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The Royal Sonesta San Juan

Property class: 4

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Photo gallery for The Royal Sonesta San Juan

Outdoor pool, open 7:00 AM to 9:00 AM, cabanas (surcharge)
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
Hypo-allergenic bedding, in-room safe, individually decorated
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
The current price is $491
$450 nightly
$491 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
5961 Isla Verde Avenue, Carolina, 00979
  • Place, Isla Verde Beach
    ‪4 min walk‬
  • Place, Carolina Beach
    ‪5 min walk‬
  • Place, Balneario de Carolina
    ‪19 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Ocean View (Mobility, Bathtub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View (Mobility, Bathtub)

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 348 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Club)

Room, 2 Queen Beds, Balcony (Club) | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Club)

7.4 out of 10
Good
(3 reviews)
  • 352 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Club)

9.6 out of 10
Exceptional
(5 reviews)
  • 352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Pool View

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View

9.2 out of 10
Wonderful
(10 reviews)
  • 348 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony, Ocean View

9.2 out of 10
Wonderful
(69 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(151 reviews)
  • Ocean view
  • 348 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 Queen Bed, City View

View from room

Junior Room, 1 Queen Bed, City View

  • 428 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 348 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Garden View

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 348 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(112 reviews)
  • City view
  • 348 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 348 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, City View (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (Mobility Accesible)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Ocean View (Mobility Accesible)

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Balcony

  • 352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Ocean View

Executive Room, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, City View (Junior)

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 King Bed with Sofa bed, City View (Junior)

  • City view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, 1 King Bed with Sofa bed, Ocean View

Presidential Room, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, individually decorated

Presidential Room, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 1070 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Double Beds, City View (Junior)

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 2 Double Beds, City View (Junior)

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Total with taxes and fees
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About the neighborhood

Carolina

With a stay at The Royal Sonesta San Juan in Carolina (Isla Verde), you'll be a 4-minute walk from Isla Verde Beach and 6 minutes by foot from Carolina Beach. .This beach resort is 4.1 mi (6.5 km) from Casino del Mar at La Concha Resort and 5.2 mi (8.4 km) from Condado Beach.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Isla Verde Beach - 4 min walk - 0.2 miles
  • Carolina Beach - 5 min walk - 0.3 miles
  • Pine Grove Beach - 9 min walk - 0.5 miles
  • Balneario de Carolina - 19 min walk - 1.0 mile
  • Port of San Juan - 10 min drive - 7.2 miles

Getting around

  • Domenech Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 6 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Mi Casita Restaurant - ‬1 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬3 min walk
  • ‪Lifeguards Of The Reef - ‬4 min walk
  • ‪24 MarketPlace - ‬1 min walk

About this property

The Royal Sonesta San Juan

The Royal Sonesta San Juan offers 398 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.
Make yourself at home in one of the 398 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite at Aleli Restaurant, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Carolina? This resort has 24000 square feet (2230 square meters) of space consisting of conference space and 16 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
Aleli Restaurant - Overlooking the pool, this restaurant serves breakfast and lunch.
Ocean Breeze - This beachfront restaurant specializes in Caribbean cuisine and serves lunch only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Karaya - This bar serves dinner only. Open daily.
La Bodeguita - Overlooking the garden, this coffee shop serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Akua Bar - This poolside bar serves lunch and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 36 for adults and USD 19.99 for children
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Akua Bar
  • Aleli Restaurant
  • Karaya
  • La Bodeguita
  • Ocean Breeze

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 36.00 for adults and USD 19.99 for children
  • Self parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1658 out of 2350 reviews
Rating 8 - Good. 361 out of 2350 reviews
Rating 6 - Okay. 190 out of 2350 reviews
Rating 4 - Poor. 60 out of 2350 reviews
Rating 2 - Terrible. 81 out of 2350 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sonesta exceeded my expectations. The property is super clean, the staff was friendly / extremely helpful, and it's in the perfect location. You can find authentic food within walking distance and the airport is just minutes away. The beach is clean and the water is clear. I would highly recommend this hotel to anyone who is visiting Puerto Rico.
Stayed 3 nights in Mar 2026

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities
Exceptional staff
Stayed 5 nights in Dec 2025

