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Hotel Palma Real

3.5 star property

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Photo gallery for Hotel Palma Real

Bar (on property)
Master Suite | Premium bedding, down comforters, in-room safe, desk
Rooftop terrace
Master Suite | Private kitchenette | Coffee/tea maker
Master Suite | Living area | 32-inch LCD TV with satellite channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $123
$109 nightly
$123 total
Total with taxes and fees
Jul 14 - Jul 15

Explore the area

View in a map
200 Mts. Norte del ICE, Sabana Norte, San José, San Jose, 694-1005
  • Place, Sabana Park
    ‪5 min walk‬
  • Place, National Stadium of Costa Rica
    ‪11 min walk‬
  • Place, Museum of Costa Rican Art
    ‪13 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 or 2 Beds

Standard Room, 1 or 2 Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 or 2 Beds

8.2 out of 10
Very good
(20 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, in-room safe, desk

Master Suite

  • 1130 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Bed OR 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

San José

You'll be centrally located in San José with a stay at Hotel Palma Real, within a 15-minute walk of National Stadium of Costa Rica and Museum of Costa Rican Art. .This casino hotel is 2.1 mi (3.4 km) from National Theater of Costa Rica and 2.4 mi (3.9 km) from Jade Museum.

What's nearby

  • Sabana Park - 5 min walk - 0.3 miles
  • National Stadium of Costa Rica - 11 min walk - 0.6 miles
  • Museum of Costa Rican Art - 13 min walk - 0.7 miles
  • Museo de Ciencias Naturales La Salle - 17 min walk - 1.0 mile
  • La Salle Natural Science Museum - 3 min drive - 1.1 miles

Getting around

  • San Jose Contraloria Station - 3 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 12 min drive

Restaurants

  • ‪Santo Pecado - ‬10 min walk
  • ‪Ánfora - ‬4 min drive
  • ‪The Cloud - ‬10 min walk
  • ‪El Bosque Bar - ‬4 min drive
  • ‪Miyako - ‬4 min drive

About this property

Hotel Palma Real

Hotel Palma Real offers 68 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This San José hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 68 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Try your luck at the casino and enjoy other recreational amenities, which include a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (USD 12 per night)
  • 24-hour airport pick-up shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 gaming tables
  • 90 slot machines
  • Bingo
  • Casino (538 square feet of space)
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 40 (from 5 to 12 years old)
  • Nearby parking fee: USD 12 per night(131 ft away; open 24 hours)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Palma Real San Jose
Palma Real Hotel
Palma Real San Jose
Hotel Palma Real

Hotel Palma Real Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 423 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jarell

Great stay. The onsite restaurant was delicious.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
All good on hotel choice
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the master suite and it was very spacious, great view especially at night.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Super helpful and friendly staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Late check-in, staff helpful, room great. Breakfast nt huge but lots of local and north American choices. Place out on an open terrace to eat with tropical plants and bird noises.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

olman

Liked: Cleanliness, staff & service, property conditions & facilities
I love to stay here is convenient and clean
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Was good
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Delia

Liked: Staff & service
The breakfast was cold and not appealing. I loved the coffee and fruit. The bread and jam was also very good. We lunch menu was a little better. However, we bumped into an excellent Italian restaurant just steps from the casino.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Staff Was amazing! Cleaning service, breakfast and the bar was amazing. We booked our excursions through the hotel and we had an absolutely fantastic experience!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

milton

Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 1 night in Aug 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Clean rooms, great service, accommodating. Very noisy - on 3rd floor you can still hear people talking on the street. The motorcycles and truck drivers engine sounds are loud enough to keep you awake so bring ear plugs.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

olman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy to stay at this Hotel
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Clean well managed gem of a hotel. Helpful, friendly staff. A very reasonable price. Nice bar and sitting area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, but what stood out was the helpfulness of the staff, particularly the concierge. We appreciated his assistance in resolving an issue with our car rental, even after we had checked out and left. Above and beyond expectations!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

FLORY

Liked: Cleanliness, staff & service, property conditions & facilities
I always feel welcome and at home when I stay at Hotel Palma Real. Everyone at the hotel is always so nice and attentive. The food is great, and rooms are always clean. Plus, there are nearby buses to go anywhere.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort

Great place to stay!

Clean and comfortable accommodations and a staff that was super friendly and super helpful!
Stayed 1 night in Dec 2024
Verified

8/10 Good

Elvira

Liked: Cleanliness, amenities, property conditions & facilities
Yes The staff was very courteous and helpful. The room was cleaned everyday.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
All excellent.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

udson

Disliked: Amenities
The rooms are very basic to say the least. For what we paid, been to many hotels in the San Jose gam area and this hotel was the most expensive so far, when we arrived the reception said they just finished preparing the room for us, there was 1 towel we were 4, the pillows were terrible. there was no soap in the shower. Not going there ever.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Milenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, the room was nice and clean
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Mark

Affordable and comfortable hotel.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 1 night in May 2025
Verified

8/10 Good

Harry

Liked: Staff & service, amenities, property conditions & facilities
Staff was very helpful and the breakfast was excellent.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great staff.
Stayed 10 nights in Oct 2022
Verified

10/10 Excellent

Max

The service was excellent and the location of the hotel was very convenient.
Stayed 3 nights in Jan 2023

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