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Luquillo Beachfront Villa with Ocean Views & Room to Relax

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Indoor spa tub
6 bedrooms, iron/ironing board, travel crib, free WiFi
Exterior
Hair dryer, towels
Beach nearby, beach towels

Reviews

8.8 out of 10
Excellent

Entire home

6 bedrooms4 bathroomsSleeps 144000 sq ft

Popular amenities

  • Ocean view
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
Luquillo, Luquillo
  • Place, Playa Fortuna
    ‪6 min walk‬
  • Place, Balneario La Monseratte
    ‪16 min walk‬
  • Place, Luquillo Beach
    ‪19 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪44 min drive‬

Room options

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About the neighborhood

Luquillo

Located in Luquillo (Playa Fortuna), this vacation home is within a 10-minute drive of Luquillo Beach and El Yunque National Forest. .This vacation home is 9.7 mi (15.7 km) from El Conquistador Golf Course and 2.8 mi (4.5 km) from Wyndham Rio Mar Golf Course.
View more Vacation Homes in San JuanOpens in a new window

What's nearby

  • Playa Fortuna - 6 min walk - 0.4 miles
  • Balneario La Monseratte - 16 min walk - 0.9 miles
  • Luquillo Beach - 19 min walk - 1.0 mile
  • El Yunque National Forest - 12 min drive - 6.2 miles
  • El Conquistador Golf Course - 23 min drive - 11.5 miles

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 40 min drive

Restaurants

  • ‪Kioskos De Luquillo - ‬17 min walk
  • ‪La Parrilla Restaurant - ‬12 min walk
  • ‪La Frutera Las Flores - ‬16 min walk
  • ‪Roca Taina - ‬18 min walk
  • ‪El Terruño Kiosko #20 - ‬14 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Luquillo Beachfront Villa with Ocean Views & Room to Relax

Villa Rosa – Luquillo is located right on the beach; the backyard leads straight onto the soft sandy beach and into the clear-blue ocean.
It is a 3 story house with lots of room for you to spread out and enjoy the beauty of Puerto Rico. The house has 5 bedrooms, 4 baths, fully equipped kitchen, living and dining room, and 2 large porches with to relax and enjoy the views.

There is a 3 Night minimum required over Holidays. Events are allowed but there is a fee to host an event at the property.

We are a self‑catering property, and our goal is to keep costs low while offering you a beautiful, comfortable place to enjoy your vacation.

Items We Provide:
Bath towels, Beach towels (feel free to bring extras if you prefer), Bedding, Dishes, Pots and pans, Glasses and cups, Iron and ironing board, Starter paper towel and starter toilet paper (please add more to your shopping list if needed), Two trash bags, Hair dryer

Items You’ll Need to Bring or Purchase:
Laundry detergent (HE only) and fabric softener, Shampoo, Conditioner, Bath soap, Body lotion, Toothpaste, Other personal toiletries, Additional toilet paper, Additional paper towels, Additional trash bags
1. SWIM AT YOUR OWN RISK.
2. AFTER SWIMMING IN THE OCEAN, USE THE OUTSIDE SHOWER TO RINSE OFF THE SAND.
3. DO NOT TAKE BATH TOWELS TO THE BEACH.
4. DO NOT TAKE DISHES, CUTLERY, OR STEMWARE TO THE BEACH.
5. TURN OFF THE LIGHTS WHEN YOU LEAVE A ROOM.
6. TURN OFF ALL A/C WHEN LEAVING THE HOUSE FOR THE DAY.
7. NO SMOKING/VAPING ALLOWED IN THE HOUSE OR NEARS THE DOORS AND WINDOWS. DISPOSE OF TRASH PROPERLY.
8. NO PETS OF ANY SIZE ALLOWED IN THE HOUSE WITHOUT PRIOR WRITTEN PERMISSION.
9. TO AVOID ANTS, DO NOT LEAVE FOOD OUT AND PLEASE PUT ALL TRASH IN THE CLOSED CONTAINER IN THE KITCHEN.
10. FEEL FREE TO USE THE LIBRARY OR LEAVE A BOOK BUT DO NOT TAKE OUR BOOKS WHEN YOU LEAVE.
11. MAKE SURE THE FRONT GATE IS CLOSED AT ALL TIMES TO KEEP OUT STRAY ANIMALS.
12. DO NOT FEED ANY ANIMALS, AND DO NOT LET THEM INSIDE THE HOUSE.
13. A $350.00 RE-KEY FEE WILL BE CHARGED IF ALL KEYS ARE NOT RETURNED UPON DEPARTURE.
14. KEEP THE DOORS SHUT TO KEEP THE HOUSE COOL AND INSECTS OUT. THIS INCLUDES THE DOORS TO THE SECOND FLOOR STAIRWAY AND BEDROOMS.
15. PLEASE PLACE ALL USED DISHES AND UTENSILS IN THE DISHWASHER AT THE END OF YOUR STAY.
16. ONLY THE GUESTS STAYING AT THE PROPERTY ARE ALLOWED AT THE HOUSE. NO PARTIES OR EVENTS ALLOWED IF THE EVENT FEE HAS NOT BEEN PAID.
17. PLEASE MAKE SURE THAT THE HOT TUB IS TURNED OFF WHEN NOT IN USE AND ESPECIALLY BEFORE GOING TO BED.
18. AND THE MOST IMPORTANT RULE....ENJOY YOUR STAY!!!
Make yourself comfortable in this air-conditioned vacation home, featuring a kitchen with a refrigerator and an oven. There's a private balcony or patio. Complimentary wireless internet access is available to keep you connected. Conveniences include a microwave and a coffee/tea maker.
Enjoy recreation amenities such as a hot tub or take in the view from a garden. Additional amenities at this vacation home include an arcade/game room and barbecue grills.
Breakfast is available for a fee.
Guests will find features like onsite parking.

Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Hot tub

Internet

  • Available in the house: Free WiFi

Parking and transportation

  • Car recommended
  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen island
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Breakfast available for a fee
  • Chef service
  • Dining table

Bedrooms

  • 6 bedrooms
  • Bedsheets provided

Bathroom

  • 4 bathrooms
  • Hair dryer
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • Books
  • Games
  • TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Fenced yard
  • Garden
  • Telescope

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Location highlights

  • In a village
  • Near an outlet shopping mall
  • Near the marina
  • Near the ocean
  • On a river
  • On the waterfront

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Golf
  • Kayak
  • Optional golf privileges
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Motor boating nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Swimming nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • Garden
  • Unit size: 4,000 square feet

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Rules

1. SWIM AT YOUR OWN RISK. 2. AFTER SWIMMING IN THE OCEAN, USE THE OUTSIDE SHOWER TO RINSE OFF THE SAND. 3. DO NOT TAKE BATH TOWELS TO THE BEACH. 4. DO

Pets

Pets not allowed

Children and extra beds

Children are welcome

Events

Events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events are allowed on site
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Property Registration Number 193482

We should mention

A car is recommended for transportation to and from this property

Property is also known as

157620
When we say Beach Front we Mean ON THE Beach Luquillo

Luquillo Beachfront Villa with Ocean Views & Room to Relax Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 95 reviews
Rating 8 - Good. 19 out of 95 reviews
Rating 6 - Okay. 6 out of 95 reviews
Rating 4 - Poor. 5 out of 95 reviews
Rating 2 - Terrible. 4 out of 95 reviews

7.8/10

Cleanliness

Reviews

Verified

10/10 Excellent

Judd F.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Host is amazing. The freshwater river is super cool too!
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Kayla H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beach stay

House was located right on the beach. Lots of room for our group of 11people. Property manager was nice and dropped off fresh mango’s.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Kent T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Incredible Locations - so fun!

This is a great, roomy property, literally on the beach. We had 14 people and it provided plenty of room & fun. The owners and the manager were easy to communicate with and quick to respond. The only thing we can suggest is to bring your own soap, shampoo & conditioner and hand towels.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Kelly F.

Liked: Check-in, communication, location

Puerto rico

The property manager was awesome. We had some bumps but it got worked out
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Lisa B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Incredible Location!

Can't beat this beautiful beach! There was plenty of space in the house and a magical "yard" that was the beach!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Geneice W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Vacation

The family vacation was great! The location of our stay on this beach front property made it even better! The property manager Tato was very hospitable and attended all of ours needs! If you have a large party and you are looking for a great beach front location this is a great stay!
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Shelley S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great winter getaway

While it is true that the house could use some freshening up, it checked all of our boxes: enough beds, baths, kitchen supplies, indoor and outdoor seating, and working AC units….and a to die for view. We truly enjoyed our stay
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Virginia L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Family Spot!

