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SureStay by Best Western San Francisco Marina District

2.5 star property

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Photo gallery for SureStay by Best Western San Francisco Marina District

In-room safe, desk, laptop workspace, iron/ironing board
Reception
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
$115
$99 nightly
$115 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
1940 Lombard St, San Francisco, CA, 94123
  • Place, Chestnut Street
    ‪3 min walk‬
  • Place, Fort Mason
    ‪10 min walk‬
  • Place, Lombard Street
    ‪16 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Fireplace, Microwave and Refrigerator, Walk in Shower

  • Sleeps 4

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Microwave and Refrigerator

  • Sleeps 4

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About the neighborhood

San Francisco

In the heart of San Francisco, SureStay by Best Western San Francisco Marina District is within a 5-minute drive of Fort Mason and Lombard Street. .This hotel is 0.8 mi (1.3 km) from Presidio of San Francisco and 0.9 mi (1.4 km) from Wave Organ.

What's nearby

  • Chestnut Street - 3 min walk - 0.2 miles
  • Union Street - 3 min walk - 0.2 miles
  • Fort Mason - 10 min walk - 0.6 miles
  • Presidio of San Francisco - 16 min walk - 0.9 miles
  • Lombard Street - 16 min walk - 0.9 miles

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Chestnut St Stop - 16 min walk
  • San Francisco Intl. Airport (SFO) - 39 min drive

Restaurants

  • ‪Balboa Cafe - ‬5 min walk
  • ‪Komeya No Bento - ‬4 min walk
  • ‪Mel's Drive-In - ‬5 min walk
  • ‪Westwood - ‬3 min walk
  • ‪White Rabbit - ‬5 min walk

About this property

SureStay by Best Western San Francisco Marina District

Hotel with free breakfast, near Fort Mason
SureStay by Best Western San Francisco Marina District offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 37 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Eco-friendly cleaning products used
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 200 out of 548 reviews
Rating 8 - Good. 169 out of 548 reviews
Rating 6 - Okay. 96 out of 548 reviews
Rating 4 - Poor. 56 out of 548 reviews
Rating 2 - Terrible. 27 out of 548 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Warren

Traveled with group, Traveled with partner
Liked: Cleanliness
Room was okay. Location was okay. Parking was free but very limited and tight. Typical San Francisco parking. Very noisy location. Staff was not personable. Breakfast area extremely small and left me wanting. Very average to below average for the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was as described, one of the few hotels in the Marina District with parking.
Stayed 2 nights in Oct 2025

6/10 Okay

Anne

Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Nia

Stayed 1 night in Oct 2025

4/10 Poor

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only way to access rooms was up a concrete staircase that directlly ended on a busy public sidewalk with no door. I felt unsafe
Stayed 3 nights in Oct 2025

8/10 Good

Molly

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Room is fine for the price and clean
Stayed 2 nights in Oct 2025

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
The location is great, but parking is very limited.
Stayed 4 nights in Oct 2025

6/10 Okay

Tori

Disliked: Cleanliness, amenities, property conditions & facilities
Extremely loud and noisy, can hear people walking around, watching tv, talking. No elevators and have to walk up multiple flights of stairs. Sheets were clean but room as a whole was poorly maintained and the tub is very dirty.
Stayed 1 night in Oct 2025

8/10 Good

Winnie

Stayed 1 night in Oct 2025

4/10 Poor

Geir

Disliked: Property conditions & facilities
So so
Stayed 1 night in Oct 2025

10/10 Excellent

Ruth

Stayed 1 night in Oct 2025

2/10 Terrible

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Sep 2025

8/10 Good

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recall the only issue for me was I was on 3rd floor and well stairs… otherwise perfectly fine place.
Stayed 1 night in Aug 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Merla

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The sheets are clean and crisp. The bathroom and sink needs updating...no cover. Otherwise, this is an ok place to stay. I was surprise they have parking available. I recommend.
Stayed 1 night in Sep 2025

6/10 Okay

IULIIA

Stayed 3 nights in Sep 2025

6/10 Okay

Crystal

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Rooms were updated. Bathroom door barely closed and the tv picture didn’t work.
Stayed 3 nights in Sep 2025

6/10 Okay

Maricela

Traveled with group
Disliked: Property conditions & facilities, room comfort
I was disappointed with my stay at this hotel. The room was much smaller than expected, and the bed was uncomfortable. The bathroom had visible mold stains, which was very concerning, and the door wouldn’t close properly unless it was slammed. I ended up staying only one night and had to cancel the rest of my reservation to book another hotel. Overall, it did not meet my expectations.
Stayed 2 nights in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

michelle

Liked: Cleanliness
Stayed 1 night in Sep 2025