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Get an overview of this hotelBayside San Juan hotel in Isla Grande, walk to Puerto Rico Convention Center

Popular highlights

Free WiFi
Outdoor pool
Business center
Laundry facilities
Smoke-free property

With a stay at Sheraton Puerto Rico Hotel & Casino in San Juan (Isla Grande), you'll be steps from Puerto Rico Convention Center and 14 minutes by foot from Pan American Pier.

This 4-star hotel is 0.9 mi (1.4 km) from Condado Beach and 2.4 mi (3.9 km) from Port of San Juan.

Make yourself at home in one of the 503 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature spring water baths and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy Asian cuisine at District Lounge&Sushi Bar, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in San Juan? This hotel has facilities measuring 35,000 square feet (3 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Sheraton Puerto Rico Hotel & Casino

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Puerto Rico Hotel & Casino features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and limo/town car service. Event facilities measuring 35,000 square feet (3 square meters) include a conference center. This business-friendly hotel also offers a casino, spa services, and a terrace. Parking is available onsite for a surcharge.

Sheraton Puerto Rico Hotel & Casino is a smoke-free property.

  • Elevator/lift 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Limo or Town Car service available 
  • Valet parking (surcharge) 
  • Outdoor pool 
  • Computer station 
  • Conference space size (meters) - 3 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Snack bar/deli 
  • Pool umbrellas 
  • Total number of rooms - 503 
  • Number of floors - 12 
  • Number of buildings/towers - 1 
  • Casino 
  • Number of bars/lounges - 3 
  • Full-service spa 
  • Conference space 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Year Built - 2009 
  • Coffee shop or café 
  • Free WiFi 
  • Free wired Internet 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of restaurants - 5 
  • Conference space size (feet) - 35,000 
  • Ballroom 
  • Laundry facilities 
  • Beach towels 
  • 24-hour fitness facilities 
  • Television in common areas 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Soundproofed rooms 
  • In-room climate control (air conditioning) 
  • Free local calls 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Spring water bathtub 
  • Bathtub or shower 
  • Iron/ironing board 
  • Desk 
  • iPod docking station 
  • Blackout drapes/curtains 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • Free wired Internet 
  • In-room safe (laptop compatible) 
  • Number of bathrooms -  
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Flat-panel TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.

District Lounge&Sushi Bar - This lobby lounge specializes in Asian cuisine and serves dinner and light fare. Happy hour is offered.

Pool Bar & Grille - This poolside restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Choices Restaurant - This family restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Metropol Restaurant - This family restaurant specializes in Cuban cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Texas de Brazil - This steakhouse specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby 
  • Golfing nearby 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Cave exploring/spelunking nearby 
  • Skydiving nearby 
  • Windsurfing nearby 
  • Ziplining nearby 
  • Bicycle rentals nearby 
  • Ecotours nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Scuba diving nearby 

Spa Services

Zen Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open select days.

  • Number of treatment rooms 11 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sauna in spa 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs and cats only
  • 2 per room (up to 40 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

Cash or credit card deposit required

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: USD 100.00 per night
  • Resort fee: 17.76 percent of room rate
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD $10.00 and USD $25.00 per person (approximately)
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Refrigerator fee: USD 25 per night
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sheraton Puerto Rico Casino
  • Sheraton Puerto Rico Hotel & Casino
  • Sheraton Puerto Rico Hotel And Casino
  • Sheraton Puerto Rico Hotel San Juan
  • Sheraton Puerto Rico Hotel Casino San Juan
  • Sheraton Puerto Rico Hotel Casino
  • Sheraton Puerto Rico Casino San Juan
  • Sheraton Puerto Rico Hotel San Juan

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


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