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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, 1 King Bed, Balcony, Bay View
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Executive Suite, 1 King Bed, Non Smoking, City View
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Traditional Room, 2 Double Beds, Non Smoking
Room with view
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Traditional Room, 1 King Bed, Non Smoking
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 2 Double Beds, Non Smoking, Bay View
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Room, 1 King Bed, Non Smoking, Bay View
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, 1 Bedroom, Non Smoking, View
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 2 Double Beds, Balcony, Bay View
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 Bedroom, Non Smoking, Bay View
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed, Non Smoking
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Presidential Suite, 1 King Bed, Balcony, Bay View
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Bayside San Juan hotel in Isla Grande, walk to Puerto Rico Convention Center

Popular property highlights

Free WiFi
Pets allowed
Outdoor pool
Business center
Laundry facilities

With a stay at Sheraton Puerto Rico Hotel & Casino in San Juan (Isla Grande), you'll be steps from Puerto Rico Convention Center and 14 minutes by foot from Pan American Pier. This 4-star hotel is 0.9 mi (1.4 km) from Condado Beach and 2.4 mi (3.9 km) from Port of San Juan.

Make yourself at home in one of the 503 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature spring water baths and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a 24-hour fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy Asian cuisine at District Lounge&Sushi Bar, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 6 AM to 11 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in San Juan? This hotel has facilities measuring 35,000 square feet (3 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan, 00907

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Puerto Rico Hotel & Casino features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and limo/town car service. Event facilities measuring 35,000 square feet (3 square meters) include a conference center. This business-friendly hotel also offers a casino, spa services, and a terrace. Parking is available onsite for a surcharge.

Sheraton Puerto Rico Hotel & Casino is a smoke-free property.

  • Elevator
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Private beach nearby
  • Outdoor pool
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Computer station
  • Conference space size (meters) - 3
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 503
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Casino
  • Number of bars/lounges - 3
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2009
  • Coffee shop or café
  • Free WiFi
  • Free wired Internet
  • Smoke-free property
  • Number of slot machines - 448
  • Number of gaming tables - 18
  • Number of VIP gaming rooms - 1
  • Casino floor size square feet - 21000
  • Casino floor size square meters - 1951
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 5
  • Ballroom
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • 24-hour fitness facilities
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Sheraton Puerto Rico Hotel & Casino offers 503 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, spring water baths, bathrobes, and designer toiletries. This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Free wired Internet
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • iPod docking station
  • Bathtub or shower
  • Free cribs/infant beds
  • Spring water bathtub
  • Microwave (surcharge)
  • Refrigerator (surcharge)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.

District Lounge&Sushi Bar - This lobby lounge specializes in Asian cuisine and serves dinner and light fare. Happy hour is offered.

Pool Bar & Grille - This poolside restaurant specializes in Latin American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Choices Restaurant - This family restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Metropol Restaurant - This family restaurant specializes in Cuban cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Texas de Brazil - This steakhouse specializes in Brazilian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Zen Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open select days.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 150 per accommodation, per stay
  • Dogs and cats only
  • 2 per room (up to 70 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Cash or credit card deposit required

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: 17.76 percent of room rate

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 25.00 for adults, USD 12.00 and USD 12.50 for children (approximately)
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sheraton Puerto Rico Casino
  • Sheraton Puerto Rico Hotel & Casino
  • Sheraton Puerto Rico Hotel And Casino
  • Sheraton Puerto Rico Hotel San Juan
  • Sheraton Puerto Rico Hotel Casino San Juan
  • Sheraton Puerto Rico Hotel Casino
  • Sheraton Puerto Rico Casino San Juan
  • Sheraton Puerto Rico Hotel San Juan
  • Sheraton Puerto Rico Juan
  • Sheraton Puerto Rico Hotel & Casino Hotel
  • Sheraton Puerto Rico Hotel & Casino San Juan
  • Sheraton Puerto Rico Hotel & Casino Hotel San Juan

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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