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Aloft San Juan

3.5 star property

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Photo gallery for Aloft San Juan

Outdoor pool
Exterior
Bar (on property)
Lobby sitting area
Down comforters, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$246
$226 nightly
$246 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
300 Convention Boulevard, San Juan
  • Place, Distrito T-Mobile
    ‪1 min walk‬
  • Place, Puerto Rico Convention Center
    ‪1 min walk‬
  • Place, Sheraton Casino
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed

Down comforters, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

9.4 out of 10
Exceptional
(138 reviews)
  • 305 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down comforters, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(121 reviews)
  • 305 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Corner)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Corner)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Bay View

aloft, Suite, 1 King Bed, Bay View | Down comforters, in-room safe, desk, laptop workspace

aloft, Suite, 1 King Bed, Bay View

8.0 out of 10
Very good
(2 reviews)
  • Bay view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 305 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 305 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 305 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • 303 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 305 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 305 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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4.5 out of 5, Wonderful, 1,590 reviews
$219 nightly
The price is $239
May 6 - May 7
Total with taxes and fees
Hyatt Place San Juan

About the neighborhood

San Juan

With a stay at Aloft San Juan in San Juan (Santurce), you'll be steps from Puerto Rico Convention Center and 11 minutes by foot from Pan American Pier. .This hotel is 1.3 mi (2.1 km) from Condado Beach and 2 mi (3.2 km) from Port of San Juan.

What's nearby

  • Distrito T-Mobile - 1 min walk - 0.0 miles
  • Coca-Cola Music Hall - 1 min walk - 0.1 miles
  • Puerto Rico Convention Center - 1 min walk - 0.1 miles
  • Sheraton Casino - 3 min walk - 0.2 miles
  • Condado Beach - 2 min drive - 1.0 mile

Getting around

  • Roosevelt Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Medalla Arena - ‬4 min walk
  • ‪Metropol Restaurant & Bar - ‬3 min walk
  • ‪Pudge’s Pizza - ‬3 min walk
  • ‪Patria Yards - ‬5 min walk
  • ‪Sazon Cocina Criolla - ‬3 min walk

About this property

Aloft San Juan

Aloft San Juan offers 177 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 177 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Aloft San Juan has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Raised toilet seat (24 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.15 per accommodation, per night
  • Service fee: 2 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults, and USD 10.00 to 18.00 for children
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 902 out of 1190 reviews
Rating 8 - Good. 165 out of 1190 reviews
Rating 6 - Okay. 65 out of 1190 reviews
Rating 4 - Poor. 34 out of 1190 reviews
Rating 2 - Terrible. 24 out of 1190 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Omar

Business traveler
Liked: Cleanliness, staff & service
Excelente
Stayed 8 nights in Jan 2026

10/10 Excellent

LIZZ DEL MAR

Stayed 1 night in Dec 2025

10/10 Excellent

Idan

Stayed 3 nights in Jan 2026

10/10 Excellent

Wilson

Stayed 1 night in Jan 2026

4/10 Poor

Danavie

Disliked: Cleanliness, amenities
Room was not up to par. Wallpaper was peeling of the walls. Room looked like it needed a deep clean and it was not the room I originally booked.
Stayed 1 night in Jan 2026

10/10 Excellent

Joel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel with lot of stuff to do nearby
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Stayed 1 night in Jan 2026

8/10 Good

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean with wonderful staff. T-Mobile area was fun and enjoyable with family. Will definitely return!
Stayed 1 night in Jan 2026

10/10 Excellent

Maridolores

Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast food was meh.. location, staff, and overall experience was 5*.
Stayed 1 night in Jan 2026

4/10 Poor

teri

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jan 2026

10/10 Excellent

Tapan

Stayed 1 night in Dec 2025

10/10 Excellent

LISANDRA

Traveled with partner
Liked: Cleanliness, amenities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Cleanlines
Stayed 5 nights in Dec 2025

10/10 Excellent

Chad

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and walking distance to the convention center!
Stayed 4 nights in Jan 2026

8/10 Good

Agustin

Liked: Cleanliness, staff & service, amenities
Clean room smelled great. Great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and positioned perfectly for access to our cruise port.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was very friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Maik

Stayed 1 night in Jan 2026

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay ! Is our second one here. Great location and great staff !
Stayed 2 nights in Jan 2026

10/10 Excellent

Abiola, Cambria Heights

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Room was clean and beautiful
Stayed 1 night in Jan 2026

10/10 Excellent

ANA

Stayed 1 night in Jan 2026

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Jan 2026