepair. The push button shower button came out and hit my wife's. When we reported this to the desk, the receptionist, Edgar, was rude and patronizing. He said they would make an adjustment on our bill, but they never did. The air conditioner made loud noises through the night. There was not enough toilet paper in the room, and we had to ask 3 times for more. Finally, a fellow came, never said a word and acted extremely put upon that he had to deliver it. One little chair and a tiny pedestal table.That was it.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jason Allan

Disliked: Staff & service
My Rolex Submariner watch was stolen from my hotel room while my daughter and I stepped out for a couple hours and after I made an official report with the hotel the only thing the hotel staff told me was to call the police. I understand that may be protocol but that wasn’t going to get my watch back and they offered me absolutely nothing except that. The head of security knows full well I was telling him the absolute truth. I will never book with Hyatt again. As you can see I book fairly often and clearly am not in search of any freebies but to not offer a single thing to me is beyond unacceptable.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean room
Stayed 3 nights in Dec 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Lysandra

Stayed 2 nights in Dec 2025

10/10 Excellent

Grabiel, riverview

Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Stayed 1 night in Dec 2025