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Hilton Garden Inn Santa Ana San Jose

3.5 star property

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Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Lobby
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Bar (on property)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$118
$104 nightly
$118 total
Total with taxes and fees
Apr 6 - Apr 7

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, City Place Santa Ana
    ‪1 min walk‬
  • Place, Business Center Forum 1
    ‪19 min walk‬
  • Place, Momentum Lindora Shopping Center
    ‪4 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

8.8 out of 10
Excellent
(52 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Larger Deluxe King Room

Minibar, in-room safe, individually decorated, individually furnished

Larger Deluxe King Room

  • Sleeps 2

View all photos for Deluxe King Room With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, individually decorated, individually furnished

King Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

Minibar, in-room safe, individually decorated, individually furnished

2 Queen Beds Room

  • Sleeps 4

View all photos for One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

View all photos for Two Double Room

Minibar, in-room safe, individually decorated, individually furnished

Two Double Room

  • Sleeps 4

Similar properties

Exterior
Aloft San Jose Hotel, Costa Rica
  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
4.6 out of 5, Wonderful, 1,007 reviews
$102 nightly
The price is $115
Apr 3 - Apr 4
Total with taxes and fees
Aloft San Jose Hotel, Costa Rica

About the neighborhood

Santa Ana

With a stay at Hilton Garden Inn Santa Ana San Jose in Santa Ana, you'll be connected to a shopping center, just steps from City Place Santa Ana and a 3-minute drive from Business Center Forum 1. .This hotel is 3.8 mi (6.1 km) from Multiplaza Mall Escazu and 7.1 mi (11.4 km) from National Stadium of Costa Rica.

What's nearby

  • City Place Santa Ana - 1 min walk - 0.1 miles
  • Hospital Clínica Bíblica - 17 min walk - 0.9 miles
  • Business Center Forum 1 - 19 min walk - 1.0 mile
  • Momentum Lindora Shopping Center - 4 min drive - 1.5 miles
  • Hospital Metropolitano - 5 min drive - 1.8 miles

Getting around

  • San Jose Contraloria Station - 12 min drive
  • Juan Santamaria Intl. Airport (SJO) - 33 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Shibuya - ‬1 min walk
  • ‪Bar Restaurante El Jardín - ‬7 min walk
  • ‪Piccola Italia - ‬7 min walk
  • ‪Starbuck Santa Ana - ‬1 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 143 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local cuisine at Garden Grill & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Santa Ana? This hotel has 5925 square feet (550 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Garden Grill & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,925 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to December 20:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1004 reviews
Rating 8 - Good. 147 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Eytan

Stayed 2 nights in Dec 2025

10/10 Excellent

Jusette

Stayed 4 nights in Dec 2025

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Brett

Stayed 2 nights in Dec 2025

10/10 Excellent

Kellie

Stayed 7 nights in Nov 2025

10/10 Excellent

Dianne, Port St Lucie

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at this new hotel! The property is clean, modern, and has ample parking, which made arriving and leaving so convenient. I also really appreciated the 24/7 security—it made me feel safe the entire time. There are several restaurants and places to eat nearby, so grabbing a meal was never an issue. Overall, I would definitely recommend this hotel to anyone looking for a comfortable and convenient place to stay. I’ll be returning on my next trip!
Stayed 3 nights in Nov 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025

10/10 Excellent

Jamesy

Stayed 6 nights in Dec 2025

8/10 Good

Wendy Leah Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and all common areas were spotless, the pool was nice although a small bar would have made it better, and the breakfast was delicious with a sunny patio and lots of indoor seating. The staff at front desk were polite but not as friendly or welcoming as I had expected. Great location with many nice restaurants and stores just across the street in the plaza.
Stayed 3 nights in Dec 2025

4/10 Poor

RODRIGO

The check-in is already late but ok that’s something that many hotels are doing nowadays. The insanity is: even having 3 hours to get our room ready by their own schedule, we arrived around 5:30pm and they told us our room wasn’t avaiable yet and asked us to wait for 30min more with a baby offering an “incredible” coffee.
Stayed 1 night in Dec 2025

10/10 Excellent

Gioser

Stayed 2 nights in Dec 2025

10/10 Excellent

Danays

Stayed 2 nights in Dec 2025

2/10 Terrible

shaghayegh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The beds were hard and the pillows didn't give proper neck support, so the sleep was not comfortable. There's no microwave in the rooms and the minibar is too small that makes it difficult for lengthy stays. The coffee at the lobby is not complementary unlike most hotels and you pay $4 for a small cup. The towels are worn out and the staff didn't leave enough for everyone in the room. Same with soap and toilet papers. The water temprature for shower was keep changing between cold and hot which made it uncomfortable. There's no where to hang wet swim suits for drying. If you want to stay for 1 nights it's ok but I won't recommend it for longer stays
Stayed 7 nights in Nov 2025

10/10 Excellent

joykeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned daily Nice view and spacious do 4 ppl
Stayed 2 nights in Dec 2025

10/10 Excellent

Nikki

Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the property is great and very well maintained however one of the restaurant below had a karaoke until very late and another had techno music and the noise kept us awake till 2am when we had a 6am flight.
Stayed 1 night in Nov 2025

8/10 Good

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

Leidy

Stayed 1 night in Nov 2025

6/10 Okay

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Jusette

Stayed 1 night in Nov 2025

10/10 Excellent

Timothy J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice in upscale area
Stayed 1 night in Nov 2025

10/10 Excellent

Janibelkys

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! So courteous and friendly. Loved the bedroom, 2 double beds and beautiful view, large window that oversaw mountains. Starbucks right behind hotel + multiple shops and restaurants in the same plaza within walking distance. We walked at night to restaurants and there’s security in the plaza. We had breakfast buffet at the hotel daily which was delicious. Hotel has a small pool on the 3rd floor. The pool is warmer than the hot tub which is not hot. But beautiful views from the pool. There’s a gym next to pool area. Pool towels in the shelves outside. Anytime I called the front desk to request assistance, someone came within 5 mins. Restaurants do close earlier in Costa Rica so plan accordingly. We ordered food from hotels restaurant and it was delish. The check in/lobby/bar and restaurant are all on the 2nd floor so take the elevator up when arriving to check in. The hotel had parking too at no charge to us, which was fantastic. Would def stay here again. We took Ubers to and from hotel since it’s cheaper than hotel transport which has to be prescheduled. Costa Rican roads are super busy so give yourself extra time to get around. Pura Vida!
Stayed 6 nights in Nov 2025

10/10 Excellent

cen zhen

Stayed 1 night in Nov 2025

8/10 Good

Thomas

Liked: Property conditions & facilities, room comfort
The room cleaning person wasn’t very thorough or available
Stayed 3 nights in Nov 2025

10/10 Excellent

Stevan

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless.
Stayed 3 nights in Nov 2025