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Relais Santa Chiara Hotel by Double Hospitality

4.0 star property

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Photo gallery for Relais Santa Chiara Hotel by Double Hospitality

Garden
Basic Room, Hill View | View from room
Interior
Scooter/moped
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037
  • Place, Piazza Duomo
    ‪11 min walk‬
  • Place, San Gimignano Communal Palace
    ‪11 min walk‬
  • Place, Piazza della Cisterna
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪56 min drive‬

Room options

View all photos for Comfort Double Room

Minibar, in-room safe, desk, travel crib

Comfort Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Room

Basic Room | Minibar, in-room safe, desk, travel crib

Basic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Basic Room, Hill View

Basic Room, Hill View | Minibar, in-room safe, desk, travel crib

Basic Room, Hill View

8.8 out of 10
Excellent
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Hill view

View all photos for Superior Double Room

Minibar, in-room safe, desk, travel crib

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Hill view

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Aerial view
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  • Pool
  • Pet friendly
  • Parking included
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4.6 out of 5, Wonderful, 340 reviews
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About the neighborhood

San Gimignano

When you stay at RELAIS SANTA CHIARA - TUSCANY CHARME in San Gimignano, you'll be in the historical district, within a 15-minute walk of Historical Torture Museum and Museum San Gimignano 1300. .This hotel is 0.7 mi (1.1 km) from Casa e Torre Campatelli and 0.7 mi (1.2 km) from Ornithological Museum.

What's nearby

  • Piazza Duomo - 11 min walk - 0.6 miles
  • San Gimignano Communal Palace - 11 min walk - 0.6 miles
  • Vernaccia di San Gimignano Wine Museum - 11 min walk - 0.6 miles
  • Piazza della Cisterna - 11 min walk - 0.6 miles
  • Medieval Criminal and Torture Museum - 11 min walk - 0.6 miles

Getting around

  • Barberino Val d'Elsa Station - 14 min drive
  • Florence Airport, Peretola (FLR) - 53 min drive

Restaurants

  • ‪Pasticceria Armando & Marcella - ‬9 min walk
  • ‪Riccapizza - ‬9 min walk
  • ‪Bar Boboli - ‬10 min walk
  • ‪Gelateria dell'Olmo - ‬12 min walk
  • ‪Riccapizza - ‬13 min walk

About this property

Relais Santa Chiara Hotel by Double Hospitality

Tuscan-style hotel with a rooftop terrace and a seasonal outdoor pool
RELAIS SANTA CHIARA - TUSCANY CHARME offers 41 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This San Gimignano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a seasonal outdoor pool and bicycles to rent. This Tuscan-style hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Fireplace in lobby
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 20 and March 21.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT052028A1UQA2FCVK

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel
RELAIS SANTA CHIARA TUSCANY CHARME
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano

RELAIS SANTA CHIARA - TUSCANY CHARME Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 421 reviews
Rating 8 - Good. 145 out of 421 reviews
Rating 6 - Okay. 46 out of 421 reviews
Rating 4 - Poor. 14 out of 421 reviews
Rating 2 - Terrible. 6 out of 421 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Linda K

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast had lovely pastries, fruit and cheese. Staff were friendly. The view - stunning.
Stayed 6 nights in Oct 2025

10/10 Excellent

Ignacio Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

carla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful everything ! Love to back again !
Stayed 2 nights in Oct 2025

6/10 Okay

Ray

Liked: Cleanliness, staff & service
The coffee line is very long. You may want to consider having two coffee machines in two separate locations in the cafeteria to resolve this problem.
Stayed 1 night in Oct 2025

10/10 Excellent

Giam Ming, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was perfect. The breakfast, location- view from our room we couldn’t ask for more. The staff were awesome they did everything I even questioned if they ever went home - they work very hard and do many different duties. I would stay here again in a minute.
Our room view
Our room view
Our room view
Sam Gimignano entrance
Stayed 6 nights in Oct 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the property were beautiful. There is a restaurant on site but we only had breakfast there and ate out the other evenings. We were there for 3 nights. It is about a 8 minute walk to the town center. The wifi was steong.
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Stayed 1 night in Oct 2025

6/10 Okay

David

Traveled with partner
Liked: Staff & service, amenities
The room for two people is very small and you need to be strategic on how to walk around the room while also accessing two middle size pieces of luggage because there is not room to keep the luggage on the floor without tripping. The shower is very small too especially for large people. The bed is comfortable, the breakfast is good, the convenience of being located within a short walking distance of the restaurants and shops is a positive, plus they have parking which we appreciated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay in San Gimiano - thank you! The reception staff are fantastic - polite and very helpful. We loved our balcony Will be back hopefully for longer
Stayed 1 night in Sep 2025

10/10 Excellent

Jazzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A beautiful, quaint stay, friendly staff. Clean rooms beautiful view of Landscapes. Visited here early Sept! Best time for weather!
Stayed 2 nights in Sep 2025

6/10 Okay

daniel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very nearby town centre but very shabby hotel and the rooms are sparse. Parking is offsite and the elevator was mostly broken. Wouldn’t stay here again. But the staff were very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel had really nice breakfasts included and the pool was fantastic after a hot day walking around the old city. We had a standard room and we were expecting it to be small. It was very small - it was difficult to find space for our cases and the shower was so small that it was hard to use it without banging your elbows. The room did include a nice outdoor balcony which made up for the super small room. The hotel was an easy walk into the old city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Ran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scores 10! highly recommended.

This is a highly recommended hotel! The atmosphere, the pool, the food, the staff, room, surrounding, 2 minutes from the nearest Pizza place, 10 minutes from the center of town. Everything was just excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy, Livonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The only issue l have is that the air conditioning in the room was completely in effective and as a result the room was uncomfortable. Everything else was excellent
Stayed 2 nights in Jun 2025

8/10 Good

Lucy, Maple

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel a short walk away from the city. Staff were friendly and helpful especially Elton. Rooms were clean and comfy, but parking was limited.
Stayed 2 nights in May 2025

10/10 Excellent

melanie

Traveled with partner
Liked: Cleanliness
Beautiful views… a walk to the town… extraordinary staff. Marco thank you for great food! Front desk wow!!! We highly recommend it!! It’s our honeymoon! 💗
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our last 2 trips. Love this location the staff and the hotel
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A weekend in San Gimignano

Lovely spot - very convenient for to walking to the town. Very friendly staff and great breakfast
Stayed 2 nights in Apr 2025