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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Junior Suite, 2 Queen Beds
Room with view
549 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Twin Room, 1 Bedroom
226 square feet
2 Large Twin Beds
Room sleeps 2 guests
Select dates to see price
Deluxe Double Room
215 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
3-star San Jose hotel in Merced, walk to Sabana Park

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Laundry facilities
Smoke-free property

A stay at Auténtico Hotel places you in the heart of San Jose, just a 3-minute walk from Sabana Park and within a 5-minute drive of Costa Rica National Stadium (Estadio Nacional de Costa Rica). This hotel is 1.8 mi (2.9 km) from Morazan Park and 2.4 mi (3.8 km) from National Park.

Make yourself at home in one of the 81 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Grab a bite at Mastico, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided.

Auténtico Hotel is a smoke-free property.

  • Picnic area
  • Bar/lounge
  • Elevator
  • Front desk (limited hours)
  • Restaurant
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1985
  • Free pool cabanas
  • Free WiFi
  • Outdoor pool
  • Smoke-free property
  • Swimming pool
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference center
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 81
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Limited onsite parking

Room Amenities

Auténtico Hotel offers 81 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations include desks. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Jose hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Individually decorated
  • LED TV
  • In-room safe (surcharge)
  • Towels provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Grab bar - near toilet
  • Wardrobe or closet

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Mastico - Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CRC 6000 for adults and CRC 6000 for children (approximately)
  • Airport shuttle fee: CRC 17700 per person (one-way)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Auténtico Hotel
  • Auténtico Hotel San Jose
  • Auténtico San Jose
  • Autentico Hotel Costa Rica/San Jose
  • Auténtico Hotel Hotel
  • Auténtico Hotel San Jose
  • Auténtico Hotel Hotel San Jose

We should mention

Pool access available from 6 AM to 9 PM.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

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