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CheapTickets Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Suite, 1 King Bed (Infanta)
Room with view
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Honeymoon Suite, 1 King Bed
Room with view
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 Queen Bed (Envoy)
Room with view
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Queen Beds (Deputy)
Room with view
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed (Chancellor)
Room with view
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite (Emissary)
Room with view
1 King Bed 2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 2 Queen Beds
Room with view
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
3.5-star San Juan hotel in Old San Juan, walk to San Juan Gate

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Outdoor pool
24-hour business center

With a stay at Palacio Provincial in San Juan (Old San Juan), you'll be within a 5-minute walk of San Juan Gate and San Juan Cathedral. This hotel is 0.4 mi (0.7 km) from Port of San Juan and 0.3 mi (0.5 km) from La Fortaleza.

Make yourself at home in one of the 43 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.

At Palacio Provincial, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from January 1 2020 to January 6 2020 (dates subject to change).

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center.

Public areas are equipped with complimentary wireless Internet access. This San Juan hotel also offers an outdoor pool, a rooftop terrace, and spa services. Onsite parking is available (surcharge).

Palacio Provincial is a smoke-free property.

  • Safe-deposit box at front desk
  • Library
  • Bar/lounge
  • Luggage storage
  • Proposal/romance packages available
  • Elevator
  • Rooftop terrace
  • Breakfast available (surcharge)
  • 24-hour business center
  • 24-hour front desk
  • Restaurant
  • Express check-out
  • Total number of rooms - 43
  • Uncovered parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Valet parking (surcharge)
  • Smoke-free property
  • Multilingual staff
  • Food and water bowls

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

Palacio Provincial offers 43 air-conditioned accommodations with safes and complimentary bottled water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Bed sheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Netflix
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Hulu
  • Streaming services
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Palacio Provincial has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Dogs only
  • Food and water bowls and pet-sitting services are available

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards and cash; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and cash. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Uncovered valet parking fee: USD 27 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Palacio Provincial Hotel
  • Palacio Provincial San Juan
  • Palacio Provincial Hotel San Juan

We should mention

Children 14 years old and younger are not permitted at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

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