Everything about our stay was great! We felt safe and secure during our entire stay. The breakfast was absolutely delicious and tasted fresh. The front desk lady was accommodating, friendly and helpful! Our room was spotless, smelled clean and the beds were super comfortable/cozy. We loved that we could control the temperature of our room. The only thing I would change, would be the parking situation. They have some tiny, private parking spots hidden behind the secured entrance/gate. We rented a Toyota RAV4 to take on our drive up to La Fortuna, and it was a challenge to park. To those that are planning on renting a compact SUV or larger, please be advised. Other than the parking situation, we had no other concerns at all!