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Sheraton San Jose Hotel, Costa Rica

4.0 star property

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Photo gallery for Sheraton San Jose Hotel, Costa Rica

Outdoor pool, sun loungers
Lobby sitting area
Presidential Suite, 1 Bedroom, Terrace (Panoramic View) | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels
Reception
3 restaurants; breakfast, lunch, and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $129
$114 nightly
$129 total
Total with taxes and fees
Jul 4 - Jul 5

Explore the area

View in a map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203
  • Place, Multiplaza Mall Escazu
    ‪5 min walk‬
  • Place, Plaza Tempo
    ‪18 min walk‬
  • Place, Avenida Escazú Shopping Center
    ‪2 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower) | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed (Panoramic View, High Floor)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Panoramic View, High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, Mountain View

Club Room, 1 King Bed, Mountain View | Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, Balcony, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Balcony, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds (Panoramic View, High Floor)

Club Room, 2 Queen Beds (Panoramic View, High Floor) | Mountain view

Club Room, 2 Queen Beds (Panoramic View, High Floor)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds, Balcony, Mountain View

Club Room, 2 Queen Beds, Balcony, Mountain View | Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Balcony, Mountain View

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Suite, 1 Bedroom, Bathtub (Panoramic View)

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, Bathtub (Panoramic View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Bedroom, Terrace (Panoramic View)

Presidential Suite, 1 Bedroom, Terrace (Panoramic View) | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Presidential Suite, 1 Bedroom, Terrace (Panoramic View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Lobby
Hyatt Centric San José Escazú
San Rafael
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 398 reviews
$149 nightly
The price is $169
Jun 6 - Jun 7
Total with taxes and fees
Hyatt Centric San José Escazú

About the neighborhood

Guachipelin

When you stay at Sheraton San Jose Hotel, Costa Rica in San Rafael, you'll be connected to a shopping center, within a 5-minute drive of Multiplaza Mall Escazu and Multipark. .This casino hotel is 3.9 mi (6.2 km) from Sabana Park and 4.1 mi (6.6 km) from National Stadium of Costa Rica.

What's nearby

  • Multiplaza Mall Escazu - 5 min walk - 0.3 miles
  • Plaza Itskazú - 14 min walk - 0.8 miles
  • Plaza Tempo - 18 min walk - 1.0 mile
  • Multipark - 1 min drive - 0.5 miles
  • Avenida Escazú Shopping Center - 2 min drive - 1.4 miles

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪The Market - ‬9 min walk
  • ‪Zambra - ‬9 min walk
  • ‪Le Petit Chez Christophe - ‬8 min walk
  • ‪Gelatiamo - ‬8 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

Sheraton San Jose Hotel, Costa Rica offers 170 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 170 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and a steam room. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the shuttle (surcharge), which operates within 300 meters.
Enjoy Fusion cuisine at Roma, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Rafael? This hotel has 5651 square feet (525 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Roma - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Ivory Bistro - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Joker's - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 m
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CRC 15,868 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Ivory Bistro
  • Joker's
  • Roma

Things to do

  • 140 slot machines
  • 19 gaming tables
  • Billiards/pool table
  • Casino (193,752 square feet of space)
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bus station shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 8 to September 8:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CRC 46263 per pet, per night, plus a one-time cleaning fee of CRC 46263
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 15868 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 46263 per pet, per night plus CRC 46263 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Sheraton San Jose Hotel, Costa Rica Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 738 out of 1007 reviews
Rating 8 - Good. 170 out of 1007 reviews
Rating 6 - Okay. 54 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent love this hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rossy

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel to spend the night!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karla

Liked: Property conditions & facilities
Always good at the Sheraton..
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kuldip

Liked: Cleanliness, amenities, property conditions & facilities
Great room service Food quality for room service was excellent All staff was very friendly and courteous
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ramakant

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, amenities
Great facility, great service and great breakfast
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Yonatan

Liked: Cleanliness, amenities, property conditions & facilities
Great place!:) super good location!;) recommended!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

GUSTAVO

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, convenient location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dianne

Staff was courteous and helpful. Room was clean and well-equipped.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Makesi

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, the staff at in lobby and at the bar was amazing.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Muzaffar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms - clean bathrooms - tv channels in English & Spanish
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rochelle

Liked: Cleanliness, property conditions & facilities
Excellent staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Vicente

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with all the amenities
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing as was the service. I would DEFINETLY stay there again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ahmet Selim

Liked: Cleanliness, staff & service, amenities
Clean and safe
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little distance from the airport coming late night but warm welcome and excellent room and breakfast made us very happy. I definitely recommend!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente breakfast and location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

MIRIAM

Liked: Cleanliness, amenities, property conditions & facilities
Great clean and comfy room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service, the employees are the best love this hotel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Marta

Liked: Amenities
Great bed sheets and beds. Comfortable space in room. The Club is amazing! The food is very good. Upscale hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in San José

Great hotel with wonderful friendly staff. We had a lovely stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ahmet Selim

Liked: Cleanliness, staff & service, amenities
Calm and clean
Stayed 3 nights in Jan 2026

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