Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 119 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This Art Deco hotel also features shopping on site, wedding services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Stop by EL PATIO DEL BALMORAL for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the 2 coffee shops/cafes, and room service (during limited hours) is provided. A complimentary local cuisine breakfast is served daily from 6:00 AM to 11:00 AM.
A complimentary local cuisine breakfast is served each morning between 6:00 AM and 11:00 AM.
EL PATIO DEL BALMORAL - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge)
Free secured, covered valet parking on site
Limited onsite valet parking
Food and drink
Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
2 coffee shops/cafes
A restaurant
Restaurants on site
EL PATIO DEL BALMORAL
Things to do
24-hour gym
Designer stores
Shopping
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
24-hour business center
7 meeting rooms
Computer station
Conference center (5,909 square feet of space)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchairs on site
More
1 building
7 floors
Art Deco architecture
Banquet hall
Built in 1955
Double-glazed windows
Locally sourced food prioritized
Reception hall
Smoking not allowed
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Towels provided
Entertainment
Flat-screen TV
Food and drink
Limited room service
More
Air conditioning
Desk
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 6)
Airport shuttle fee per child: USD 15 (one-way)
Pet deposit: USD 100 per stay
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It fulfilled it's purpose, a room for the night before setting off on our travels. It was clean and comfortable. We walked to a great restaurant nearby
The staff were outstanding. The hotel is one of the best you will get I. The area that it’s located in and priced reasonably. It’s seem very secure and is in wonderful proximity to main attractions of San Jose.
Valet parking is a huge bonus for downtown San Jose. Staff were friendly and helpful with directions to museums. Hotel amenities were top class as were the meals El Patio.
The staff were very friendly. The restaurant service was very good. The food was good too except some of the fruit was over ripe. But everything else was great and the location was near many stores, restaurants and parks.