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Exceptional!
5.0 of 5 guest rating
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Get an overview of this hotel
Family-friendly San José hotel in Carmen with 3 restaurants

Popular property highlights

Free valet parking
Free WiFi
24-hour business center
Laundry facilities
Smoke-free property

With a stay at Delta Hotels by Marriott San Jose Aurola, you'll be centrally located in San José, a 4-minute drive from Sabana Park and 6 minutes from National Stadium of Costa Rica. This casino hotel is 5.9 mi (9.4 km) from Multiplaza Mall Escazu and 6.3 mi (10.2 km) from Avenida Escazú Shopping Center.

Make yourself at home in one of the 195 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Try your luck at the casino and enjoy other recreational amenities including an outdoor pool and an indoor pool. Additional features at this hotel include wireless internet access (surcharge), concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby beach or shopping center.

Enjoy international cuisine at El Mirador " Formal Rest", one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in San José? This hotel has 32292 square feet (3000 square meters) of space consisting of a conference center and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Delta Hotels by Marriott San Jose Aurola provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired Internet access is complimentary.

Business amenities consist of a 24-hour business center, 7 meeting rooms, and limo/town car service. Event facilities measuring 32292 square feet (3000 square meters) include a conference center. This family-friendly hotel also offers a casino, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Onsite parking is available (surcharge).

Delta Hotels by Marriott San Jose Aurola is a smoke-free property.

  • Cruise terminal shuttle (surcharge)
  • Use of nearby fitness center (discount)
  • Ferry terminal shuttle (surcharge)
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Limo or town car service available
  • Valet parking (surcharge)
  • Swimming pool
  • Conference space size (meters) - 3000
  • Number of meeting rooms - 7
  • Luggage storage
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Total number of rooms - 195
  • No accessible shuttle
  • Number of floors - 20
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Number of accessible parking spaces 4
  • Casino
  • Coffee/tea in common areas
  • Front entrance ramp
  • Elevator door width (inches) - 35
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 90
  • Beach shuttle (surcharge)
  • Conference space
  • Tours/ticket assistance
  • Year Built - 1986
  • Pool sun loungers
  • WiFi (surcharge)
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Number of slot machines - 30
  • Number of gaming tables - 3
  • Number of VIP gaming rooms - 0
  • Casino floor size square feet - 3767
  • Casino floor size square meters - 350
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • 24-hour business center
  • Conference space size (feet) - 32292
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • German
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Delta Hotels by Marriott San Jose Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This San José hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Premium TV channels
  • In-room childcare (surcharge)
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Digital TV service
  • Free WiFi
  • Free wired internet
  • TV size measurement: inch
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Closed captioned TV
  • Wardrobe or closet

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

El Mirador " Formal Rest" - This fine-dining restaurant specializes in international cuisine and serves dinner only.

Tropicana Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

La Palma Bar - Onsite bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to Do

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Food and beverage purchases at this property are subject to a 10% service charge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Carbon monoxide detector

LGBTQ friendly

Property registry number - 18

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately CRC 6500–8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Holiday Inn Jose-Aurola
  • Holiday Inn Jose-Aurola Hotel
  • Holiday Inn Jose-Aurola Hotel San
  • Holiday Inn San Jose-Aurola
  • San Jose-Aurola Holiday Inn
  • Holiday Inn San Jose Aurola Hotel San Jose
  • Holiday Inn San Jose Downtown Aurola Costa Rica
  • Holiday Inn San Jose-Aurola Hotel San Jose
  • Holiday Inn San Jose-Aurola Hotel
  • Holiday Inn San Jose-Aurola San Jose

We should mention

Pool access available from 5:30 AM to 10:00 PM.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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