Residence Inn by Marriott San Juan Isla Verde

3.5 star property

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Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby lounge
Lobby lounge
Restaurant
Point of interest
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Housekeeping
$310
$284 nightly
$310 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

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6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Place, Isla Verde Beach
    ‪5 min walk‬
  • Place, Carolina Beach
    ‪8 min walk‬
  • Place, Balneario de Carolina
    ‪16 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

Suite, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)
  • 549 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

7.8 out of 10
Good
(10 reviews)
  • 549 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(207 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

8.8 out of 10
Excellent
(86 reviews)
  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(48 reviews)
  • 420 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

8.0 out of 10
Very good
(14 reviews)
  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Carolina

A stay at Residence Inn by Marriott San Juan Isla Verde places you in the heart of Carolina, a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort. .This hotel is 4 mi (6.5 km) from Jose Miguel Agrelot Coliseum and 5.2 mi (8.3 km) from Condado Beach.

What's nearby

  • Isla Verde Beach - 5 min walk - 0.3 miles
  • Pine Grove Beach - 7 min walk - 0.4 miles
  • Carolina Beach - 8 min walk - 0.5 miles
  • Balneario de Carolina - 16 min walk - 0.9 miles
  • Port of San Juan - 10 min drive - 7.2 miles

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Karaya - ‬4 min walk
  • ‪Alelí Restaurant - ‬4 min walk
  • ‪Metropol Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

Hotel with 2 outdoor swimming pools, 9-minute walk to Carolina Beach
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 231 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Reviews

Residence Inn by Marriott San Juan Isla Verde Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1431 out of 2296 reviews
Rating 8 - Good. 441 out of 2296 reviews
Rating 6 - Okay. 237 out of 2296 reviews
Rating 4 - Poor. 103 out of 2296 reviews
Rating 2 - Terrible. 84 out of 2296 reviews

Reviews

10/10 Excellent

Estefany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy lindo y limpio. La pasé de maravilla.
Stayed 5 nights in Aug 2025

10/10 Excellent

Grecg

Stayed 1 night in Sep 2025

8/10 Good

Sarika, San juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Sep 2025

8/10 Good

Sarika, San juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girl trip

Very nice new hotel clean and great stay
Stayed 1 night in Aug 2025

2/10 Terrible

Maribel

Traveled with family
Disliked: Staff & service

Customer Service/Food ill Guest

Unfortantly our experience was horrible. Food at the restaurant was so oily, no flavor, and not what was beibg promoted for $35. We purchased 3 beers @ $8 there were so hot like they were just stocked..I requested a cup with a few ice cubes since the beer was undrinkable and it was served in a cup that had a bug in the cup. Never once was either the young lady orvthe young man who attended us apoligized or called for a manager to further disvuss. Instead they were looking for excuses and walked away from the bar area completely. Food was barely touched. Customer Service was poor. No one offered to replace the beer or apologize for the food that was so dark from the old oil. I also asked why wasn't receipt showing the $17.50 credit they offer credit that was offered she could'nt explain. You are charged $45 for amenities, but they don't take into consideration check in time is at 4 and due to lateness & weather who actually enjoys the small pool they offer. Sky high rate and that fee doesn't even include 2 complimentary water in the room. We exited the hotel and found a restaurant right across the street who appreciated our business and provided amazing customer service and greet food for 50% less the cost. Last thing when we made our way back to our room very disappointing when we called front desk and asked if they can send someone to assist us with a bottle opener as our kitchen did not provide one, there response was come down and will open them for you. Horrible.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Love it
Stayed 4 nights in May 2025

10/10 Excellent

Gabriella

Stayed 3 nights in Aug 2025

4/10 Poor

Odette

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were leaks all around the property causing my room to feel moldy and everything felt like a wet feeling, like the towels, the sheets, the bed, and a bad humid smell. I also did not like being surprise with the $45 daily resort fee, I already paid an expensive fee for this room so this “fee” is ridiculous when I did not need the restaurant credit or bar. I will never book this hotel again because of that fee, no need when other tons of hotels don’t charge this fee.
Stayed 3 nights in Sep 2025

10/10 Excellent

Beatriz de

Stayed 2 nights in Sep 2025

10/10 Excellent

Jachira, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 4 nights in Aug 2025

8/10 Good

Valerie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids pool bucket not on and showers cannot use due to construction
Stayed 5 nights in Aug 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and atmosphere

This hotel was extremely clean, conveniently accessible, and had a very laid-back vibe. I would recommend it for anyone seeking a central location to travel from on the island. It is conveniently located near all the major attractions in San Juan and numerous restaurants.
Stayed 3 nights in Aug 2025

6/10 Okay

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hallway with mildew smell.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jai

Liked: Staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. The staff was helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and rooms are really clean.
Stayed 5 nights in Aug 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Rosaline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marriott Isla Verde

Near and easy to get to from airport. Definitely family friendly with varied options for breakfast. Kids enjoyed outdoor pools. Room was clean and staff was friendly and helpful.
Stayed 3 nights in Aug 2025

8/10 Good

Charles

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows are way too soft and are NOT supportive. Our room also smelled very stale. It took 3 phone calls to get items we asked for. Great breakfast, and bar food. Great service. Jorge is great! Great location. Room service would be great!
Stayed 4 nights in Aug 2025

10/10 Excellent

Roberto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff was friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Reinel

Traveled with family
Liked: Staff & service, amenities
The room smells and the carpet is dirty. The refrigerator doesn't work only freezer.
Stayed 5 nights in Aug 2025

6/10 Okay

Jabril

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The ambiance in the lobby is beautiful the pool was nice and so were the drinks at the bar. The staff were welcoming and nice as well. The only issues were the room amenities, the bathroom smelled like sewage and had mold on the wall, lighting switch, and rims of the sink. When I ran the shower the toilet started to make bubbling noises and we could see the bubbles constantly jumping. There was rust on almost everything metal in the room, the cabinet handles in the bathroom and the lamps. It smelled like dust and mold in the room once we turned the AC down and couldn’t really do anything about it. I also reserved a king sized bed and got a connecting room with a full or queen sized, I would know because I have a king sized bed at home. There were also brown droppings of things under the sheets that I also took photos of. I would say the property “looks” appealing downstairs but the rooms aren’t the best quality.
Stayed 2 nights in Aug 2025

6/10 Okay

Jose

Business traveler
Stayed 4 nights in Aug 2025