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Superhero Hotel

2.0 star property

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Photo gallery for Superhero Hotel

Reception
Superior Room, 1 King Bed, Non Smoking, Private Bathroom | Premium bedding, individually furnished, desk, laptop workspace
Premium bedding, individually furnished, desk, laptop workspace
Reception
Superior Room, 1 King Bed, Non Smoking, Private Bathroom | Premium bedding, individually furnished, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
$98
$84 nightly
$98 total
Total with taxes and fees
May 1 - May 2

Explore the area

View in a map
825 Sutter St, San Francisco, CA, 94109
  • Place, SF Masonic Auditorium
    ‪3 min walk‬
  • Place, Union Square
    ‪6 min walk‬
  • Place, Van Ness Avenue
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(11 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room Single Use, 2 Double Beds, Non Smoking

Basic Double Room Single Use, 2 Double Beds, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Basic Double Room Single Use, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Private Bathroom

Premium bedding, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

San Francisco

With a stay at Superhero Hotel in San Francisco (Union Square), you'll be within a 5-minute drive of Moscone Convention Center and Oracle Park. .This hotel is 0.4 mi (0.6 km) from Union Square and 1.9 mi (3.1 km) from San Francisco Bay.

What's nearby

  • SF Masonic Auditorium - 3 min walk - 0.2 miles
  • Union Square - 6 min walk - 0.4 miles
  • Van Ness Avenue - 8 min walk - 0.5 miles
  • Warfield Theatre - 10 min walk - 0.5 miles
  • Moscone Convention Center - 17 min walk - 1.0 mile

Getting around

  • San Francisco Station - 4 min drive
  • California St & Jones St Stop - 4 min walk
  • San Francisco Intl. Airport (SFO) - 30 min drive

Restaurants

  • ‪620 Jones - ‬3 min walk
  • ‪The Royale - ‬3 min walk
  • ‪Liholiho Yacht Club - ‬1 min walk
  • ‪Milan Pizza - ‬3 min walk
  • ‪Ryoko's Japanese Restaurant & Bar - ‬3 min walk

About this property

Superhero Hotel

Superhero Hotel offers 110 accommodations. These individually furnished accommodations include desks. Beds feature premium bedding. This San Francisco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Make yourself at home in one of the 110 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include desks, and housekeeping is provided daily.
Featured amenities include an elevator and a water dispenser.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Billiards/pool table

Conveniences

  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Stair-free path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 125 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Property Registration Number 1176920

Superhero Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 68 reviews
Rating 8 - Good. 11 out of 68 reviews
Rating 6 - Okay. 9 out of 68 reviews
Rating 4 - Poor. 5 out of 68 reviews
Rating 2 - Terrible. 15 out of 68 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was awesome. Great place to stay if you're on a budget and don't need anything fancy.
Stayed 2 nights in Apr 2026

8/10 Good

Alex, LA JOLLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have a car. The property is good for the price. Electronic access malfunctions. The rest is fine.
Stayed 1 night in Mar 2026

6/10 Okay

Laurent, Montreal

Disliked: Cleanliness, amenities, property conditions & facilities
Good location, the room was not clean upon arrival, however the staff was courteous, I would probably not stay here again as the facilities are quite dated.
Stayed 4 nights in Apr 2026

8/10 Good

Briana Aide

Liked: Cleanliness
Everything was great only complaint is that there is no mini fridge
Stayed 1 night in Apr 2026

4/10 Poor

Theron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tv in the room, it was clean but it is really out dated
Stayed 1 night in Mar 2026

6/10 Okay

Jonah

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and the bed was comfortable. The lack of TV, Fridge, and other nice to haves were disappointing. My bathroom was not perfect in the sense my faucet was not fastened to the sink securely and the shower head was very small. The budget friendliness of the hotel is to be noted, and the staff were excellent that I had the pleasure to speak to.
Stayed 5 nights in Mar 2026

8/10 Good

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, hot water good shower pressure. Location has decent eats within a block. Only ding is if you are close to the road sidewalk noise bleeds into the room. Get a room off street you will be happy. No frills. A good place to get a decent night sleep
Stayed 5 nights in Mar 2026

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 3 nights in Mar 2026

6/10 Okay

Phillarica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2026

6/10 Okay

William

Stayed 1 night in Mar 2026

6/10 Okay

James, West Vancouver

Liked: Staff & service
This hotel was 'ok' - although I can see it has a lot of potential - very recently acquired and still in the middle of being renovated by the new and very friendly owners. Location is great and for the price, it was a good stay. But no TV in the rooms, no chance to leave bags so had to pay $30 for an early check in because front desk wouldn't be staffed after 5pm, no indication of which was soap, shampoo, conditioner in the bathroom, no plug close enough to a mirror to use the hairdryer. But overall I'll give it another chance IF the exceptionally reasonable price point remains even close to what it was this time around.
Stayed 3 nights in Mar 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very inviting and the staff was very helpful throughout the entire process.
Stayed 2 nights in Mar 2026

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2026

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean
Stayed 3 nights in Mar 2026

4/10 Poor

Lance

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was very accommodating. Very bad area. Bathtub would randomly fill up with water from the pipes.
Stayed 2 nights in Mar 2026

2/10 Terrible

Luther

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2026

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic spacious room in a good location in SF. Staff was friendly and helpful and stored our luggage for the day.
Stayed 5 nights in Mar 2026

2/10 Terrible

Ben

I would strongly recommend not staying here. I booked and paid through Expedia, but the hotel later contacted me trying to charge additional fees. When I arrived around 8 PM, the lobby door was locked. I was only able to get inside because other guests who were also having check-in issues let me in. There was no staff present, so I couldn’t check in or access my room. Eventually an employee showed up and was able to get me into a room. After that, I couldn’t re-enter the building because I never received the email with the QR code required to unlock the front door. The final issue happened the next morning at 9 AM, when two employees entered my room without knocking. When they saw me inside, they simply walked out without saying anything. Overall, this was a very frustrating experience with poor communication and a lack of basic guest privacy.
Stayed 1 night in Mar 2026

10/10 Excellent

Enrique, Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After figuring out the app to the front door and another for your room it’s smooth sailing. Very spacious closet
Stayed 3 nights in Mar 2026

2/10 Terrible

Mark

Stayed 6 nights in Mar 2026

2/10 Terrible

Jordan

Disliked: Staff & service
Worst hotel I’ve ever stayed at
Stayed 2 nights in Mar 2026

2/10 Terrible

john

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No amenities broken window boiler heat weird locks ( I got locked outside for an hour) and the bathtub drain didn't plug
Stayed 1 night in Mar 2026