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SureStay by Best Western San Francisco Marina District

2.5 star property

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Photo gallery for SureStay by Best Western San Francisco Marina District

In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Reception
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
The current price is $137
$117 nightly
$137 total
Total with taxes and fees
May 11 - May 12

Explore the area

View in a map
1940 Lombard St, San Francisco, CA, 94123
  • Place, Chestnut Street
    ‪3 min walk‬
  • Place, Fort Mason
    ‪11 min walk‬
  • Place, Lombard Street
    ‪16 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Fireplace, Microwave and Refrigerator, Walk in Shower

  • Sleeps 4

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Microwave and Refrigerator

  • Sleeps 4

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Total with taxes and fees
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About the neighborhood

San Francisco

In the heart of San Francisco, SureStay by Best Western San Francisco Marina District is within a 5-minute drive of Fort Mason and Lombard Street. .This hotel is 0.8 mi (1.3 km) from Presidio of San Francisco and 0.9 mi (1.4 km) from Wave Organ.

What's nearby

  • Chestnut Street - 3 min walk - 0.2 miles
  • Fort Mason - 11 min walk - 0.6 miles
  • Lombard Street - 16 min walk - 0.9 miles
  • Presidio of San Francisco - 18 min walk - 1.0 mile
  • Palace of Fine Arts - 2 min drive - 0.9 miles

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Chestnut St Stop - 16 min walk
  • San Francisco Intl. Airport (SFO) - 39 min drive

Restaurants

  • ‪Balboa Cafe - ‬5 min walk
  • ‪Komeya No Bento - ‬4 min walk
  • ‪Westwood - ‬3 min walk
  • ‪Mel's Drive-In - ‬5 min walk
  • ‪White Rabbit - ‬5 min walk

About this property

SureStay by Best Western San Francisco Marina District

SureStay by Best Western San Francisco Marina District offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 37 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Eco-friendly cleaning products used
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 226 out of 623 reviews
Rating 8 - Good. 187 out of 623 reviews
Rating 6 - Okay. 111 out of 623 reviews
Rating 4 - Poor. 65 out of 623 reviews
Rating 2 - Terrible. 34 out of 623 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Timothy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean and manager was nice but a drugged woman came in off the street at breakfast, started to hassle us and the manager simply ignored the situation. I won't stay there again.
Stayed 1 night in Jan 2026

4/10 Poor

Sevanna

Stayed 2 nights in Jan 2026

8/10 Good

Anil, Livermore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Stayed 1 night in Jan 2026

10/10 Excellent

Katrina

Stayed 3 nights in Jan 2026

10/10 Excellent

Gilberto

Stayed 3 nights in Jan 2026

6/10 Okay

Angelina

Stayed 4 nights in Jan 2026

6/10 Okay

John Aidan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Staff were pleasant and generally helpful - but this hotel has seen better days. My sheets etc. were clean but there was a lot of long dark hair in the shower and occasionally on the towels (may have been picked up off the counter but I have very short and light hair). Bathtub mat definitely needed to be replaced and made me worry about nail fungus. Honestly I don’t want this to be a mean review but I was really put off by the superficial fixes and general sense of a lack of cleanliness (to be clear, it’s cleanliness beyond what a staff person can do in a shift. The place needs a full refurbishment if it’s to get business travellers). The staff I encountered were helpful and pleasant, and the bed itself was comfortable and clean. I travel a lot and always do a bedbug check (even high end places) and there was no evidence that it had any issues.
Stayed 2 nights in Jan 2026

8/10 Good

ANDRES

Traveled with family
Liked: Staff & service
We had a problem with the bathroom door locked and somebody from the hotel came to rescue my sister. Good location to walk to Fisherman wharf and Pier 36. Good dining options. Breakfast was ok
Stayed 2 nights in Jan 2026

8/10 Good

Rim

Traveled with family
Liked: Cleanliness
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

4/10 Poor

Karen

Stayed 1 night in Dec 2025

6/10 Okay

Jacob

Traveled with family
Disliked: Amenities
Horrible breakfast options, hotel does the job though in terms of stay
Stayed 2 nights in Jan 2026

8/10 Good

Chantal

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel was a great find in San Francisco. It was clean, very helpful staff, comfortable bed, close to restaurants and UCSF. We will stay there again on our next trip to SF.
Stayed 1 night in Dec 2025

10/10 Excellent

michaela

Stayed 1 night in Dec 2025

10/10 Excellent

Anil, Livermore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lombard street is convenient to go anywhere in the city. The hotel is a very good value for the price.
Stayed 2 nights in Jan 2026

8/10 Good

LaTasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu included, fresh Waffles, danishes, nutrition bars, variety of yogurt flavors and oatmeal, cereal ,fruit and 24hrs fresh coffee& tea.
Stayed 3 nights in Jan 2026

10/10 Excellent

rosa

Stayed 2 nights in Jan 2026

10/10 Excellent

Raquel

Stayed 1 night in Dec 2025

10/10 Excellent

PING

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2025

2/10 Terrible

Graciela

Stayed 2 nights in Dec 2025

2/10 Terrible

Daniel

Stayed 1 night in Dec 2025

4/10 Poor

dana

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Waffles, coffee and water. Thats breakfast. The rooms were clean but was very damp and musky. You hear everything outside your room and the rooms next to you. I didnt feel safe staying here. Parking is extremely limited. First come fist serve. Probably around 10 spots. Definitely not what i expected.
Stayed 2 nights in Dec 2025

10/10 Excellent

love

Liked: Cleanliness, amenities, property conditions & facilities
Clean room .. safe parking
Stayed 1 night in Dec 2025