10/10 Excellent

ANdrew

Liked: Cleanliness, staff & service, amenities
Exceptional staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we had a great time very clean inside and out the pool was awesome jacuzzi very relaxing beach was step's away we would definitely recommend it
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Absolutely beautiful and great staff we will definitely be back!!!
Stayed 5 nights in Dec 2025

8/10 Good

Sherri

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Jan 2026

10/10 Excellent

Brionna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was so clean and the staff was so kind. The grounds were clean and well kept as well.
This is the view if you get a beach view room.
Stayed 3 nights in Jan 2026

6/10 Okay

Roberto

Stayed 3 nights in Jan 2026

8/10 Good

Jocelyn

Traveled with partner
Liked: Amenities, property conditions & facilities
The room was clean but not spotless, there was still hair in the shower from previous guests and a lot of dust around the little fridge area and the coffee machine didnt work. The room had a humid smell, not dirty but you could tell there was a weird smell. The staff was courteous. And the location was really nice. There is different dining options on site and bars with excellent drinks. I wish the pool was heated but it was still nice and clean. I really enjoyed the little restaurant along the beach and the towel service asl well. Overall it was a nice stay.
Stayed 4 nights in Jan 2026

8/10 Good

Claire

Traveled with group
-
Stayed 4 nights in Jan 2026

6/10 Okay

Nelson

Traveled with family
Liked: Cleanliness, property conditions & facilities
We were never given a full property run down/exclamation - so we found out where things were and what was happening as days went on. We were never informed of how much the breakfast buffet was as we missed a la carte breakfast by minutes. Paid F&B options are expensive and sometimes without informing you the price. A bottle of Champagne that we ordered was $215 dollars; when the day before I paid $100 off property at the T Mobile District. Bit of a slap in the face to not inform guests and/or have a menu price available. Our room was lovely, BUT - the bathroom kept flooding when we showered. The faucet - made more of a mess than it was useful. We left the property three times out of our four day stay, never once did valet services or a bell man offered to help us. The housekeeping team, while they would change our towels - they didn't change the linen. We noticed this on day three when unfortunately my wife PJ's bled/stained the sheets from the night prior. With that being said the nicest person and recognized us out of our stay was Joseph the bartender at the pool bar. 5 stars for him!
Evening Pool.
Double bed + garden view[luggage inside].
Stayed 4 nights in Jan 2026

10/10 Excellent

Janet Isabel

Stayed 2 nights in Jan 2026

8/10 Good

Matthias

Stayed 7 nights in Jan 2026

10/10 Excellent

Aimee

Stayed 2 nights in Dec 2025

4/10 Poor

Frederick, Sault Ste. Marie

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
A band was playing at night but all I heard in our room was the base-boom boom boom. The manager refused to come to our room to check it out nor to turn down the base or music. It was not a good holiday at a premium price.
Stayed 3 nights in Jan 2026

10/10 Excellent

Olena

Stayed 4 nights in Jan 2026

10/10 Excellent

Connie

Stayed 1 night in Jan 2026

10/10 Excellent

Kristopher

Stayed 1 night in Dec 2025

8/10 Good

jackie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The employees are friendly and the property is very clean. The available food on the property is good but not fancy. There is a gravel pathway between the pool and the ocean..... kinda rough on the feet. I would give 4.5 stars but this website only allows whole ones.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2026

10/10 Excellent

Naimah

Stayed 1 night in Jan 2026

10/10 Excellent

Amy L

Stayed 4 nights in Jan 2026

10/10 Excellent

alfredo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Staff
Room view
Room view
Swimup bar
Stayed 3 nights in Jan 2026

10/10 Excellent

Kelly Jean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable bed, we had an ocean side view with amazing sunsets. The beach was clean the water was warm and the guys were ready to set up an umbrella without wait. The staff were so helpful, friendly and accommodating. We will definitely be coming back!
Stayed 3 nights in Jan 2026

2/10 Terrible

Rubens Hiroyoshi

Traveled with family
Disliked: Staff & service
I complained to Dixy from the lobby that my room was not cleaned, and simply she didn’t help me and said there’s nothing they can do.
Stayed 2 nights in Jan 2026