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La Capitana Old San Juan

Property class: 3

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Photo gallery for La Capitana Old San Juan

A hotel room with a bed, a nightstand, a lamp, and a view of the ocean through an open door.
A modern living room with a white sofa, a coffee table, and two wooden stools. There is a dining area with a table and chairs in the background.
A kitchen with wooden stools, a white countertop, and a microwave. There is a framed artwork on the wall and a globe on the table.
A room with a checkered floor, two white plastic chairs, a wooden table, and a view of the sea through an open door.
A living room with a sofa, a coffee table, a side table with books, and two wall-mounted mirrors.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
412 Calle Norzagaray, San Juan, San Juan, 00901
  • Place, Castillo de San Cristobal
    ‪1 min walk‬
  • Place, Calle Fortaleza
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪6 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪17 min drive‬

Room options

View all photos for Apartment, Balcony, Ocean View

A bedroom with a bed, a chair, a desk, and a window.

Apartment, Balcony, Ocean View

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Zen Atlantis Place

A neatly arranged bedroom with a bed, two pillows, a bedside lamp, and a framed artwork on the wall.

Zen Atlantis Place

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

With a stay at La Capitana Old San Juan, you'll be centrally located in San Juan, within a 5-minute drive of Port of San Juan and Pan American Pier. .This hotel is 2.3 mi (3.7 km) from Condado Beach and 2.9 mi (4.7 km) from Puerto Rico Convention Center.

What's nearby

  • San Juan National Historic Site - 1 min walk - 0.0 miles
  • Castillo de San Cristobal - 1 min walk - 0.1 miles
  • Calle Fortaleza - 3 min walk - 0.2 miles
  • Plaza de Armas - 6 min walk - 0.3 miles
  • Port of San Juan - 6 min walk - 0.4 miles

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪La Verguenza - ‬2 min walk
  • ‪Cafe Mallorca - ‬4 min walk
  • ‪Mercado La Carreta - ‬4 min walk
  • ‪El Jibarito - ‬3 min walk
  • ‪Caficultura - ‬4 min walk

About this property

La Capitana Old San Juan

La Capitana Old San Juan offers 11 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations have separate dining areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 20-inch flat-screen televisions come with cable channels. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 11 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include separate sitting areas and microwaves, and housekeeping is provided once per stay.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 20 for children

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [262 Calle Sol Old San Juan]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

La Capitana Old San Juan Hotel
La Capitana Old San Juan San Juan
La Capitana Old San Juan Hotel San Juan

La Capitana Old San Juan Reviews

Reviews

6.6
Rating 10 - Excellent. 41 out of 144 reviews
Rating 8 - Good. 26 out of 144 reviews
Rating 6 - Okay. 32 out of 144 reviews
Rating 4 - Poor. 22 out of 144 reviews
Rating 2 - Terrible. 23 out of 144 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room in the Zen Suite. Very clean . Kind staff. Pay attention to special instructions to retrieve keys for your stay .
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we arrived the whole city was having a water outage. We were devastated by the news of no running water! But with all that going on this still ended up being the best vacation that me and my girlfriend has ever been on!!! The staff was amazing, they made sure to keep bringing fresh water every day. This is by far the best location that you’re going to find! You can just come out your door and walk old San Jaun and be in the middle of everything! Location location location!! Now the best thing about the room would be the beautiful ocean view! Make sure to get the ocean view it’s a absolute must!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
it was alright….kitchen was cool to have. i wish there was ac in the living room…ac in the bedroom worked great though. the bathroom left much to be desired…if you fixed the bathroom and ac issue…y’all would be great. your staff was wonderful…which brought it up to 4/5.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Location
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Great location, huge room. Nice view from the patio. Internet didn’t work, no hot water, no towels. Three very steep, narrow flights of stairs to climb. You get what you pay for.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Awesome location beautiful views from the balcony
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. This is the second time we stay here an d you can’t beat the price
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
No hot water in shower. No wash cloth provided. We did have stove but no microwave. Only complaint really was the ice cold showers everyday. Even after being in the sun a cold shower isn’t exactly the most pleasant lol. All in all it was great. Location was perfect for old San Juan. And that balcony view was as sooooo beautiful. Waking up to waves and the street life.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Great location and walking distance from everything I’m Old San Juan
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. It was placed in a great part of Old San Juan. Allowed us to eat, visit, and shop comfortably. We had easy access to and from the airport. The staff was friendly, the coffee was delicious, and the roof top was enjoyable! Definitely recommend staying and enjoying the city!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fabulous location but be warned it’s a typical OSJ apartment - very narrow three story walk up. That said, the views were absolutely worth the effort lugging up my admittedly overpacked suitcases up those three flights. The photos on the listing are old, meaning the kitchen and bathroom are in desperate need of updating and refitting. If you can deal with some wear and tear, then the price can’t be beat. I’d stay here again. It was spacious, clean, and worth every penny.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The address they have online is not the real one is an abandoned building, i almost thought i was scammed. They are administrated by another hotel they finally answered the phone and i found out where i needed to go. Then they said that i should have gotten an email with details. I did not. The room was not that clean and there was a hole in the wall. I guess you get what you pay for.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A literal stones throw from San Cristobal!!