We had a great time at this comfortable and scenic beach house. We were a big group of 11 including several teens. We were able to spread out and everyone had a great time. The kitchen is spacious and the open layout was great for accommodating everyone as we had meals, played board games, and enjoyed family time. We would definitely return.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Rodney I.

Liked: Check-in, communication, location, listing accuracy

Stay amongst the locals.

We absolutely love this place! Right on the beach and plenty of room for everyone. Property manager was attentive to our needs and even brought us fresh mango’s from his yard. If ever we find our way back, we’re definitely going stay here again!
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Anderson J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent location and lodging

We arrived to a clean place. Manager was right across the street and any issues we had we taken care of right away. Location was just perfect right on the beach and in a quiet neighborhood. I can’t say enough about how great an experience this was. I definitely be going back again.
Stayed 4 nights in May 2021
Verified

10/10 Excellent

Alisha S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Family Vacation Location

Wonderful customer service between the owners and caretakers. A little tricky to locate the address, uber got a bit lost. Great opportunity to enjoy a house on the beach and be with the local Puerto Ricans. The property is clean and spacious. Again right on the beach, 30 minutes from the airport, 5 minWe will book again.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Quentin P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Beach Front Property

Our group had a great time staying here with enough rooms for everyone. The beach is the best part of the house, it could not be more convenient and the river a short walk away is an amazing view. The check in was very easy and Randy was a fantastic resource. he came by any time we needed something and even gave us some fantastic recommendations for the area.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Megan C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Would love to stay here again!

Great location to everything! The beach was beautiful and just down the beach is a river coming down from the rainforest. Its such a cool convergence. The Kioscos are very close and have the BEST food. El Yunque was beautiful. A must do for active families! Property manager made everything easy. Grocery store very near by. Loved our whole time there. The jacuzzi on the second level is a crazy luxurious experience.
Stayed 4 nights in Jun 2024
Archival

8/10 Good

Janine M.

Wonderful Stay

I had the pleasure of spending my vacation with my sister and her 10 friends in this beautiful home. The master suite was awesome and I absolutely loved the jacuzzi tub. The sleeper sofa and futon in the den/living room area helped us accommodate 2 unexpected guests (our parents who surprised my sister for her birthday). The property was well kept and has a groundskeeper who was readily accessible to us while we were there. The home is just a few steps from the beach. The beach during our stay was very quiet, almost private, which enjoyed tremendously. Hot tub, boogie boards, volleyball equipment and gas grill on hand for an extra special time on the grounds. Great home away from home. Would visit again!!
Verified

2/10 Terrible

AMPARO E.

Liked: Check-in
Disliked: Cleanliness, communication, location, listing accuracy

A nightmare

My worst stay ever. Dirty. Mold , broken thing , the host do not answer
Stayed 5 nights in Jul 2023
Verified

8/10 Good

Jason h.

Liked: Check-in, communication, location, listing accuracy

Big House at Affordable Rate

Our family of 12 had great time in PR and the home served us well. We were able to cook breakfast each morning and cook a few dinners together. The rooms all had AC and were large enough to be comfortable for each couple. With one bedroom on the ground floor it was perfect for our elderly grandmother. Everything was old and a bit worn but serviceable, and when considering the price and the location on the beach we were grateful to have found this home. I would say the bed linens could use updating and the pictures on this website should be updated to reflect what the current conditions are. That being said, it would not have changed our decision to stay there but it would have reduced some of the sour feelings for some family members. Overall the home helped us have a great time, create wonderful memories and we would consider returning.
Stayed 7 nights in Mar 2023
Verified

4/10 Poor

Victoria Q.

Liked: Check-in
Disliked: Cleanliness, communication, listing accuracy
This place is beyond neglected. The jacuzzi in the master bed would not drain. the two out door decks were "under construction", but really just broken. The Hot tub control panel was busted and would change temperature at random. There was no toilet paper in FOUR bathrooms, no trash bags. The beach toys were ALL broken and COVERED in mold. The bathroom showers were covered in hair and dirt. The downstairs bathroom shower heads were stiff and impossible for my 70 year old mother to turn. Various outlets were busted. This house was meant to sleep 10, but only three beach chairs and two were broken. Outdoor eating set had only two chairs. Random lights were flickering and the dining room light did not work at all. The air conditioner in the first floor leaks and their "solution" is to leave a towel hiding behind the couch to catch it. The only good thing was Tato, who manages the house for the owner. He was there to help explain the house when we arrived. The house is structurally beautiful but neglected, dirty, and broken. The neighborhood was nice and the beach beautiful.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Julie L.

