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Urban Green Hotel & Suites

4.0 star property

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Photo gallery for Urban Green Hotel & Suites

Reception
Minibar, in-room safe, laptop workspace, soundproofing
42-inch flat-screen TV with cable channels, TV
Property entrance
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Place, Morazan Park
    ‪2 min walk‬
  • Place, National Theater
    ‪3 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | Minibar, in-room safe, laptop workspace, soundproofing

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(35 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Junior Suite, Ensuite

7.8 out of 10
Good
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Family Room, Ensuite

Minibar, in-room safe, laptop workspace, soundproofing

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | Minibar, in-room safe, laptop workspace, soundproofing

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

San José

With a stay at Urban Green Hotel & Suites, you'll be centrally located in San José, a 3-minute drive from Sabana Park and 5 minutes from National Stadium of Costa Rica. .This hotel is 5.4 mi (8.7 km) from Multiplaza Mall Escazu and 0.2 mi (0.4 km) from National Theater.

What's nearby

  • Morazan Park - 2 min walk - 0.1 miles
  • National Theater - 3 min walk - 0.2 miles
  • Central Park - 3 min walk - 0.2 miles
  • National Park - 7 min walk - 0.4 miles
  • Mercado Central - 7 min walk - 0.4 miles

Getting around

  • San Jose Procuradiria Museum Station - 12 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Cultura5 - ‬2 min walk
  • ‪Café La Mancha - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪La Vasconia - ‬2 min walk

About this property

Urban Green Hotel & Suites

Hotel with free breakfast, near Sabana Park
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a steam room and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.
Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and irons/ironing boards.
Be sure to enjoy recreational amenities including a steam room and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
A complimentary full breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Urban Green Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 243 out of 477 reviews
Rating 8 - Good. 125 out of 477 reviews
Rating 6 - Okay. 58 out of 477 reviews
Rating 4 - Poor. 24 out of 477 reviews
Rating 2 - Terrible. 27 out of 477 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cercano a todo
Stayed 1 night in Sep 2025

6/10 Okay

Miriam

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Property needs maintenance, breakfast was OK.
Stayed 4 nights in Sep 2025

10/10 Excellent

Julius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s situated in the old part of the city and area is a bit dirty.
Stayed 1 night in Sep 2025

8/10 Good

Scott, Princeton

Stayed 1 night in May 2025

10/10 Excellent

Scott, Princeton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property if you want to be in the downtown area. Close to everything. The internet didn’t work well in room 512. But the staff is actively working to upgrade the internet for that room. I enjoyed the spacious room and the breakfast was very good….with friendly workers.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sheila

Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Maspeth

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! I will be back
Stayed 4 nights in Jul 2025

4/10 Poor

Alex

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property had a moldy smell. AC was loud. Felt unclean the entire time I was there
Stayed 1 night in Jul 2025

10/10 Excellent

Scott, Princeton

Stayed 2 nights in Jul 2025

10/10 Excellent

Leticia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico
Stayed 1 night in Jul 2025

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bonito
Stayed 1 night in Jul 2025

10/10 Excellent

RANDALL, Lake Mary

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient location. One minute walk to Plaza Culture. Comfortable room. Friendly staff, wish I had gotten the males name to give him a kudos to his boss. Bilingual staff. Good breakfast with friendliest staff. Gym only had small amount of equipment but used Smart Fit nearby for $13 USD each day pass. Beautiful common areas that look very nice. Comfy bed and cold air conditioning.
Stayed 6 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Radames

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in excellent condition. The service and breakfast were good.
Stayed 5 nights in Jun 2025

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Stayed 1 night in Jun 2025

4/10 Poor

MEIR, FLUSHING

Business traveler
Disliked: Cleanliness, amenities
A. Elevator scary shaking B very very poor breakfast C corridor carpet stinking. D. Don’t go outside of hotel after 9 pm scary E. Pillows smell and hard
Stayed 1 night in Jun 2025

2/10 Terrible

tim

Business traveler
Disliked: Staff & service, property conditions & facilities
Awful experience. Room had no windows. Breakfast lamentable. Never agson
Stayed 1 night in Jun 2025

10/10 Excellent

Mathew

Traveled with partner
Nice spacious room for the price with good staff service and great food as well.
Stayed 1 night in May 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable
Stayed 4 nights in May 2025

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito el hotel, súper amplia habitación y muy buena atención
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very interesting architecture, the ceiling height is not very high, if you are 2.5 metres tall you may have problems. Other than this, everything is awesome.
Stayed 1 night in May 2025

6/10 Okay

George

Stayed 2 nights in May 2025

10/10 Excellent

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect, the stuff are so supportive, the parking in that area is amazing
Stayed 1 night in May 2025

10/10 Excellent

Angy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025