I rented this apartment on accident, and I couldn’t be more pleased. The place was amazing. It was so close to San Cristobal, and just a short walk to Del Morro. You won’t be disappointed.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Disliked: Amenities
Pictures showing the place to stay were not of the same place. Bathroom sink only had col water spigot. Hot water spigot had no running water. Tv did not work.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Parking not great if you rent a car. AC is cold. Bed is comfortable. Location so good. View is spectacular!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is for the Oceanside Room. View was spectacular! Location was excellent. Two of three staff were lovely and helpful, one went out of her way to make sure our stay was pleasant. The room was under maintained and stocked for the price. We chose in part for a kitchen, but it lacked amenities. For example, two forks, two coffee mugs, and two bowls were supplied for a room for four. We had one small steak knife for cutting, no hand towels, no hand soap in the bathroom, and the handle to the shower control fell off while in use. Frustrated, I went to open a bottle of wine and found the opener provided was broken as well. We purchased some items from the store to make our kitchen functional, something unexpected and we were trying to avoid. Other problems (though not necessarily hotels fault and not part of my rating) included that the water was shut off for several hours reportedly from city. The managing hotel offered a room with a working shower so was grateful for that. Internet was unreliable as well. Overall, we absolutely loved our view of the water and two castles, and we walked everywhere with ease. With simple cosmetic updates and small investment in amenities and maintenance, the room would become a disappointing experience to a wonderful one.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient place to stay. Two mins walk anywhere. Friendly staff, didn’t have a problem with anything. It was a 3 stories walk up. I liked the view. Best place ever.
Stayed 7 nights in Jul 2022
Verified review

6/10 Okay

Disliked: Cleanliness
The view
Stayed 4 nights in Sep 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This accommodation was not what we expected. It was very early and again did not meet our expectations according to the pictures that we seen we would request a full refund.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Ocean Views - It is an old building so you cannot expect perfect conditions. The main bedroom was also the living area, comfortable very large bed and good air conditioner. There was a 2nd bedroom that wasn’t needed by us but was good for drying the washing as it was so hot, in warmer weather it wouldn’t be possible to sleep in there. If it rained too hard water came under the door in the very hot room, but bath towels helped. The fridge and cooker were excellent, minimal cooking utensils. The stairs to get upstairs were narrow but doable by us. Great location, fantastic views. I would stay there again if the opportunity came up.
Stayed 7 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Big problem with ants. Needs updating inside. Only one key and you had to have key to come OR go because you could not open from the inside without key either, which is really hard with a group who won't necessarily be together all the time. The bed in the balcony bedroom groaned and sqeaked with every single move anyone made. Has a stove, but nothing to cook on it with, and no microwave. No hot water.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. We stayed for four nights and we requested bath towels and a soap through text. Text didn’t do anything so we had to go get towels. Location and the view from balcony were great. We killed 2 cockroaches in the bathroom.
Stayed 4 nights in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T GO THERE!

this place is absolutely NOT WORTH IT! no sea view as advertised on the pictures a narrow staircase to the 3rd floor (NO LIFT) the lobby is located FAR AWAR from the hotel itself There is no natural light in that apartment There is NO HOT WATER water is leaking from the roof SAVE YOUR MONEY. DO NOT GO THERE!
Stayed 3 nights in Aug 2025