The West House Boutique Hotel

3.0 star property

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Photo gallery for The West House Boutique Hotel

Deluxe Suite, 1 King Bed | In-room safe, individually decorated, blackout drapes, rollaway beds
Front of property
Terrace/patio
Point of interest
Deluxe Suite, 1 King Bed | In-room safe, individually decorated, blackout drapes, rollaway beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
38 West St, San Ignacio, Cayo District
  • Place, San Ignacio Market
    ‪3 min walk‬
  • Place, San Ignacio & Santa Elena House of Culture
    ‪5 min walk‬
  • Place, Cahal Pech Mayan Ruins
    ‪3 min drive‬
  • Airport, San Ignacio (CYD-Town Airstrip)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 756 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the neighborhood

San Ignacio

The West House Boutique Hotel is centrally located in San Ignacio, a 5-minute walk from San Ignacio Market and a 3-minute drive from Cahal Pech Mayan Ruins. .This hotel is 7.5 mi (12 km) from Xunantunich Mayan Ruins and 24.7 mi (39.7 km) from Actun Tunichil Muknal Archaeological Reserve.

What's nearby

  • San Ignacio Market - 3 min walk - 0.2 miles
  • San Ignacio & Santa Elena House of Culture - 5 min walk - 0.3 miles
  • Ajaw Chocolate & Crafts - 8 min walk - 0.5 miles
  • Green Iguana Conservation Project - 10 min walk - 0.5 miles
  • Cahal Pech Mayan Ruins - 3 min drive - 1.1 miles

Getting around

  • San Ignacio (CYD-Town Airstrip) - 12 min drive

Restaurants

  • ‪Ko-Ox Han-Nah - ‬5 min walk
  • ‪The Guava Limb Café - ‬4 min walk
  • ‪Hode's - ‬6 min walk
  • ‪Pop's Restauraunt - ‬4 min walk
  • ‪Coffee De Los Mayas - ‬4 min walk

About this property

The West House Boutique Hotel

Hotel with free parking, 5-minute walk to San Ignacio Market
The West House Boutique Hotel offers 9 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This San Ignacio hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 9 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary bottled water, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

The West House Hotel Ignacio
The West House Boutique Hotel Hotel
The West House Boutique Hotel San Ignacio
The West House Boutique Hotel Hotel San Ignacio

The West House Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 46 out of 54 reviews
Rating 8 - Good. 5 out of 54 reviews
Rating 6 - Okay. 3 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in October 2025 for four nights. This boutique hotel shares a building with a small coffee shop and bakery, where you can conveniently charge items directly to your room. The hotel is centrally located and within walking distance of many restaurants and tour operators. The staff was friendly and helpful—especially Carrol, who checked us in. The entire property was exceptionally clean—so much so that I wondered if we were the first guests to stay in our room! The welcome drink was a lovely surprise after a long day of travel, and the bar area was very nice. There’s a water purifier in the shared hallway, which was perfect for filling our reusable bottles. The area was quiet, and it was wonderful to enjoy coffee on our private balcony each morning. Free parking on the premises was another big plus. The only (very minor) downside is that the bakery/coffee shop doesn’t open until 8 a.m., and there aren’t bulk coffee or breakfast options early in the morning. However, there’s a single-cup coffee brewer in the room, and staff are happy to provide extra coffee packets. We’d absolutely stay here again—highly recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Nikki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and welcome! Clean room. Gave us an upgrade. Loved the welcome drink and restaurant recommendations!
Stayed 1 night in Sep 2025

10/10 Excellent

Nhelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! The staff, in particular, Carroll, was great! Very friendly and helpful!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely perfect. Room was so clean and spacious. Bathroom was nice with great shower pressure and good soap. AC was on point. There is free filtered water and staff is super friendly and helpful. I love that you can unlock the door with just a passcode.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently located hotel, within east walking distance of town, bars & restaurants. Room was clean, spacious and comfortable. Great find
Stayed 4 nights in Aug 2025

8/10 Good

Marybeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Andrea, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
this was a wonderful place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

mariam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in San Ignacio

Very nice stay. Close to many things in town but we had a rental car for farther away tourist spots. Friendly and helpful check in process. Welcome drinks, clean room and seemed very safe. One of the best things is they had a water filter station in the hallway. Was so nice to refill water bottles and not have to buy water every day. Nice large rainfall shower. Nice size tv in the room that you could put your Netflix or Prime accounts in. It’s not a resort with a pool but we throughly enjoyed it. There is no elevator which was fine for us. There was a refrigerator in the room. You did have to turn it on if you were going to use it. Very eco friendly. Would stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando, San Pedro Sula

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

MICHAEL, FORT COLLINS

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The perfect place to stay in San Ignacio! You can easily walk to the main streets of town, and it's only a short drive to places like Cahal Pech and Xunantunich. The staff was wonderful, and our room was a crisp, air-conditioned oasis after being out in the sunshine! Our room had a balcony, but there's also a nice shaded sitting area by the bar. Although we felt pretty safe anyways, they do have security after 8pm, which made us feel even better. Overall I would highly recommend this hotel, and I would definitely stay here again if I revisit San Ignacio.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Room was great. Very clean. Hotel staff was really helpful with restaurant recommendations and doing what they could for a late check out. Multiple restaurants within walking distance. Welcome drink was a nice surprise! Calpech was walkable, but would recommend taking a taxi to get there and walk back. The walk to get there was all up hill and it was hot!
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
New property and staff was very helpful. Very clean and AC was working well
Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The peacefulness of this hotel was amazing and the security we had during our stay was great. The room was clean and the staff was very friendly and accommodating. The location was close to several great restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Floyd

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay in San Ignacio.

The hotel is on a relatively quiet street, and is modern and beautiful. I especially appreciated the good laundry service, as well as the friendly Carroll who was quite helpgul, and fun.
Stayed 3 nights in Apr 2025

8/10 Good

Jordan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel that is calm and chill in the heart of everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. The surrounding neighborhood is a bit trashy.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 5 night stay at the West House was fantastic. The entire staff was friendly and accommodating. They were happy to give recommendations or call ahead to set a dinner reservation for you.The room was spotless and the king bed was super comfortable. Water pressure and temperature were great in the shower. They offered a filtered water station out in the hall. This hotel is right on the outskirts of the little pedestrian business area, less than a 5 minute walk. This is as close to a 5 star experience as you can get in San Ignacio without staying at one of the resorts.
Stayed 5 nights in Mar 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern facilities Located near downtown restaurants and travel agents for tours
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff.
Stayed 2 nights in Jan 2025

6/10 Okay

WENDY

Stayed 3 nights in Jan 2025