Liked: Check-in, communication, location
Disliked: Cleanliness

Recent Stay

Great location on the beach. The local property manager, Tato, was outstanding and we can’t say enough positive things about him. The property is advertised as having a pool table, hot tub and ping pong table but they were in need of repair. The air conditioner units were loud and kept some family members awake. The property is right on the beach but we found only 4 rusted camp chairs; there were 11 members in our group. There is deferred maintenance; the toilet in the main bedroom leaked and and drains were slow to empty in the showers. The cleaning fee charged was not reflected in the way in which we found the house upon arrival. If investments were made to rectify these issues, we would be open to renting again.
Stayed 7 nights in Dec 2021
Verified

8/10 Good

Mason Jane M.

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication

Great for big familes

My extended family (13 people) rents a house every year for a reunion. This may be the best house yet for our purposes. The lay-out provided us with excellent common areas inside and on the breezy upper deck for socializing, dancing, and games, and the kitchen/dining room downstairs was great when we all cooked together. There are plenty of bathrooms, and the bedrooms are situated very well for privacy and for being set apart from the common areas -- this is important for times when someone wants to rest in their quiet room while everyone else continues to party! Having the pool table, ping-pong, croquet, etc. was also terrific. The swimming was a tad rough but not unmanageable, just a little intense for the younger kids; anyway, Luquillo Beach, which is gorgeous and has excellent facilities, was just a few minutes away. On the down side, we did have some issues with getting service from the property manager, although I've been told he was new on the job. The dishwasher was not working, but it was replaced almost immediately when we complained. All in all, it's a lovely house, and we'd do it again.
Stayed 9 nights in Dec 2019
Verified

10/10 Excellent

Miguel C.

Amazing family retreat grounds with very helpful staff!

We rented the property because we needed to bring the family together to a place where we can all retreat and reconnect. We arrived to PR two day after our schedule time due to plan cancelations but when we arrived all the stress from the traveling was gone when we open those doors. The property surpass our expectation. The multiple level is set perfectly to host large gathering and keep a good eyes on the little ones in the family. Having the beach right outside made it a beach day everyday and other bonus point. The nights on the second floor whether in the jacuzzi, playing pimpón or just seating on the open living room having conversation kept the family entertain and together all in one room. What can I said about the third floor living quarter. It was simile amazing. You must stay in the property to experience there are no words to descriptive it. We never turn on the TVs since we were too entertain with all the other amenities the property offer. If I had to described the time we had in the property,but if I would had to describe it I would said a religious experience. Highly recommend staying in the property, we are certainly coming back.
Stayed 7 nights in Aug 2018
Verified

6/10 Okay

Leona M.

Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy

Caretaker is best thing about this property

The property caretaker, Tato was awesome, owners not so much. It’s obvious the caretaker does all he can to manage this very run down house. The owners clearly haven’t spent any money on this place in years. So many things broken down. Tato had to fix so many things while we were there, including the main AC unit which stopped working several times. It clearly needs to be replaced. The jetted tub in the master never worked at all and kept turning on by itself making noise that Tato had to come fix. The furniture is so old that some of it smells bad. The only outdoor furniture are some beat up folding chairs. The owners sent me the wrong welcome package so I couldn’t even reach Tato initially. It’s obvious the owners care very little about this property. Owners are lucky to have Tato because without him, I can’t imagine this property getting rented because reviews would be horrible without him.
Stayed 5 nights in Jan 2022
Verified

2/10 Terrible

Abel B.

Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy

Not good

The property manager is the ONLY good thing about this place. He was kind and helpful. Thank you Tato! Other than that this place is NOT what is listed as. When we got there there was pubic hair all over each bathroom toilets, shower, sink, etc. My family and I had to go to the store to grab cleaning supplies to clean the whole house. Disgusting! The overall conditions of the house are terrible, nothing like the pictures online. False advertisements at its best! The house looks like not a penny has been put into it for years and years. Its a shame because there is so much potential in this house. This is a classic case of an owner that is not from PR, doesn't care about the property and only cares about getting paid. The kitchen appliances are terrible, the pool table needs to be thrown out, the toilets needs to be replaced, the house needs to be painted, windows needs to be cleaned, and much more. Overall is a nice place to spend time with family. But be aware you will be dealing with filth, insects, etc. Again, thank you Tato (Property Manager) for being nice, helpful and responsive.
Stayed 14 nights in Dec 2022
Verified

4/10 Poor

Ivonne D.

Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy

It has potential

We arrived in the middle of the night, and it was immediately obvious that things were not as advertised. The gate that is supposed to stay close was broken and the motor had been gone for a few days, so during our stay, the gate would stay open 27/7. The house is spacious and there were enough rooms for all of us, but the furniture, the linens, and the overall house needs to be deep cleaned and updated. When we got there the internet was not working, the owner and manager did respond quickly to this problem and a person from the cable company showed up on Monday to fix it. We also discovered there is no phone line in the house even when 2 phones are on display, one on the first floor and one on the second floor. The Jacuzzi was not working either and my understanding is that it had been out of commission for a while. In the pictures the second-story terrace facing the beach had screen or windows, it does not, the "windows", "screens" had been removed and the area is totally exposed. The Ping-pong table is cracked and unusable, the pool table on the first floor all the pockets are broken needs to be rebalanced and re-covered. The day before our departure there we had a water leak from the second floor to the area of the front door on the first floor- it looked like it was raining. It originated in one of the bathrooms above and is my understanding it was not the first time. The caretaker on site is wonderful and helpful- he tried his best to fix all these issues, but the maintenance issues seemed to be long-standing and need professional repair. The beach is wonderful, and the neighborhood is a working-class neighborhood, the neighbors were friendly and respectful. This house could be so much more with some maintenance and updating. My issue was mainly is not what is advertised, and I did mention this to the manager in one of our calls. I should explain that the group staying there included an industrial engineer who is used to putting facilities together, internationally, a physician, 2 public health professionals, and two lawyers so we as a group are very conscious of our environment. So, from the windows that have been caulked shut (you cannot open them), to the obvious presence of leaks in various parts of the house, broken furniture, an unusable second-floor terrace and old linens most of the issues are maintenance-related. Once again, the beach was wonderful, but the house needs some serious improvement. I will be forwarding the owner p
Stayed 9 nights in Aug 2021
Archival

4/10 Poor

Our personal experience in Feb 2009

I waited a few weeks after our trip before writing this review because I wanted to as objective as possible and not let any emotion to influence the review. Our party consisted of 9 adults with three children ranging from three to seven years old. First, the positives about the house: 1. Nice location with a marina only 15 minutes away and San Juan about a 40 minute drive. 2. House is nicely furnished with a pool table, HDTV, each bedroom with an AC unit which works very well and of course the beach right in the back yard. House is in a reasonably clean state given the humidity and locale. 3. Carlos, the assistant, did come out mid week to rake up new leaves and clean up the outside. Now for the negatives: 1. Microwave broke down on the third day of stay. While the owner didn't specifically said it was somehow our fault, her quote was " It's funny how it stopped working when you guys came." It was not replaced for the remainder of our stay. We're talking about at most a $150 appliance and she'll have to replace it eventually anyway. 2. The downstair area has two AC unit. One was already malfunctioning on the night of arrival but the other unit was bigger and with it on, it was not a big deal. However, the second unit also gave out on our second night (sunday). We notified the owner the night. Now, there is a cool breeze and with the windows open, it was okay until you factor in 12 bodies generating heat with the TV and lights on and after a few hours, it did become slightly uncomfortable. Again, we told the owner of the problem on Sunday and given Monday was president's day and apparantly a holiday, she told us she would call someone tuesday morning. When nothing happened by wed, we called her. She told us she did call on Tuesday morning but when the repair person came out later that day, no one was home so they left and now can not come back until next week because they are so busy. First of all, when Carlos came out Thursday, he told us he called the number the owner gave him for the AC repair but it was not a correct number. Secondly, she never called us and told us we had to be there for the repairman and in addition, we don't think it was our responsibilities to be there for the serviceman. To summarize, there are inconsistencies with the owner's version of what happen and the bottom line is, the service should have been better.
Verified

4/10 Poor

Jose N.

Liked: Communication
Disliked: Cleanliness

Needs

I want to start by saying that the house is beautiful and has great potential. but it needs many updates, #1 the profile picture is not, the second floor is completely open, #2 housekeeping needs better cleaning, #3 the bedding and bath towels deteriorated and poor condition, we had to go to walmart to buy #4 the pool table in poor condition. And keep in mind that if you arrive after 3: pm check in they want to charge you a fee too. Despite the inconveniences we enjoyed our stay, it is a quiet neighborhood and accessible to many places.
Stayed 4 nights in Jul 2022

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