Check-in was disappointing. The receptionist did not appear sufficiently trained to present herself in a pleasant and professional manner. We stayed for one night during a quick visit, and unfortunately the AC shut off around midnight and could not be restarted, resulting in a very uncomfortable night. We had driven six hours that day and had another six-hour drive ahead of us, so a good rest was essential.
When we reported the issue the following morning, we were told the manager would be informed, but no follow-up occurred. At checkout, we mentioned the problem again, yet no action was taken.